Topic
2 replies Latest Post - ‏2012-12-14T11:07:22Z by SystemAdmin
SystemAdmin
SystemAdmin
6772 Posts
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Pinned topic SLM message errors

‏2012-12-12T10:29:14Z |
We noticed that the amount of errormessages shown on the SLM Summary Status page does not correspond to the amount of actual errors a service encountered. When reproducing this we noticed that when the backend responds with a soap-fault, SLM classifies this automatically as an error, while in reality this is in most cases an expected response that is handled in the response rule...
Is it possible to modify the criteria that SLM uses to mark a message as an error? Or is there another way to avoid this behaviour?
Updated on 2012-12-14T11:07:22Z at 2012-12-14T11:07:22Z by SystemAdmin
  • kenhygh
    kenhygh
    1430 Posts
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    Re: SLM message errors

    ‏2012-12-12T14:57:19Z  in response to SystemAdmin
    I wouldn't expect the SLM summary page to report on 500's returned from the backend service, but on errors encountered in executing the SLM policy.

    Maybe someone knows better...

    Ken
    • SystemAdmin
      SystemAdmin
      6772 Posts
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      Re: SLM message errors

      ‏2012-12-14T11:07:22Z  in response to kenhygh
      I can't find any problems in the SLM-log. I agree that it wouldn't be logic to see those 500's as SLM-error messages, but it's just an idea in trying to find out how this works...