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1 reply Latest Post - ‏2012-12-06T00:53:39Z by Dr.Strangelove
dgowda
dgowda
42 Posts
ACCEPTED ANSWER

Pinned topic Salesforce adapter INVALID_SESSION error

‏2012-12-03T20:21:35Z |
Hi folks,

I have a Salesforce adapter (v 5.1.1) with no customizations apart from custom attributes, running on TDI 7.0 and TIM 5.1. The adapter runs okay most of the times, but once in a while I get this error message and the operation gets stuck for ever. The only resolution seems to be restarting the TDI service.

create error: INVALID_SESSION_ID: Invalid Session ID found in SessionHeader: Illegal Session. Session not found, missing session key: 00DQ0000000CbOR!AQEAQKNvgiWipwhP5QsNCRbCOYfd4TxoCUXmIi7EMSq.ZZp7eeyjt2hebEBmMOFWYg..Wj4tNic.4q7ABD_hIUwFhVKnpgMx
2012-12-03 14:56:49,982 INFO http://log4j.logger.com.ibm.di.connector.salesforce - sfcDumping Results
2012-12-03 14:56:49,982 INFO http://log4j.logger.com.ibm.di.connector.salesforce - sfcResult {
OverallStatus: FAIL
OverallStatusMessage: INVALID_SESSION_ID: Invalid Session ID found in SessionHeader: Illegal Session. Session not found, missing session key: 00DQ0000000CbOR!AQEAQKNvgiWipwhP5QsNCRbCOYfd4TxoCUXmIi7EMSq.ZZp7eeyjt2hebEBmMOFWYg..Wj4tNic.4q7ABD_hIUwFhVKnpgMx
}

2012-12-03 14:56:49,982 INFO http://log4j.logger.com.ibm.di.connector.salesforce - sfcStatus - Unsuccessful

Any idea how I might be able to resolve this?
Updated on 2012-12-06T00:53:39Z at 2012-12-06T00:53:39Z by Dr.Strangelove
  • Dr.Strangelove
    Dr.Strangelove
    140 Posts
    ACCEPTED ANSWER

    Re: Salesforce adapter INVALID_SESSION error

    ‏2012-12-06T00:53:39Z  in response to dgowda
    SFDC has a default of someting like 2 hours on its API. Many customers feel this is too long and reduce it. Check the cache timeout value of your Adapter Dispatcher and make sure it is shorter than your SFDC timeout.