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3 replies Latest Post - ‏2013-01-16T12:34:17Z by SystemAdmin
ChalengeJ.
ChalengeJ.
2 Posts
ACCEPTED ANSWER

Pinned topic cam-aaa-0022 Error Trying To Connect To The LDAP

‏2012-12-19T14:56:32Z |
Hi guys,

I had Cognos 10.1,1 installed on a Ubuntu 64-bit box, which we had managed to successfully configured to our LDAP server for authentication. We then upgraded to 10.2 but now we are failing to connect to the LDAP and we get the following warning

ERROR CAM-AAA-0022 The provider '/opt/IBM/cognos/c10-64/./bin64/libCAM_AAA_AuthLDAP.so' could not load.

I have checked the component list and it shows that all my components are 64-bit including the LDAP Protocol.. My previous installation was a 64-bit as well.
Thanks in advance..
Updated on 2013-01-16T12:34:17Z at 2013-01-16T12:34:17Z by SystemAdmin
  • Guenn
    Guenn
    5 Posts
    ACCEPTED ANSWER

    Re: cam-aaa-0022 Error Trying To Connect To The LDAP

    ‏2012-12-28T07:52:18Z  in response to ChalengeJ.
    Hi,
    check permission for libCAM_AAA_AuthLDAP.so
    • SystemAdmin
      SystemAdmin
      1959 Posts
      ACCEPTED ANSWER

      Re: cam-aaa-0022 Error Trying To Connect To The LDAP

      ‏2013-01-16T09:00:50Z  in response to Guenn
      Hi,
      we habe the same Problem.
      With Cognos 10.1.1 there was a set of libraries in the bin64 folder that are now missing:

      10.1.1:
      ldd libCAM_AAA_AuthLDAP.so
      linux-vdso.so.1 => (0x00007fff12e63000)
      libcogipf2.so => ./libcogipf2.so (0x00007fb2d4eff000)
      coglog4ccl.so => ./coglog4ccl.so (0x00007fb2d4d5c000)
      libCAM_Crypto_Interface.so => ./libCAM_Crypto_Interface.so (0x00007fb2d4abf000)
      libldap60.so => ./libldap60.so (0x00007fb2d498c000)
      libssldap60.so => ./libssldap60.so (0x00007fb2d487f000)
      libprldap60.so => ./libprldap60.so (0x00007fb2d477a000)
      libssl3.so => ./libssl3.so (0x00007fb2d464e000)
      libnss3.so => ./libnss3.so (0x00007fb2d44c6000)
      libplds4.so => ./libplds4.so (0x00007fb2d43c3000)
      libplc4.so => ./libplc4.so (0x00007fb2d42be000)
      libnspr4.so => ./libnspr4.so (0x00007fb2d4183000)
      libCCLCore.so => ./libCCLCore.so (0x00007fb2d3f2f000)
      libCCLIDOM.so => ./libCCLIDOM.so (0x00007fb2d3ddf000)
      libxerces-c.so.27 => ./libxerces-c.so.27 (0x00007fb2d38cb000)
      libCCLCFGAPI.so => ./libCCLCFGAPI.so (0x00007fb2d379d000)
      libX11.so.6 => /usr/lib64/libX11.so.6 (0x00007fb2d3451000)
      libdl.so.2 => /lib64/libdl.so.2 (0x00007fb2d324c000)
      libnsl.so.1 => /lib64/libnsl.so.1 (0x00007fb2d3034000)
      libpthread.so.0 => /lib64/libpthread.so.0 (0x00007fb2d2e17000)
      libstdc++.so.6 => /usr/lib64/libstdc++.so.6 (0x00007fb2d2b0b000)
      libm.so.6 => /lib64/libm.so.6 (0x00007fb2d28b5000)
      libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00007fb2d269e000)
      libc.so.6 => /lib64/libc.so.6 (0x00007fb2d233f000)
      libCCLCryptoShared.so => ./libCCLCryptoShared.so (0x00007fb2d2236000)
      libCCLHttptools.so => ./libCCLHttptools.so (0x00007fb2d2111000)
      libcrypto.so.0.9.8 => ./libcrypto.so.0.9.8 (0x00007fb2d1e92000)
      libIBJStreamsDLL.so => ./libIBJStreamsDLL.so (0x00007fb2d1d6f000)
      libicucogi18n.so.40 => ./libicucogi18n.so.40 (0x00007fb2d1abd000)
      libz.so.1 => ./libz.so.1 (0x00007fb2d19a9000)
      libsoftokn3.so => ./libsoftokn3.so (0x00007fb2d184d000)
      libicucoguc.so.40 => ./libicucoguc.so.40 (0x00007fb2d15fc000)
      libicucogdata.so.40 => ./libicucogdata.so.40 (0x00007fb2d0883000)
      libxcb-xlib.so.0 => /usr/lib64/libxcb-xlib.so.0 (0x00007fb2d0681000)
      libxcb.so.1 => /usr/lib64/libxcb.so.1 (0x00007fb2d0464000)
      libXau.so.6 => /usr/lib64/libXau.so.6 (0x00007fb2d0260000)
      /lib64/ld-linux-x86-64.so.2 (0x00007fb2d53ca000)

