We're seeing many devices across our implementation with status of <Not Reported> on some properties whilst reporting on others. So devices that report back on some asset properties or installed Apps have not reported on others. These devices are reporting back regularly with most going through different relays but some (including mine) going direct to the server. I've forced a refresh on some of the devices (including mine) but no joy. Any suggestions would be appreciated.
This topic has been locked.
Pinned topic Not Reporting
Answered question This question has been answered.
Unanswered question This question has not been answered yet.
Re: Not Reporting2012-12-27T15:17:55ZThis is the accepted answer. This is the accepted answer.Take a look at the following article. Maybe it will help?
Re: Not Reporting2013-01-09T15:36:17ZThis is the accepted answer. This is the accepted answer.
Re: Not Reporting2013-01-09T15:50:55ZThis is the accepted answer. This is the accepted answer.Beyond the KB article your quickest fix will probably be to open a support request. Sorry I couldn't be more help.