Topic
3 replies Latest Post - ‏2012-12-20T08:26:24Z by DaveQ
SystemAdmin
SystemAdmin
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Pinned topic x3650 M3 -[7945KEG]- ServeRAID (9.30-17006) does not shows any controllers

‏2012-12-19T10:50:51Z |
Greetings!
We have: System x3650 M3 -7945KEG-
Installed OS: Windows 2008 R2
2 discs 300GB inside, RAID 1 configuration

We have downloaded and installed: ibm_dd_sraidmr_5.2.127-1_windows_32-64.exe
ServeRAID M Series and MR10 SAS Controller driver for Windows
Package Version: 5.2.127
Package Build Level: 5.2.127-1

We have downloaded and installed: ibm_sw_srapp_9.30-17006_anyos_32-64.iso
When we run: ServeRAID Manager and connect to local system, we don't seen any controllers.
What we see:
ServeRAID Manager agent: 9.30.21 (17006)
ServeRAID Manager Console: 9.30.21 (17006)
Number of controllers: 0
Operating system: Windows
Updated on 2012-12-20T08:26:24Z at 2012-12-20T08:26:24Z by DaveQ
  • DaveQ
    DaveQ
    132 Posts
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    Re: x3650 M3 -[7945KEG]- ServeRAID (9.30-17006) does not shows any controllers

    ‏2012-12-19T18:56:15Z  in response to SystemAdmin
    You most likely have a MegaRAID controller and need to use MegaRAID Storage Manger instead. ServeRAID Manager 9.x is for ServeRAID 8i/8k/8s controllers only.

    You can find the software here based on your controller type:

    IBM ServeRAID software matrix
    http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=serv-raid

    or, for MegaRAID Manager:

    MegaRAID Storage Management (MSM) Application v12.05.03.00 for Microsoft Windows Server 2003/2008 - IBM BladeCenter, PureFlex System and System x
    http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5077712
    • SystemAdmin
      SystemAdmin
      9111 Posts
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      Re: x3650 M3 -[7945KEG]- ServeRAID (9.30-17006) does not shows any controllers

      ‏2012-12-20T07:41:03Z  in response to DaveQ
      Hi there!
      MegaRAID was the correct solution.
      Thank you very much.

      One more "funny" comment about selecting the right tool for RAID's arrays.
      In MegaRAID Storage Manager under Physical tab server it shows:
      ServeRAID M1015 SAS/SATA Controller

      If there is a word: "ServeRAID" I would expect managing arrays with ServeRAID tool and not MegaRAID, well a little bit confusing for a user?

      with best regards,
      • DaveQ
        DaveQ
        132 Posts
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        Re: x3650 M3 -[7945KEG]- ServeRAID (9.30-17006) does not shows any controllers

        ‏2012-12-20T08:26:24Z  in response to SystemAdmin
        No argument on the confusion aspect. Largely has to do with the change in branded hardware, requiring specific software. (Adaptec vs. LSI)

        Easiest way to denote a MegaRAID controller is by the controller name. Anything "ServeRAID-M" is a MegaRAID controller, requiring the MegaRAID Storage Manager application.

        Now that you have the matrix you can refer to that as well.

        Regards..