      10.2.0:
      ldd libCAM_AAA_AuthLDAP.so
      linux-vdso.so.1 => (0x00007fff31f5f000)
      libcogipf2.so => ./libcogipf2.so (0x00007f8f384c3000)
      coglog4ccl.so => ./coglog4ccl.so (0x00007f8f38221000)
      libCAM_Crypto_Interface.so => ./libCAM_Crypto_Interface.so (0x00007f8f37e97000)
      libldap60.so => ./libldap60.so (0x00007f8f37c64000)
      libssldap60.so => ./libssldap60.so (0x00007f8f37a57000)
      libprldap60.so => ./libprldap60.so (0x00007f8f37852000)
      libCCLCore.so => ./libCCLCore.so (0x00007f8f374fb000)
      libCCLIDOM.so => ./libCCLIDOM.so (0x00007f8f372ab000)
      libxerces-c.so.27 => ./libxerces-c.so.27 (0x00007f8f36c9f000)
      libCCLCFGAPI.so => ./libCCLCFGAPI.so (0x00007f8f36a72000)
      libX11.so.6 => /usr/lib64/libX11.so.6 (0x00007f8f36725000)
      libdl.so.2 => /lib64/libdl.so.2 (0x00007f8f36521000)
      libnsl.so.1 => /lib64/libnsl.so.1 (0x00007f8f36309000)
      libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f8f360eb000)
      libstdc++.so.6 => /usr/lib64/libstdc++.so.6 (0x00007f8f35de0000)
      libm.so.6 => /lib64/libm.so.6 (0x00007f8f35b8a000)
      libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00007f8f35972000)
      libc.so.6 => /lib64/libc.so.6 (0x00007f8f35614000)
      libCCLCryptoShared.so => ./libCCLCryptoShared.so (0x00007f8f3540b000)
      libCCLHttptools.so => ./libCCLHttptools.so (0x00007f8f351e6000)
      libcrypto.so.0.9.8 => ./libcrypto.so.0.9.8 (0x00007f8f34e68000)
      libIBJStreamsDLL.so => ./libIBJStreamsDLL.so (0x00007f8f34c44000)
      libicui18ncognos.so.48 => ./libicui18ncognos.so.48 (0x00007f8f34837000)
      libz.so.1 => ./libz.so.1 (0x00007f8f34623000)
      libssl3.so => not found
      libsmime3.so => not found
      libnss3.so => not found
      libnssutil3.so => not found
      libsoftokn3.so => not found
      libplds4.so => not found
      libplc4.so => not found
      libnspr4.so => not found
      libplds4.so => not found
      libplc4.so => not found
      libnspr4.so => not found
      libicuuccognos.so.48 => ./libicuuccognos.so.48 (0x00007f8f3429e000)
      libicudatacognos.so.48 => ./libicudatacognos.so.48 (0x00007f8f32e1b000)
      libxcb-xlib.so.0 => /usr/lib64/libxcb-xlib.so.0 (0x00007f8f32c18000)
      libxcb.so.1 => /usr/lib64/libxcb.so.1 (0x00007f8f329fc000)
      libXau.so.6 => /usr/lib64/libXau.so.6 (0x00007f8f327f8000)
      /lib64/ld-linux-x86-64.so.2 (0x00007f8f38b9b000)

      Thats the Reason why the Library could not be load...

      If i have a Solution i will post it..
      • SystemAdmin
        SystemAdmin
        1959 Posts
        ACCEPTED ANSWER

        Re: cam-aaa-0022 Error Trying To Connect To The LDAP

        ‏2013-01-16T12:34:17Z  in response to SystemAdmin
        Solved.
        Our OS: Novell SLES 11 SP1
        We did an upgrade to Novell SLES 11 SP2.

        Reason:
        With SP2 the libs are shiped.
        Look in the Cognos Software Environment in the Section Additinal Patches required.
        I think that you have missing lib's..