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8 replies Latest Post - ‏2012-12-04T21:20:24Z by SystemAdmin
SystemAdmin
SystemAdmin
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Pinned topic DB2 Windows Data Server Driver Package: Installation failed with error 1603

‏2012-11-23T17:56:18Z |
Hello everyone,

I am working with a IBM Business Parter and when they are trying to install Windows IBM Data Server Driver Package onto Windows 8. Unfortunatelly they are not able to do that because an error is being raised with return code 1603.
They tried to install in all W8 version (Standard, Pro, Enterprise) but the same error is raised.
Do you have any clue abou that?

MSI (c) (5C:D8) 10:59:32:904: Windows Installer installed the product. Product Name: IBM Data Server Driver Package - IBMDBCL1 Product Version 10.1.0.872. Product Language: 1046.
Manufacturer: IBM. Installation success or error status: 1603.
Updated on 2012-12-04T21:20:24Z at 2012-12-04T21:20:24Z by SystemAdmin
  • SystemAdmin
    SystemAdmin
    17917 Posts
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    Re: DB2 Windows Data Server Driver Package: Installation failed with error 1603

    ‏2012-11-26T13:34:30Z  in response to SystemAdmin
    Hello,
    same problem here. Following are the last lines of the installation log file:

    MSI (c) (EC:D0) 14:06:42:977: Windows Installer: installazione del prodotto completata. Nome prodotto: IBM Data Server Driver Package - IBMDBCL1. Versione prodotto: 10.1.0.872. Lingua prodotto: 1040. Produttore: Nome società. Installazione riuscita o stato di errore: 1603.

    MSI (c) (EC:D0) 14:06:42:977: Grabbed execution mutex.
    MSI (c) (EC:D0) 14:06:42:977: Cleaning up uninstalled install packages, if any exist
    MSI (c) (EC:D0) 14:06:42:977: MainEngineThread is returning 1603
    Please, can someone help me with this issue?

    Thank you.
    Marcello
  • nivanov1
    nivanov1
    231 Posts
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    Re: DB2 Windows Data Server Driver Package: Installation failed with error 1603

    ‏2012-11-26T15:27:19Z  in response to SystemAdmin
    It's possible that there are some permission problems that don't allow the DB2 installer to complete. Check the DB2 installer log, there may be more details in it:

    To quote the manual:

    On Windows, the default file name is "DB2-ProductAbbreviation-DateTime.log". For example: DB2-ESE-Wed Jun 21 11_59_37 2006.log. The default location for the installation log is the "My Documents"\DB2LOG\ directory.
    • SystemAdmin
      SystemAdmin
      17917 Posts
      ACCEPTED ANSWER

      Re: DB2 Windows Data Server Driver Package: Installation failed with error 1603

      ‏2012-11-27T10:18:00Z  in response to nivanov1
      Dear nivanov1,
      thank you for your message.

      I had the same idea but I ran the setup with Administrative privileges and I had the same issue.
      Moreover, please note that running the x86 version (32 bit) of the same package, the setup completes (but I have some other problems referring the IBM.DB2 namespace).

      Any idea would be appreciated.

      Thank you.

      Kind regards,
      Marcello
  • SystemAdmin
    SystemAdmin
    17917 Posts
    ACCEPTED ANSWER

    Re: DB2 Windows Data Server Driver Package: Installation failed with error 1603

    ‏2012-11-27T11:54:11Z  in response to SystemAdmin
    Hello everybody.

    If this can help, I tried to run setup once again and I collected the log (see attached file).

    Kind regards,
    Marcello
  • SystemAdmin
    SystemAdmin
    17917 Posts
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    Re: DB2 Windows Data Server Driver Package: Installation failed with error 1603

    ‏2012-11-28T13:24:54Z  in response to SystemAdmin
    I have opened a PMR for that. They asked me some information.

    Awaiting for a response. I am going to post it here as soon as I receive an answer.
    • SystemAdmin
      SystemAdmin
      17917 Posts
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      Re: DB2 Windows Data Server Driver Package: Installation failed with error 1603

      ‏2012-11-28T13:34:30Z  in response to SystemAdmin
      Hello Otavio.
      Thank you for your help.
      I look forward to reading news from you.

      Kind regards,
      Marcello
  • SystemAdmin
    SystemAdmin
    17917 Posts
    ACCEPTED ANSWER

    Re: DB2 Windows Data Server Driver Package: Installation failed with error 1603

    ‏2012-12-04T17:48:14Z  in response to SystemAdmin
    Guys,

    Here is the solution or workaround.

    It appears that this may be a known issue. We do not have a
    permanent solution yet, but this problem could be potentially
    avoided by performing a 'silent' install of the Data Server Driver
    instead of a GUI install.
    .
    To perform a silent install what you would want to do is open a
    command prompt in Windows. Then manually "CD" to the directory
    where you can find setup.exe for the DB2 DS Driver installation, and
    then run the command:
    .
    setup.exe -m -u d:\temp\dsdriver.rsp -l d:\temp\dsdriver.log
    .
    ... where d:\temp is some directory that contains the file
    dsdriver.rsp. The dsdriver.rsp file is a response file, and it
    contains keywords for our installer to know what to install and
    how.
    .
    In this case, if you are okay with the default values (like
    the directory where you want DB2 to be installed, etc), then
    your response file should look like this:
    .
    PROD=IBM_DATA_SERVER_DRIVER
    LIC_AGREEMENT=ACCEPT
    COPY_NAME=IBMDBCL1
    DEFAULT_CLIENT_INTERFACE_COPY=YES
    MIGRATE_CATALOG_TO_XML=NO
    .
    Please then try that 'silent' install. If there is a failure, we
    should show it in the log file you specified with the -l option.
    • SystemAdmin
      SystemAdmin
      17917 Posts
      ACCEPTED ANSWER

      Re: DB2 Windows Data Server Driver Package: Installation failed with error 1603

      ‏2012-12-04T21:20:24Z  in response to SystemAdmin
      Dear Otavio,
      thank you very much for your workaround.

      The silent installation worked fine in my case.
      The log file does not report any error in the setup process.
      Now I have a new issue that is the same issue I have if I install the 32 bit version (that's the reason why I would like to install the x64 version).

      I added a reference to the IBM.Data.DB2 .NET data provider and I tried to open a connection to an AS/400 but I get an exception:

      {"Unable to load DLL 'db2locale.dll': Unable to find the specified module (HRESULT: 0x8007007E)."}

      System.DllNotFoundException: {"Impossibile caricare la DLL 'db2locale.dll': Impossibile trovare il modulo specificato (Eccezione da HRESULT: 0x8007007E)."}
      I post this new issue here, just to let you know.
      I'm going to open a new thread.

      Thank you.

      Kind regards,
      Marcello