I get error
Your app is not available. Try again later
when i try to start sandbox session for Rational Rhapsody Sandbox
This topic has been locked.
3 replies Latest Post - 2012-11-19T15:53:55Z by Sandboxer
Pinned topic Rational Rhapsody Sandbox Error: Your app is not available. Please try late
Answered question This question has been answered.
Unanswered question This question has not been answered yet.
Re: Rational Rhapsody Sandbox Error: Your app is not available. Please try late2012-11-12T17:23:08Z in response to SystemAdminHi,
There are a limited number of spaces available for each 4-hour session. Please wait a few hours and try again. I'm sorry for your trouble!
IBM developerWorks evaluation software
Re: Rational Rhapsody Sandbox Error: Your app is not available. Please try late2012-11-19T04:30:18Z in response to SystemAdminHello
I am able to log in i.e. able to get license. Able to open online trial environment also. But somehow after this there is an issue with connection. Attached necessary screenshots
Sandboxer 270000W1D621 PostsACCEPTED ANSWER
Re: Rational Rhapsody Sandbox Error: Your app is not available. Please try late2012-11-19T15:53:55Z in response to SystemAdminThe image you show here includes error messages that I have not seen before. Could you tell me a bit more about the operating system, citrix receiver configuration, and firewall (or download filtering) options that you have active?
The best guess that I have at the moment is that there may be some security requirements configured into your firewall or more likely your Citrix Receiver client that are eliminating the possibility of connecting with the Citrix Presentation Server for your assigned instance.
There are two steps involved, in the first, a file named launch.ica is downloaded from the Citrix Web UI for your assigned instance when you click the icon. In this case through http request from 18.104.22.168 through its port 10055.
In the second step, your Citrix Receiver reads the launch.ica file to see what port number and protocol specifics to use, and then connects using the Citrix ICA protocol. The exact port number that I saw when I tried to reproduce the scenario that was suggested by your image, my connection was to 22.214.171.124 through its port 5055.
When I tested the scenario that your image suggested, the desktop of my assigned instance appeared correctly, and I was able to do the exercise.
I cannot tell from the unfamiliar message that appears in your case which step failed.
You have been assigned an instance, because if all instances were already busy, you would not have seen the Citrix Application selection window with the sample exercise icon in it.
SOA Sandbox architect