Topic
  • 3 replies
  • Latest Post - ‏2013-01-16T12:34:17Z by SystemAdmin
ChalengeJ.
ChalengeJ.
2 Posts

Pinned topic cam-aaa-0022 Error Trying To Connect To The LDAP

‏2012-12-19T14:56:32Z |
Hi guys,

I had Cognos 10.1,1 installed on a Ubuntu 64-bit box, which we had managed to successfully configured to our LDAP server for authentication. We then upgraded to 10.2 but now we are failing to connect to the LDAP and we get the following warning

ERROR CAM-AAA-0022 The provider '/opt/IBM/cognos/c10-64/./bin64/libCAM_AAA_AuthLDAP.so' could not load.

I have checked the component list and it shows that all my components are 64-bit including the LDAP Protocol.. My previous installation was a 64-bit as well.
Thanks in advance..
Updated on 2013-01-16T12:34:17Z at 2013-01-16T12:34:17Z by SystemAdmin
  • Guenn
    Guenn
    5 Posts

    Re: cam-aaa-0022 Error Trying To Connect To The LDAP

    ‏2012-12-28T07:52:18Z  
    Hi,
    check permission for libCAM_AAA_AuthLDAP.so
  • SystemAdmin
    SystemAdmin
    1959 Posts

    Re: cam-aaa-0022 Error Trying To Connect To The LDAP

    ‏2013-01-16T09:00:50Z  
    • Guenn
    • ‏2012-12-28T07:52:18Z
    Hi,
    check permission for libCAM_AAA_AuthLDAP.so
    Hi,
    we habe the same Problem.
    With Cognos 10.1.1 there was a set of libraries in the bin64 folder that are now missing:

    10.1.1:
    ldd libCAM_AAA_AuthLDAP.so
    linux-vdso.so.1 => (0x00007fff12e63000)
    libcogipf2.so => ./libcogipf2.so (0x00007fb2d4eff000)
    coglog4ccl.so => ./coglog4ccl.so (0x00007fb2d4d5c000)
    libCAM_Crypto_Interface.so => ./libCAM_Crypto_Interface.so (0x00007fb2d4abf000)
    libldap60.so => ./libldap60.so (0x00007fb2d498c000)
    libssldap60.so => ./libssldap60.so (0x00007fb2d487f000)
    libprldap60.so => ./libprldap60.so (0x00007fb2d477a000)
    libssl3.so => ./libssl3.so (0x00007fb2d464e000)
    libnss3.so => ./libnss3.so (0x00007fb2d44c6000)
    libplds4.so => ./libplds4.so (0x00007fb2d43c3000)
    libplc4.so => ./libplc4.so (0x00007fb2d42be000)
    libnspr4.so => ./libnspr4.so (0x00007fb2d4183000)
    libCCLCore.so => ./libCCLCore.so (0x00007fb2d3f2f000)
    libCCLIDOM.so => ./libCCLIDOM.so (0x00007fb2d3ddf000)
    libxerces-c.so.27 => ./libxerces-c.so.27 (0x00007fb2d38cb000)
    libCCLCFGAPI.so => ./libCCLCFGAPI.so (0x00007fb2d379d000)
    libX11.so.6 => /usr/lib64/libX11.so.6 (0x00007fb2d3451000)
    libdl.so.2 => /lib64/libdl.so.2 (0x00007fb2d324c000)
    libnsl.so.1 => /lib64/libnsl.so.1 (0x00007fb2d3034000)
    libpthread.so.0 => /lib64/libpthread.so.0 (0x00007fb2d2e17000)
    libstdc++.so.6 => /usr/lib64/libstdc++.so.6 (0x00007fb2d2b0b000)
    libm.so.6 => /lib64/libm.so.6 (0x00007fb2d28b5000)
    libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00007fb2d269e000)
    libc.so.6 => /lib64/libc.so.6 (0x00007fb2d233f000)
    libCCLCryptoShared.so => ./libCCLCryptoShared.so (0x00007fb2d2236000)
    libCCLHttptools.so => ./libCCLHttptools.so (0x00007fb2d2111000)
    libcrypto.so.0.9.8 => ./libcrypto.so.0.9.8 (0x00007fb2d1e92000)
    libIBJStreamsDLL.so => ./libIBJStreamsDLL.so (0x00007fb2d1d6f000)
    libicucogi18n.so.40 => ./libicucogi18n.so.40 (0x00007fb2d1abd000)
    libz.so.1 => ./libz.so.1 (0x00007fb2d19a9000)
    libsoftokn3.so => ./libsoftokn3.so (0x00007fb2d184d000)
    libicucoguc.so.40 => ./libicucoguc.so.40 (0x00007fb2d15fc000)
    libicucogdata.so.40 => ./libicucogdata.so.40 (0x00007fb2d0883000)
    libxcb-xlib.so.0 => /usr/lib64/libxcb-xlib.so.0 (0x00007fb2d0681000)
    libxcb.so.1 => /usr/lib64/libxcb.so.1 (0x00007fb2d0464000)
    libXau.so.6 => /usr/lib64/libXau.so.6 (0x00007fb2d0260000)
    /lib64/ld-linux-x86-64.so.2 (0x00007fb2d53ca000)

