When trying to create any new Incident, I hit the following error:
BMXAA4017E - Object INCIDENT Ticket Class=INCIDENT Incident=XXXX is not qualified according to the data restriction of this user.
There are no restrictions applied on the group that the user is belong to, I tried to create another incident using another user in another group and it was working, bear in mind that the two users are in different groups but with the same permissions.
Please help into this.
Pinned topic BMXAA4017E error when creating an Incident
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Updated on 2013-01-17T11:32:28Z at 2013-01-17T11:32:28Z by SystemAdmin
Re: BMXAA4017E error when creating an Incident2012-12-14T10:55:34ZThis is the accepted answer. This is the accepted answer.Hi,
There must be some global data restrictions applied on that object. Go to Security Groups application and from select action menu select global data restriction to check this.