Topic
  • 5 replies
  • Latest Post - ‏2013-03-20T17:57:58Z by SystemAdmin
KrystynaS
KrystynaS
7 Posts

Pinned topic IEB1021E error during IEBCOPY

‏2012-11-19T23:32:27Z |
Hi,

Users are getting following error messages when running IEBCOPY:

+IEB1021E 0AAD,D,INPDS1 ,00- OP,OUT OF EXTENT ,0000222E000001,EXCP LEN=X'0000' SENSE=0000-41
+IEB1022I I/O ERROR ON PDS DDN=INPDS1 VOL=DG2004 DSN=NPRVTE.COMM.TX.MG.CPY.COBOL
+IEB1023I DURING READ MEMBER=PPB016 TTR=X'10B301' MBBCCHHR=X'010000222E000001' TAPE BLOCK=0

I believe there is an open APAR OA40379, but no fix yet. Any other suggestions?

We are running RD&T 8.5 and z/OS 1.13.

Thanks,
Krystyna
Updated on 2013-03-20T17:57:58Z at 2013-03-20T17:57:58Z by SystemAdmin
  • RDzJohn
    RDzJohn
    268 Posts

    Re: IEB1021E error during IEBCOPY

    ‏2012-11-20T13:33:02Z  
    You'll need to open a PMR with your mainframe support contract to try and get resolution of this problem. We don't provide support for the z/OS software stack through this forum.

    RDzJohn
  • KrystynaS
    KrystynaS
    7 Posts

    Re: IEB1021E error during IEBCOPY

    ‏2012-11-20T21:17:28Z  
    • RDzJohn
    • ‏2012-11-20T13:33:02Z
    You'll need to open a PMR with your mainframe support contract to try and get resolution of this problem. We don't provide support for the z/OS software stack through this forum.

    RDzJohn
    Thanks,

    I had a PMR open, but this is the reply I got from IBM:

    "Regarding to your RDTEz inquiry PMR 44594,130,616 - I/O on PDS in RDTEz environment,
    based on IBM support policy we don't provide PMR support to clients for
    this product.

    Regarding any inquiries for Rational Development and Test Environment
    for System Z,
    please use IBM DeveloperWorks forum as below.
    http://www.ibm.com/developerworks/forums/forum.jspa?forumID=2283
    (RDzUTforum)

    Our support engineer Tom has already sent you below email about the
    process and links for your reference.
    Also a similar defect would be related to your issue and if you have
    more concerns, please use above forum to help.

    We will proceed to close this PMR. Thanks for your cooperation."
    Not sure how to proceed from here.

    Krystyna
  • KrystynaS
    KrystynaS
    7 Posts

    Re: IEB1021E error during IEBCOPY

    ‏2012-11-20T22:38:01Z  
    • KrystynaS
    • ‏2012-11-20T21:17:28Z
    Thanks,

    I had a PMR open, but this is the reply I got from IBM:

    "Regarding to your RDTEz inquiry PMR 44594,130,616 - I/O on PDS in RDTEz environment,
    based on IBM support policy we don't provide PMR support to clients for
    this product.

    Regarding any inquiries for Rational Development and Test Environment
    for System Z,
    please use IBM DeveloperWorks forum as below.
    http://www.ibm.com/developerworks/forums/forum.jspa?forumID=2283
    (RDzUTforum)

    Our support engineer Tom has already sent you below email about the
    process and links for your reference.
    Also a similar defect would be related to your issue and if you have
    more concerns, please use above forum to help.

    We will proceed to close this PMR. Thanks for your cooperation."
    Not sure how to proceed from here.

    Krystyna
    I have raised a second PMR with z/OS team. Better luck this time?

    Krystyna
  • RDzJohn
    RDzJohn
    268 Posts

    Re: IEB1021E error during IEBCOPY

    ‏2012-11-20T23:18:22Z  
    • KrystynaS
    • ‏2012-11-20T21:17:28Z
    Thanks,

    I had a PMR open, but this is the reply I got from IBM:

    "Regarding to your RDTEz inquiry PMR 44594,130,616 - I/O on PDS in RDTEz environment,
    based on IBM support policy we don't provide PMR support to clients for
    this product.

    Regarding any inquiries for Rational Development and Test Environment
    for System Z,
    please use IBM DeveloperWorks forum as below.
    http://www.ibm.com/developerworks/forums/forum.jspa?forumID=2283
    (RDzUTforum)

    Our support engineer Tom has already sent you below email about the
    process and links for your reference.
    Also a similar defect would be related to your issue and if you have
    more concerns, please use above forum to help.

    We will proceed to close this PMR. Thanks for your cooperation."
    Not sure how to proceed from here.

    Krystyna
    So the story on this is we sell RD&T with no warranty on the z/OS stack. The way you get support is you have a mainframe support contract for your System z hardware and you use that contract to report problems with z/OS on RD&T. Since we don't sell S&S for the z/OS portions of RD&T, I would expect the answer you got if you try to report the problem using your RD&T license.

    RDzJohn
  • SystemAdmin
    SystemAdmin
    253 Posts

    Re: IEB1021E error during IEBCOPY

    ‏2013-03-20T17:57:58Z  
    • RDzJohn
    • ‏2012-11-20T23:18:22Z
    So the story on this is we sell RD&T with no warranty on the z/OS stack. The way you get support is you have a mainframe support contract for your System z hardware and you use that contract to report problems with z/OS on RD&T. Since we don't sell S&S for the z/OS portions of RD&T, I would expect the answer you got if you try to report the problem using your RD&T license.

    RDzJohn
    The APAR is now available and it is recommended to apply. However, if you find that you are in need of an interim work around, changing the PDS attributes for the input DD will get you around the problem. We noticed that the input DD had several extents. We copied the members of that PDS into a new dataset without extents. The IEBCOPY in the SMP/E RECIEVE (RTC install, in our case) then ran successfully.