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SystemAdmin
SystemAdmin
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Pinned topic Attempted to read or write protected memory.

‏2012-12-07T06:12:57Z |
Hi,

I'm newbie to IBM FileNet Capture Professional.

I'm facing an error while trying to perform scanning in Capture.
The scanning was not triggered but prompted error message below"

"modScan; mfScannerSettings; Attempted to read or write protected memory. This is often an indication that other memory is corrupt.; -2147467261; ErrHandler"

I select the scanner with VRS to perform the scanning.
And had create the new settings collection for the VRS scanner in Filenet Capture Profesional 5.2. And also configured the workstation in Content Engine to refer to the newly created settings collection but still getting this error.
Found some similar error message at below link to fix to apply Capture 5.2.0 Fix Pack 8. But it couldn't solve the issue.
http://www-01.ibm.com/support/docview.wss?uid=swg1PJ39219

Is there any misconfiguration that might lead to this error? Any suggetion to resolved the problem?
I had look into this issue for long. But still couldn't resolved.

Pelase help.
Regards,
Samantha