    10.2.0:
    ldd libCAM_AAA_AuthLDAP.so
    linux-vdso.so.1 => (0x00007fff31f5f000)
    libcogipf2.so => ./libcogipf2.so (0x00007f8f384c3000)
    coglog4ccl.so => ./coglog4ccl.so (0x00007f8f38221000)
    libCAM_Crypto_Interface.so => ./libCAM_Crypto_Interface.so (0x00007f8f37e97000)
    libldap60.so => ./libldap60.so (0x00007f8f37c64000)
    libssldap60.so => ./libssldap60.so (0x00007f8f37a57000)
    libprldap60.so => ./libprldap60.so (0x00007f8f37852000)
    libCCLCore.so => ./libCCLCore.so (0x00007f8f374fb000)
    libCCLIDOM.so => ./libCCLIDOM.so (0x00007f8f372ab000)
    libxerces-c.so.27 => ./libxerces-c.so.27 (0x00007f8f36c9f000)
    libCCLCFGAPI.so => ./libCCLCFGAPI.so (0x00007f8f36a72000)
    libX11.so.6 => /usr/lib64/libX11.so.6 (0x00007f8f36725000)
    libdl.so.2 => /lib64/libdl.so.2 (0x00007f8f36521000)
    libnsl.so.1 => /lib64/libnsl.so.1 (0x00007f8f36309000)
    libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f8f360eb000)
    libstdc++.so.6 => /usr/lib64/libstdc++.so.6 (0x00007f8f35de0000)
    libm.so.6 => /lib64/libm.so.6 (0x00007f8f35b8a000)
    libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00007f8f35972000)
    libc.so.6 => /lib64/libc.so.6 (0x00007f8f35614000)
    libCCLCryptoShared.so => ./libCCLCryptoShared.so (0x00007f8f3540b000)
    libCCLHttptools.so => ./libCCLHttptools.so (0x00007f8f351e6000)
    libcrypto.so.0.9.8 => ./libcrypto.so.0.9.8 (0x00007f8f34e68000)
    libIBJStreamsDLL.so => ./libIBJStreamsDLL.so (0x00007f8f34c44000)
    libicui18ncognos.so.48 => ./libicui18ncognos.so.48 (0x00007f8f34837000)
    libz.so.1 => ./libz.so.1 (0x00007f8f34623000)
    libssl3.so => not found
    libsmime3.so => not found
    libnss3.so => not found
    libnssutil3.so => not found
    libsoftokn3.so => not found
    libplds4.so => not found
    libplc4.so => not found
    libnspr4.so => not found
    libplds4.so => not found
    libplc4.so => not found
    libnspr4.so => not found
    libicuuccognos.so.48 => ./libicuuccognos.so.48 (0x00007f8f3429e000)
    libicudatacognos.so.48 => ./libicudatacognos.so.48 (0x00007f8f32e1b000)
    libxcb-xlib.so.0 => /usr/lib64/libxcb-xlib.so.0 (0x00007f8f32c18000)
    libxcb.so.1 => /usr/lib64/libxcb.so.1 (0x00007f8f329fc000)
    libXau.so.6 => /usr/lib64/libXau.so.6 (0x00007f8f327f8000)
    /lib64/ld-linux-x86-64.so.2 (0x00007f8f38b9b000)

    Thats the Reason why the Library could not be load...

