Topic
  • 3 replies
  • Latest Post - ‏2012-12-04T17:09:16Z by Lee Wei
SystemAdmin
SystemAdmin
104 Posts

Pinned topic Excel connector and proxy

‏2012-11-29T20:36:54Z |
I just installed the Excel connector and I am having an issue getting it setup. It is saying that proxy authentication is required. We do have a proxy server, but there is no authentication component it just has to be configured. Does anyone have any experience setting the connector up where a proxy server is in use and if so, how did you make it work?
  • Lee Wei
    Lee Wei
    21 Posts

    Re: Excel connector and proxy

    ‏2012-11-29T22:37:33Z  
    Brad,

    Can you please provide us with more data - where is it saying that a proxy authentication is required?
    Is the add-in installed into Excel?
    Are you in the Configuration dialog box and clicking on the Test button?
    A screen shot might be useful.

    Also, the log files are located at and the 2 log files might give some clues.
    C:\Users\<user name>\Documents\Add-in Express

    Lee Wei
  • SystemAdmin
    SystemAdmin
    104 Posts

    Re: Excel connector and proxy

    ‏2012-12-04T13:57:12Z  
    • Lee Wei
    • ‏2012-11-29T22:37:33Z
    Brad,

    Can you please provide us with more data - where is it saying that a proxy authentication is required?
    Is the add-in installed into Excel?
    Are you in the Configuration dialog box and clicking on the Test button?
    A screen shot might be useful.

    Also, the log files are located at and the 2 log files might give some clues.
    C:\Users\<user name>\Documents\Add-in Express

    Lee Wei
    Yes, the addon is installed into Excel. When I go to configure and click test, it says that proxy authentication is required.
  • Lee Wei
    Lee Wei
    21 Posts

    Re: Excel connector and proxy

    ‏2012-12-04T17:09:16Z  
    Yes, the addon is installed into Excel. When I go to configure and click test, it says that proxy authentication is required.
    Can you please attach a screenshot? That will give me a sense of where this is coming from.
    You can also contact me directly at leewei at us.ibm.com and I will help you resolve this.

    Lee Wei