Topic
1 reply Latest Post - ‏2012-11-13T14:42:42Z by yn2000
SystemAdmin
SystemAdmin
9855 Posts
ACCEPTED ANSWER

Pinned topic CTGIMU105E The reconciliation operation failed

‏2012-11-13T11:45:02Z |
Hi,

After creating manual service in ITIM, when we upload a csv file to create accouts.. the reconciliation is failing with the below error.
Searched in the Pending requests by service there is no pending requests for reconciliation operation.

<Trace Level="MIN">
<Time Millis="1352806515178"> 2012.11.13 03:35:15.178-08:00</Time>
<Server Format="IP">tp23w26m7</Server>
<ProductId>CTGIM</ProductId>
<Component>com.ibm.itim.ui.impl</Component>
<ProductInstance>tp23w26m7</ProductInstance>
<LogText><![CDATAhttp://CTGIMU105E The reconciliation operation failed.]></LogText>
<Source FileName="(null)" Method="null"/>
<Thread>WebContainer : 5</Thread>
<Exception><![CDATA[com.ibm.itim.apps.ApplicationException: RECON_IN_PROGRESS
at com.ibm.itim.apps.ejb.recon.ReconManagerBean.saveReconAccountData(ReconManagerBean.java:1068)
at com.ibm.itim.apps.ejb.recon.ReconManagerBean.runManualServiceRecon(ReconManagerBean.java:1023)
at com.ibm.itim.apps.ejb.recon.EJSRemoteStatelessenroleejb_ReconManagerHome_a020658f.runManualServiceRecon(Unknown Source)
at com.ibm.itim.apps.ejb.recon._ReconManager_Stub.runManualServiceRecon(_ReconManager_Stub.java:783)
at com.ibm.itim.ui.impl.ejb.ReconManager$8.run(ReconManager.java:432)
at java.security.AccessController.doPrivileged(AccessController.java:284)
at javax.security.auth.Subject.doAs(Subject.java:573)
at com.ibm.itim.ui.impl.ejb.ReconManager.runManualServiceRecon(ReconManager.java:423)
at com.ibm.itim.ui.impl.ManualServiceImpl.performReconciliation(ManualServiceImpl.java:350)
at com.ibm.itim.ui.listener.service.ChangeServiceManualNotebookListener.reconcileAndSetupSuccessPage(ChangeServiceManualNotebookListener.java:212)
at com.ibm.itim.ui.listener.service.ChangeServiceManualNotebookListener.commandPerformed(ChangeServiceManualNotebookListener.java:110)
at com.ibm.psw.wcl.components.notebook.WNotebook$ENotebookLayout.commandPerformed(Unknown Source)
at com.ibm.psw.wcl.core.CommandHandler.handleCommand(Unknown Source)
at com.ibm.psw.wcl.core.form.AWInputComponent$EInputComponentCommandListener.commandPerformed(Unknown Source)
at com.ibm.psw.wcl.core.form.WForm.callInputCommandListeners(Unknown Source)
at com.ibm.psw.wcl.core.form.WForm.handleCommand(Unknown Source)
at com.ibm.psw.wcl.core.form.WForm$EFormCallback.handleTrigger(Unknown Source)
at com.ibm.psw.wcl.core.trigger.Trigger.process(Unknown Source)
at com.ibm.psw.wcl.core.trigger.TriggerManager.processTrigger(Unknown Source)
at com.ibm.psw.wcl.core.trigger.TriggerManager.handleRequest(Unknown Source)
at com.ibm.psw.wcl.core.WclFacade.handleRequest(Unknown Source)
at com.ibm.itim.ui.controller.ITIMControlServlet.handleWithWCL(ITIMControlServlet.java:680)
at com.ibm.itim.ui.controller.ITIMControlServlet.doGet(ITIMControlServlet.java:222)
at com.ibm.itim.ui.controller.ITIMControlServlet.doPost(ITIMControlServlet.java:642)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:738)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1657)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1597)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:131)
at com.ibm.itim.ui.impl.customform.SubFormLegacyFilter.doFilter(SubFormLegacyFilter.java:116)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:77)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:934)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:502)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:179)
at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:91)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:864)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1583)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:186)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:445)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:504)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:301)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:83)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1604)
]]></Exception>
</Trace>
We are not understanding the cause of failure. Any one with any idea please reply.

Thank You.
Updated on 2012-11-13T14:42:42Z at 2012-11-13T14:42:42Z by yn2000
  • yn2000
    yn2000
    1075 Posts
    ACCEPTED ANSWER

    Re: CTGIMU105E The reconciliation operation failed

    ‏2012-11-13T14:42:42Z  in response to SystemAdmin
    In the error message: <Source FileName="(null)" Method="null"/>
    My first guess would be a typo in the filename.
    Rgds. YN.