    If i have a Solution i will post it..
  • SystemAdmin
    SystemAdmin
    1959 Posts

    Re: cam-aaa-0022 Error Trying To Connect To The LDAP

    ‏2013-01-16T12:34:17Z  
    Hi,
    we habe the same Problem.
    With Cognos 10.1.1 there was a set of libraries in the bin64 folder that are now missing:

    10.1.1:
    ldd libCAM_AAA_AuthLDAP.so
    linux-vdso.so.1 => (0x00007fff12e63000)
    libcogipf2.so => ./libcogipf2.so (0x00007fb2d4eff000)
    coglog4ccl.so => ./coglog4ccl.so (0x00007fb2d4d5c000)
    libCAM_Crypto_Interface.so => ./libCAM_Crypto_Interface.so (0x00007fb2d4abf000)
    libldap60.so => ./libldap60.so (0x00007fb2d498c000)
    libssldap60.so => ./libssldap60.so (0x00007fb2d487f000)
    libprldap60.so => ./libprldap60.so (0x00007fb2d477a000)
    libssl3.so => ./libssl3.so (0x00007fb2d464e000)
    libnss3.so => ./libnss3.so (0x00007fb2d44c6000)
    libplds4.so => ./libplds4.so (0x00007fb2d43c3000)
    libplc4.so => ./libplc4.so (0x00007fb2d42be000)
    libnspr4.so => ./libnspr4.so (0x00007fb2d4183000)
    libCCLCore.so => ./libCCLCore.so (0x00007fb2d3f2f000)
    libCCLIDOM.so => ./libCCLIDOM.so (0x00007fb2d3ddf000)
    libxerces-c.so.27 => ./libxerces-c.so.27 (0x00007fb2d38cb000)
    libCCLCFGAPI.so => ./libCCLCFGAPI.so (0x00007fb2d379d000)
    libX11.so.6 => /usr/lib64/libX11.so.6 (0x00007fb2d3451000)
    libdl.so.2 => /lib64/libdl.so.2 (0x00007fb2d324c000)
    libnsl.so.1 => /lib64/libnsl.so.1 (0x00007fb2d3034000)
    libpthread.so.0 => /lib64/libpthread.so.0 (0x00007fb2d2e17000)
    libstdc++.so.6 => /usr/lib64/libstdc++.so.6 (0x00007fb2d2b0b000)
    libm.so.6 => /lib64/libm.so.6 (0x00007fb2d28b5000)
    libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00007fb2d269e000)
    libc.so.6 => /lib64/libc.so.6 (0x00007fb2d233f000)
    libCCLCryptoShared.so => ./libCCLCryptoShared.so (0x00007fb2d2236000)
    libCCLHttptools.so => ./libCCLHttptools.so (0x00007fb2d2111000)
    libcrypto.so.0.9.8 => ./libcrypto.so.0.9.8 (0x00007fb2d1e92000)
    libIBJStreamsDLL.so => ./libIBJStreamsDLL.so (0x00007fb2d1d6f000)
    libicucogi18n.so.40 => ./libicucogi18n.so.40 (0x00007fb2d1abd000)
    libz.so.1 => ./libz.so.1 (0x00007fb2d19a9000)
    libsoftokn3.so => ./libsoftokn3.so (0x00007fb2d184d000)
    libicucoguc.so.40 => ./libicucoguc.so.40 (0x00007fb2d15fc000)
    libicucogdata.so.40 => ./libicucogdata.so.40 (0x00007fb2d0883000)
    libxcb-xlib.so.0 => /usr/lib64/libxcb-xlib.so.0 (0x00007fb2d0681000)
    libxcb.so.1 => /usr/lib64/libxcb.so.1 (0x00007fb2d0464000)
    libXau.so.6 => /usr/lib64/libXau.so.6 (0x00007fb2d0260000)
    /lib64/ld-linux-x86-64.so.2 (0x00007fb2d53ca000)

