Topic
3 replies Latest Post - ‏2014-04-07T23:20:54Z by 3ESJ_Jared_Nagle
SystemAdmin
SystemAdmin
14225 Posts
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Pinned topic IBM Installation Manager - How to remove RSA 8.0

‏2012-12-07T14:49:52Z |
I want to upgrade RSA 8.0 to RSA 8.5. However I can't proceed with the installation of RSA 8.5 since I am unable to uninstall RSA 8.0.4.1. Since I'm using the software with an educational licence it seems as if I am not entitled to IBM commercial support. Hopefully someone here can help with my problem.

RSA appears as %Offering.name 8.0.4.1 in IBM Installation Manager. Trying to uninstall results in the following error messages:

1.
java.lang.IllegalStateException: No metadata found for installed IU com.ibm.ccl.common.splash.feature..com.ibm.ccl.common.splash 1.0.151.v20120412_2209.

2.
The resolve process can not be completed.Can not find shareable entities for %Offering.name in /var/ibm/InstallationManager/installRegistry/metadata/Offerings/com.ibm.rational.rsa.80_8.0.4010.RSAO8041-I20120502_1814.jar/com.ibm.rational.rsa.80_8.0.4010.RSAO8041-I20120502_1814/ShareableEntities.

3.
java.lang.IllegalStateException: No metadata found for installed IU com.ibm.ccl.common.splash.feature..com.ibm.ccl.common.splash 1.0.151.v20120412_2209.

Stack Trace:
java.lang.IllegalStateException: No metadata found for installed IU com.ibm.ccl.common.splash.feature..com.ibm.ccl.common.splash 1.0.151.v20120412_2209.
com.ibm.cic.agent.internal.core.InstallRegistry$ProfileInstallRegistry.getInstalledIU(InstallRegistry.java:1087)
com.ibm.cic.agent.internal.core.InstallRegistry$ContextInstallRegistry.getInstalledIU(InstallRegistry.java:868)
com.ibm.cic.agent.internal.core.InstallRegistry$ContextInstallRegistry.getInstalledIU(InstallRegistry.java:868)
com.ibm.cic.agent.internal.core.InstallRegistry$ContextInstallRegistry.addInstalledIUs(InstallRegistry.java:857)
com.ibm.cic.agent.internal.core.InstallRegistry$ContextInstallRegistry.getInstalledIUs(InstallRegistry.java:849)
com.ibm.cic.agent.core.InstallContextTree.computePairs(InstallContextTree.java:204)
com.ibm.cic.agent.core.InstallContextTree.getPairs(InstallContextTree.java:180)
com.ibm.cic.agent.internal.core.MetadataReplacer.extractMetadataReplacementPairs(MetadataReplacer.java:122)
com.ibm.cic.agent.internal.core.MetadataReplacer.extractMetadataReplacementPairs(MetadataReplacer.java:113)
com.ibm.cic.agent.internal.core.MetadataReplacer.replace(MetadataReplacer.java:83)
com.ibm.cic.agent.internal.core.Director.expandAndQualify(Director.java:1170)
com.ibm.cic.agent.internal.core.Director.getSizeInfo(Director.java:232)
com.ibm.cic.agent.internal.core.Director.getSizeInfo(Director.java:174)
com.ibm.cic.agent.core.Agent.getSizeInfo(Agent.java:2410)
com.ibm.cic.agent.core.SpaceInfoUtils.getTotalSizeInfo(SpaceInfoUtils.java:212)
com.ibm.cic.agent.core.SpaceInfoUtils.getEclipseCacheLocationSizeListMap(SpaceInfoUtils.java:102)
com.ibm.cic.agent.core.SpaceInfoUtils.validateAvailableSpace(SpaceInfoUtils.java:270)
com.ibm.cic.agent.core.AgentUtil.validateJobs(AgentUtil.java:159)
com.ibm.cic.agent.core.Agent.uninstall(Agent.java:1582)
com.ibm.cic.agent.core.Agent.uninstall(Agent.java:1627)
com.ibm.cic.agent.internal.ui.wizards.UninstallWizard.performTask(UninstallWizard.java:113)
com.ibm.cic.agent.internal.ui.wizards.AgentUIWizard$2.run(AgentUIWizard.java:468)
com.ibm.cic.common.ui.internal.parts.ProgressPart$ProgressJob.run(ProgressPart.java:104)
org.eclipse.core.internal.jobs.Worker.run(Worker.java:54)

Any suggestions? :-)
  • 3ESJ_Jared_Nagle
    3ESJ_Jared_Nagle
    2 Posts
    ACCEPTED ANSWER

    Re: IBM Installation Manager - How to remove RSA 8.0

    ‏2014-04-02T23:02:23Z  in response to SystemAdmin

    Hi There,

    I am also having the same problem however for version 9 of RAD. 

    I cannot use Data Studio 4 as a result because the trial version of RAD has expired and it loads rad when i load data studio :(

    please see the attached picture

    Updated on 2014-04-02T23:03:14Z at 2014-04-02T23:03:14Z by 3ESJ_Jared_Nagle
    • FXPanaget
      FXPanaget
      22 Posts
      ACCEPTED ANSWER

      Re: IBM Installation Manager - How to remove RSA 8.0

      ‏2014-04-04T16:12:23Z  in response to 3ESJ_Jared_Nagle

      Hi,

      In your screenshot it seems that the IBM Rational Application Developer Code Coverage version 8.0.4 is installed in the same package.
      This seems odd, did you install it at the same time as RAD 9.0? Shouldn't it be 9.0 instead?
      I would advise you anyhow to select it as well when try to uninstall RAD.
      As well, what was the order of installation RAD first and then DataStudio or the contrary?

      If the problem persists, I would advise you to contact your IBM Support team so they can investigate further what is going on.

      Regards,
      François

      • 3ESJ_Jared_Nagle
        3ESJ_Jared_Nagle
        2 Posts
        ACCEPTED ANSWER

        Re: IBM Installation Manager - How to remove RSA 8.0

        ‏2014-04-07T23:20:54Z  in response to FXPanaget

        Hi,

        Thank you for your reply,

        I have since been able to uninstall the software by going through Window's 'programs and features' uninstall method.

        In answer to your question however, yes i believe i did install it at the same time as RAD 9.0.

        Kind regards,

        Jared.