Topic
  • 6 replies
  • Latest Post - ‏2012-12-30T16:16:08Z by SystemAdmin
SystemAdmin
SystemAdmin
9111 Posts

Pinned topic ESXi 5.1 & x3750 M4 not installing

‏2012-12-14T19:33:17Z |
I have 3 new x3750 M4 ( model # 8722 ) servers that I am trying to load ESXi 5.1.0 and I am running into a road block. When installing ESXi it gets to the point where the next step is to allow me to choose the storage and it stops. I have attached a screen shot of where it is stopping.

I am using the the IBM VMware ISO ( ESXi-5.1.0-799733-IBM-20120919.iso ) with the latest driver for the LSI MegaRAID 2208 card. The one thing that I have found in all the Google'ing is that VMware supports UEFI KOE114A and the version that is on the x3750s is newer, KOE116JUS.

If any one has seen this issue before or has any ideas I would greatly appreciate the help.

Thanks in advance.

-Patrick
Updated on 2012-12-30T16:16:08Z at 2012-12-30T16:16:08Z by SystemAdmin
  • DaveQ
    DaveQ
    132 Posts

    Re: ESXi 5.1 & x3750 M4 not installing

    ‏2012-12-15T19:39:23Z  
    Can you describe the storage setup, including:

    What kind of array controller (IBM name, though I think the 2208 is actually an M5110)?
    What kind of other storage (internal / external disks, Fibre Channel, etc.)?
    If there is FC attachment for a SAN, was the Fibre attached at the time of install?
  • SystemAdmin
    SystemAdmin
    9111 Posts

    Re: ESXi 5.1 & x3750 M4 not installing

    ‏2012-12-15T22:12:08Z  
    • DaveQ
    • ‏2012-12-15T19:39:23Z
    Can you describe the storage setup, including:

    What kind of array controller (IBM name, though I think the 2208 is actually an M5110)?
    What kind of other storage (internal / external disks, Fibre Channel, etc.)?
    If there is FC attachment for a SAN, was the Fibre attached at the time of install?
    The controller type is an LSI MegaRAID / ServerRAID M510e. I have 2 internal 900 GB drives built in a RAID 1 configuration. Right now, these are completely stand alone servers. They have not yet been connected to the SAN. I am certain the issue is related to the IBM ISO for VMware ESXi 5.1.0 because I tested installing other OS'es and they worked fine.

    If you know if a newer driver for this controller other than the one on the IBM web site please let me know. The driver I pulled down from the web site is ibm_dd_sraidmr_5.34_vmwesx5_x86-64.zip.

    Thanks.

    -Patrick
  • DaveQ
    DaveQ
    132 Posts

    Re: ESXi 5.1 & x3750 M4 not installing

    ‏2012-12-15T23:54:58Z  
    The controller type is an LSI MegaRAID / ServerRAID M510e. I have 2 internal 900 GB drives built in a RAID 1 configuration. Right now, these are completely stand alone servers. They have not yet been connected to the SAN. I am certain the issue is related to the IBM ISO for VMware ESXi 5.1.0 because I tested installing other OS'es and they worked fine.

    If you know if a newer driver for this controller other than the one on the IBM web site please let me know. The driver I pulled down from the web site is ibm_dd_sraidmr_5.34_vmwesx5_x86-64.zip.

    Thanks.

    -Patrick
    The driver you mentioned (5.34 for vSphere 5) doesn't support the M5110e controller. See release notes: http://delivery04.dhe.ibm.com/sar/CMA/XSA/037qo/1/ibm_dd_sraidmr_5.34_vmwesx5_x86-64.txt

    Provided you created both the array and virtual disk (LUN) correctly, vSphere should see the LUN available for installation. I would think the included mpt2sas and lsiprovider drivers can handle the M5110e.

    I inquired about the SAN connectivity because that will cause a problem during disk selection for the installation. They can't be connected or have paths to any external disk (this is a general vSphere issue, documented in their best practices).

    Two things I recommend, lacking a smoking gun:

    1 - Use the Bootable Media Creator to make a firmware update image for the server model, selecting "Latest Available" updates, not the UpdateXpress System Pack. Realizing you said these are new servers.. but that doesn't mean they have current firmware releases (unless you did this already, of course). It's worth ruling out at a minimum.

    2 - There is an update that can be applied to the base 5.1 IBM customized installation, specifically requiring build 799733 which is what the base 5.1 IBM installer is. The catch is that you need a working OS to apply it to. Once you get an OS available to you, apply "VMware vSphere ESXi 5.0 with IBM Customization Patch 4". You can find it in the Hypervisors section of the server model's page on Fixcentral.

    It is applicable to these IBM customized images:
    * VMware ESXi 5.0 build 474610
    * VMware ESXi 5.0u1 build 623860
    * VMware ESXi 5.1 build 799733

    Includes these newer drivers:
    fupb 5.01-7.280
    concretejob 500-2ACE16AUS
    filetrans 500-2ACE16AUS
    fwupdate 500-2ACE16AUS
    immpassthru 500-2ACE16AUS
    pciinfo 500-I03ACN
    Brcmfwup (facade) 500-1.00.20121017
    Brcm 500.2.0.3-000000
    ilfu (facade) 500-1.01.20121012
    lsiprovider 500.04.v0.32-0004
    fchba 1.3.14-469512
    qlcnic 5.0.741-1OEM.500.0.0.472560
    scsi-qla2xxx 911.k1.1-26OEM.500.0.0.472560
    net-be2net 4.2.327.0-1OEM.500.0.0.472560
    be2iscsi 4.2.327.0-1OEM.500.0.0.472560
    ima-be2isci 4.2.327.0-1OEM.500.0.0.472560
  • SystemAdmin
    SystemAdmin
    9111 Posts

    Re: ESXi 5.1 & x3750 M4 not installing

    ‏2012-12-16T21:29:31Z  
    • DaveQ
    • ‏2012-12-15T23:54:58Z
    The driver you mentioned (5.34 for vSphere 5) doesn't support the M5110e controller. See release notes: http://delivery04.dhe.ibm.com/sar/CMA/XSA/037qo/1/ibm_dd_sraidmr_5.34_vmwesx5_x86-64.txt

    Provided you created both the array and virtual disk (LUN) correctly, vSphere should see the LUN available for installation. I would think the included mpt2sas and lsiprovider drivers can handle the M5110e.