    10.2.0:
    ldd libCAM_AAA_AuthLDAP.so
    linux-vdso.so.1 => (0x00007fff31f5f000)
    libcogipf2.so => ./libcogipf2.so (0x00007f8f384c3000)
    coglog4ccl.so => ./coglog4ccl.so (0x00007f8f38221000)
    libCAM_Crypto_Interface.so => ./libCAM_Crypto_Interface.so (0x00007f8f37e97000)
    libldap60.so => ./libldap60.so (0x00007f8f37c64000)
    libssldap60.so => ./libssldap60.so (0x00007f8f37a57000)
    libprldap60.so => ./libprldap60.so (0x00007f8f37852000)
    libCCLCore.so => ./libCCLCore.so (0x00007f8f374fb000)
    libCCLIDOM.so => ./libCCLIDOM.so (0x00007f8f372ab000)
    libxerces-c.so.27 => ./libxerces-c.so.27 (0x00007f8f36c9f000)
    libCCLCFGAPI.so => ./libCCLCFGAPI.so (0x00007f8f36a72000)
    libX11.so.6 => /usr/lib64/libX11.so.6 (0x00007f8f36725000)
    libdl.so.2 => /lib64/libdl.so.2 (0x00007f8f36521000)
    libnsl.so.1 => /lib64/libnsl.so.1 (0x00007f8f36309000)
    libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f8f360eb000)
    libstdc++.so.6 => /usr/lib64/libstdc++.so.6 (0x00007f8f35de0000)
    libm.so.6 => /lib64/libm.so.6 (0x00007f8f35b8a000)
    libgcc_s.so.1 => /lib64/libgcc_s.so.1 (0x00007f8f35972000)
    libc.so.6 => /lib64/libc.so.6 (0x00007f8f35614000)
    libCCLCryptoShared.so => ./libCCLCryptoShared.so (0x00007f8f3540b000)
    libCCLHttptools.so => ./libCCLHttptools.so (0x00007f8f351e6000)
    libcrypto.so.0.9.8 => ./libcrypto.so.0.9.8 (0x00007f8f34e68000)
    libIBJStreamsDLL.so => ./libIBJStreamsDLL.so (0x00007f8f34c44000)
    libicui18ncognos.so.48 => ./libicui18ncognos.so.48 (0x00007f8f34837000)
    libz.so.1 => ./libz.so.1 (0x00007f8f34623000)
    libssl3.so => not found
    libsmime3.so => not found
    libnss3.so => not found
    libnssutil3.so => not found
    libsoftokn3.so => not found
    libplds4.so => not found
    libplc4.so => not found
    libnspr4.so => not found
    libplds4.so => not found
    libplc4.so => not found
    libnspr4.so => not found
    libicuuccognos.so.48 => ./libicuuccognos.so.48 (0x00007f8f3429e000)
    libicudatacognos.so.48 => ./libicudatacognos.so.48 (0x00007f8f32e1b000)
    libxcb-xlib.so.0 => /usr/lib64/libxcb-xlib.so.0 (0x00007f8f32c18000)
    libxcb.so.1 => /usr/lib64/libxcb.so.1 (0x00007f8f329fc000)
    libXau.so.6 => /usr/lib64/libXau.so.6 (0x00007f8f327f8000)
    /lib64/ld-linux-x86-64.so.2 (0x00007f8f38b9b000)

    Thats the Reason why the Library could not be load...

    If i have a Solution i will post it..
    Solved.
    Our OS: Novell SLES 11 SP1
    We did an upgrade to Novell SLES 11 SP2.

    Reason:
    With SP2 the libs are shiped.
    Look in the Cognos Software Environment in the Section Additinal Patches required.
    I think that you have missing lib's..