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  • Latest Post - ‏2012-11-14T14:24:54Z by bassemir
SystemAdmin
SystemAdmin
13279 Posts

Pinned topic Unable to discover some Agents - ISD 6.2.1.2 and 6.3.1

‏2012-11-14T13:13:12Z |
Hello,
Im facing the following issue. Some Agents Im unable to discover them (DCOM, SSH or CAS) although via telnet the communication is working (from the ISD to the Agent and vice versa) confirming the communication (SSH port 22 or CAS port 9510 for example) is working, but in the console the Discovery (a normal one) shows nothing.
The Agent version used is 6.2.1 and the ISD are 6.2.1.2 and 6.3.1. All Systems are Windows 2003 or 2008.

Any ideas?
Updated on 2012-11-14T14:24:54Z at 2012-11-14T14:24:54Z by bassemir
  • bassemir
    bassemir
    39 Posts

    Re: Unable to discover some Agents - ISD 6.2.1.2 and 6.3.1

    ‏2012-11-14T14:24:54Z  
    Can you explain your situation a little more.

    Are you able to discover the system (using the IP address) but when you look at the inventory of that system it does not show an agent installed?

    Is the managed endpoint (the target system) have a common agent or platform agent?

    Rich