Topic
2 replies Latest Post - ‏2012-11-19T17:42:23Z by VenkataBandlamudi
VenkataBandlamudi
VenkataBandlamudi
67 Posts
ACCEPTED ANSWER

Pinned topic portal 7002 theme issue

‏2012-11-16T18:46:55Z |
We tried with Admin login
And we are using the portal 7002 theme on one of the page it seems the Actions and Pencil link on the top right of the page seems to be disabled(I mean when move mouse over to the Actions and Pencil icon it shows don't enter icon).

Please advice what could be the problem here how can I able to debug the situation.
Updated on 2012-11-19T17:42:23Z at 2012-11-19T17:42:23Z by VenkataBandlamudi
  • JMW98
    JMW98
    1074 Posts
    ACCEPTED ANSWER

    Re: portal 7002 theme issue

    ‏2012-11-19T16:16:01Z  in response to VenkataBandlamudi
    Is the the out-of-the-box 7002 theme or a custom theme built on the 7002 theme? Test with the ootb theme & if the problem persists, enable debugging:

    http://www-10.lotus.com/ldd/portalwiki.nsf/dx/Debugging_sdoc

    Then clear the brower's cache, start Fiddler, & try to recreate the problem . The problem is likely with wpthemeActionDisabled class not being removed, which should occur onmousemove. Check to see if you see any problems in Fiddler (404s, 302 loops, etc.) or in the browser's console (any javascript errors). Troubleshoot those individually.
    • VenkataBandlamudi
      VenkataBandlamudi
      67 Posts
      ACCEPTED ANSWER

      Re: portal 7002 theme issue

      ‏2012-11-19T17:42:23Z  in response to JMW98
      Thanks Jason for your response. We have issue with the portal 7002 theme as well as with custom 7002 theme too. I will debug as you instructed. Thanks for your help.