Hi Dear friends.
We've implement T.monitoring 6.2.3 fix pack 1 and client has 6.2.3 ITCAM for Exchange. I've both installed TEPS TEMS and browser agent support files. Situations and historical configurations can be seen correctly. But at agent tree workspaces looks as Kex:KEX.... as attached.
Could you please advice about the solution mechanism?
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2 replies Latest Post - 2012-11-13T07:41:24Z by SystemAdmin
Pinned topic ITCAM For MS Applications-Exchange Server Agent 6.2.3
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Updated on 2012-11-13T07:41:24Z at 2012-11-13T07:41:24Z by SystemAdmin
dgowan777 27000406S36 PostsACCEPTED ANSWER
Re: ITCAM For MS Applications-Exchange Server Agent 6.2.32012-11-12T21:03:59Z in response to SystemAdminHi.
Please reconfigure the TEPS after installation application support. Since you have situations, etc., it sounds like the TEMS seeding was successful. I assume the TEMS/TEPS is running on windows ?
SystemAdmin 110000D4XK847 PostsACCEPTED ANSWER
Re: ITCAM For MS Applications-Exchange Server Agent 6.2.32012-11-13T07:41:24Z in response to dgowan777Hi dgowan777
Thanks for your reply. As a summary,
There is a RTEMS at client side and there is a HubTEMS (it also runs TEPS (web browser client)inside). 6.2.3 Fix Pack 1 - They are on AIX 6.1. I've reconfigure TEPS but it did not make sense.
It looks as a TEPS problem I think, but ı don't know how to handle it.