Topic
  • 6 replies
  • Latest Post - ‏2012-12-13T09:04:58Z by SystemAdmin
SystemAdmin
SystemAdmin
4779 Posts

Pinned topic Anyone using the IBM Storage Management Console for vCenter?

‏2012-12-05T08:59:28Z |
Hi,

I've installed the SMC for vCenter according to the installation manual, but when I try to configure it in vCenter I get an HTTP warning about the certificate. It is clearly the IE warning page, 'cause I can choose 'Continue to this site' or 'Close'.
Problem is, if I click 'Continue' nothing happens! So I can't configure or use the SMC at all :(

Anyone else having this problem? I checked the manual, and it only states that you can get a 'Page cannot be displayed' error, if your proxy or DNS settings are wrong, but this is not the case.

Any help is much appreciated.

/Rasmus
Updated on 2012-12-13T09:04:58Z at 2012-12-13T09:04:58Z by SystemAdmin
  • SystemAdmin
    SystemAdmin
    4779 Posts

    Re: Anyone using the IBM Storage Management Console for vCenter?

    ‏2012-12-11T14:09:42Z  
    Hi Guys,

    which systems do you use, and do you use the latest update from microsoft?
    Thanks!
  • SystemAdmin
    SystemAdmin
    4779 Posts

    Re: Anyone using the IBM Storage Management Console for vCenter?

    ‏2012-12-11T14:13:14Z  
    Hi Guys,

    which systems do you use, and do you use the latest update from microsoft?
    Thanks!
    Server 2008 R2 all updates applied :/
  • SystemAdmin
    SystemAdmin
    4779 Posts

    Re: Anyone using the IBM Storage Management Console for vCenter?

    ‏2012-12-12T06:59:14Z  
    Server 2008 R2 all updates applied :/
    Hi ,

    This is a bug found recently, we found the SSL certificate not work on 08 R2 latest updates. We have release a new version 3.1.1. pls download from the following link
    www-933.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise+Storage+Servers&product=ibm/Storage_Disk/XIV+Storage+System+(2810,+2812)&release=All&platform=All&function=fixId&fixids=IBM_Storage_Management_Console_for_VMware_vCenter-v3.1.1&includeSupersedes=0&source=fc

    thanks!
  • SystemAdmin
    SystemAdmin
    4779 Posts

    Re: Anyone using the IBM Storage Management Console for vCenter?

    ‏2012-12-12T09:07:36Z  
    Hi ,

    This is a bug found recently, we found the SSL certificate not work on 08 R2 latest updates. We have release a new version 3.1.1. pls download from the following link
    www-933.ibm.com/support/fixcentral/swg/quickorder?parent=Enterprise+Storage+Servers&product=ibm/Storage_Disk/XIV+Storage+System+(2810,+2812)&release=All&platform=All&function=fixId&fixids=IBM_Storage_Management_Console_for_VMware_vCenter-v3.1.1&includeSupersedes=0&source=fc

    thanks!
    Thanks for the info, but this version is even worse :-/

    It installs fine but when running the configuration wizard I get the error: 1053 at the end, when it tries to start the service. I can't start the service through Windows either.

    When checking the Windows Event Log there's this error:

    Log Name: Application
    Source: IBMConsoleForvCenter
    Date: 12-12-2012 10:00:58
    Event ID: 10
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: xx.xx.xx
    Description:
    Python could not construct the class instance
    Traceback (most recent call last):
    File "C:\Program Files\IBM\IBM Management Console for VMware vCenter\lib\service\main.py", line 124, in __init__
    self.server = Server(self.config.port)
    File "C:\Program Files\IBM\IBM Management Console for VMware vCenter\lib\web_server\server.py", line 76, in __init__
    join(get_root_path(), service_config.ssl_ca_certificate_file)
    File "build\bdist.win-amd64\egg\twisted\internet\ssl.py", line 78, in __init__
    File "build\bdist.win-amd64\egg\twisted\internet\ssl.py", line 82, in cacheContext
    Error:
    %2: %3
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="IBMConsoleForvCenter" />
    <EventID Qualifiers="49152">10</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-12-12T09:00:58.000000000Z" />
    <EventRecordID>3571</EventRecordID>
    <Channel>Application</Channel>
    <Computer>VC01.ase.dk</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Traceback (most recent call last):
    File "C:\Program Files\IBM\IBM Management Console for VMware vCenter\lib\service\main.py", line 124, in __init__
    self.server = Server(self.config.port)
    File "C:\Program Files\IBM\IBM Management Console for VMware vCenter\lib\web_server\server.py", line 76, in __init__
    join(get_root_path(), service_config.ssl_ca_certificate_file)
    File "build\bdist.win-amd64\egg\twisted\internet\ssl.py", line 78, in __init__
    File "build\bdist.win-amd64\egg\twisted\internet\ssl.py", line 82, in cacheContext
    Error: </Data>
    </EventData>
    </Event>
  • SystemAdmin
    SystemAdmin
    4779 Posts

    Re: Anyone using the IBM Storage Management Console for vCenter?

    ‏2012-12-13T08:34:35Z  
    Thanks for the info, but this version is even worse :-/

    It installs fine but when running the configuration wizard I get the error: 1053 at the end, when it tries to start the service. I can't start the service through Windows either.

    When checking the Windows Event Log there's this error:

    Log Name: Application
    Source: IBMConsoleForvCenter
    Date: 12-12-2012 10:00:58
    Event ID: 10
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: xx.xx.xx
    Description:
    Python could not construct the class instance
    Traceback (most recent call last):
    File "C:\Program Files\IBM\IBM Management Console for VMware vCenter\lib\service\main.py", line 124, in __init__
    self.server = Server(self.config.port)
    File "C:\Program Files\IBM\IBM Management Console for VMware vCenter\lib\web_server\server.py", line 76, in __init__
    join(get_root_path(), service_config.ssl_ca_certificate_file)
    File "build\bdist.win-amd64\egg\twisted\internet\ssl.py", line 78, in __init__
    File "build\bdist.win-amd64\egg\twisted\internet\ssl.py", line 82, in cacheContext
    Error:
    %2: %3
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="IBMConsoleForvCenter" />
    <EventID Qualifiers="49152">10</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-12-12T09:00:58.000000000Z" />
    <EventRecordID>3571</EventRecordID>
    <Channel>Application</Channel>
    <Computer>VC01.ase.dk</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Traceback (most recent call last):
    File "C:\Program Files\IBM\IBM Management Console for VMware vCenter\lib\service\main.py", line 124, in __init__
    self.server = Server(self.config.port)
    File "C:\Program Files\IBM\IBM Management Console for VMware vCenter\lib\web_server\server.py", line 76, in __init__
    join(get_root_path(), service_config.ssl_ca_certificate_file)
    File "build\bdist.win-amd64\egg\twisted\internet\ssl.py", line 78, in __init__
    File "build\bdist.win-amd64\egg\twisted\internet\ssl.py", line 82, in cacheContext
    Error: </Data>
    </EventData>
    </Event>
    have you own defined the ssl certification path? If so, then installing the new version can't find the original path.
    And if you think this is a serious problem blocks your work. Pls contact support to open a PMR.
    Thanks!
  • SystemAdmin
    SystemAdmin
    4779 Posts

    Re: Anyone using the IBM Storage Management Console for vCenter?

    ‏2012-12-13T09:04:58Z  
    have you own defined the ssl certification path? If so, then installing the new version can't find the original path.
    And if you think this is a serious problem blocks your work. Pls contact support to open a PMR.
    Thanks!
    No, I'm using default certs