Topic
2 replies Latest Post - ‏2013-01-29T19:12:35Z by SystemAdmin
SystemAdmin
SystemAdmin
1084 Posts
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Pinned topic Doors Help is too late in Responding

‏2012-11-29T09:57:37Z |
Dear All,

We are trying to load the "Contents and Index (F1)" from HELP on Rational Doors Version 9.3.0.5 and it is taking too long time to respond.

When we tried to open the URL manually in the internet explorer it is opening fine, without any delay . The local help is also working fine, when we enable it.
But the only problem is with the URL.

I need the HELP file to be loaded as normal without any delay from the Help extension via the URL.(as per the screen shot)

Is there any way to improve the time in response for the help file through the URL.

Please check the screen shot for more details.

Thank you in Advance
Updated on 2013-01-29T19:12:35Z at 2013-01-29T19:12:35Z by SystemAdmin
  • SystemAdmin
    SystemAdmin
    1084 Posts
    ACCEPTED ANSWER

    Re: Doors Help is too late in Responding

    ‏2013-01-28T10:36:13Z  in response to SystemAdmin
    Any Update on this?
  • SystemAdmin
    SystemAdmin
    1084 Posts
    ACCEPTED ANSWER

    Re: Doors Help is too late in Responding

    ‏2013-01-29T19:12:35Z  in response to SystemAdmin
    You need to set up your help for local instead of web access. You can do this thru the help GUI.