    I inquired about the SAN connectivity because that will cause a problem during disk selection for the installation. They can't be connected or have paths to any external disk (this is a general vSphere issue, documented in their best practices).

    Two things I recommend, lacking a smoking gun:

    1 - Use the Bootable Media Creator to make a firmware update image for the server model, selecting "Latest Available" updates, not the UpdateXpress System Pack. Realizing you said these are new servers.. but that doesn't mean they have current firmware releases (unless you did this already, of course). It's worth ruling out at a minimum.

    2 - There is an update that can be applied to the base 5.1 IBM customized installation, specifically requiring build 799733 which is what the base 5.1 IBM installer is. The catch is that you need a working OS to apply it to. Once you get an OS available to you, apply "VMware vSphere ESXi 5.0 with IBM Customization Patch 4". You can find it in the Hypervisors section of the server model's page on Fixcentral.

    It is applicable to these IBM customized images:
    * VMware ESXi 5.0 build 474610
    * VMware ESXi 5.0u1 build 623860
    * VMware ESXi 5.1 build 799733

    Includes these newer drivers:
    fupb 5.01-7.280
    concretejob 500-2ACE16AUS
    filetrans 500-2ACE16AUS
    fwupdate 500-2ACE16AUS
    immpassthru 500-2ACE16AUS
    pciinfo 500-I03ACN
    Brcmfwup (facade) 500-1.00.20121017
    Brcm 500.2.0.3-000000
    ilfu (facade) 500-1.01.20121012
    lsiprovider 500.04.v0.32-0004
    fchba 1.3.14-469512
    qlcnic 5.0.741-1OEM.500.0.0.472560
    scsi-qla2xxx 911.k1.1-26OEM.500.0.0.472560
    net-be2net 4.2.327.0-1OEM.500.0.0.472560
    be2iscsi 4.2.327.0-1OEM.500.0.0.472560
    ima-be2isci 4.2.327.0-1OEM.500.0.0.472560
    I will try the first option you have recommended, the Bootable Media Creator. I will let you know how that goes. Hopefully from there is will allow me to load the IBM ISO, ESXi-5.1.0-799733-IBM-20120919.iso. So far that ISO has been stalling out on the install. I have been suspecting driver issues but it could be firmware and ruling this out is a good idea.

    At this point, there isn't any SAN connectivity. The HBAs are installed and connected to the SAN but the SAN switch ports are shut down. I will go ahead and remove the HBA connections all together and try the install from there with the Bootable Media Creator.

    If all goes well, I will move onto step #2 if needed.

    I will update the post in the morning and let you know how things have gone....

    Thanks.

    -Patrick
  • DaveQ
    DaveQ
    132 Posts

    Re: ESXi 5.1 & x3750 M4 not installing

    ‏2012-12-16T23:39:14Z  
    I will try the first option you have recommended, the Bootable Media Creator. I will let you know how that goes. Hopefully from there is will allow me to load the IBM ISO, ESXi-5.1.0-799733-IBM-20120919.iso. So far that ISO has been stalling out on the install. I have been suspecting driver issues but it could be firmware and ruling this out is a good idea.

    At this point, there isn't any SAN connectivity. The HBAs are installed and connected to the SAN but the SAN switch ports are shut down. I will go ahead and remove the HBA connections all together and try the install from there with the Bootable Media Creator.

    If all goes well, I will move onto step #2 if needed.

    I will update the post in the morning and let you know how things have gone....

    Thanks.

    -Patrick
    Just to clarify - the Bootable Media Creator is for making a bootable image containing firmware updates, not for performing the installation itself. BoMC will do firmware only, not an OS install for vSphere. Apologies if I read your reply incorrectly, but just in case there was any confusion.

    Here is a link to it if you didn't have it already:

    IBM Bootable Media Creator (BoMC)
    http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=TOOL-BOMC

    Run the Windows Version 9.28 from a Windows workstation to create the image for your machine type.

    Good luck.
  • SystemAdmin
    SystemAdmin
    9111 Posts

    Re: ESXi 5.1 & x3750 M4 not installing

    ‏2012-12-30T16:16:08Z  
    • DaveQ
    • ‏2012-12-16T23:39:14Z
    Just to clarify - the Bootable Media Creator is for making a bootable image containing firmware updates, not for performing the installation itself. BoMC will do firmware only, not an OS install for vSphere. Apologies if I read your reply incorrectly, but just in case there was any confusion.

    Here is a link to it if you didn't have it already:

    IBM Bootable Media Creator (BoMC)
    http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=TOOL-BOMC

    Run the Windows Version 9.28 from a Windows workstation to create the image for your machine type.

    Good luck.
    My apologies for taking so long to get back with an update / answer.

    The issue has been resolved. The issue was not driver or firmware related at all. The key mappings on the IMM2 were not working correctly when trying to install ESXi 5.1 from a MAC using the java client. The F11 key was not working and needed to be re-mapped.

    Thanks to everyone who gave me advise and help along the way.

    -Patrick