Topic
  • 2 replies
  • Latest Post - ‏2012-11-25T23:27:46Z by SystemAdmin
Kalamata
Kalamata
1 Post

Pinned topic admin login on SmartCloud v2.4 prompt

‏2012-11-12T11:32:25Z |
I have the SmartCloud v2.4 installed on a AIX v7.1.0-00-03 PureFlex server.
Product was installed by a another colleague from IBM Ireland.
Client called to say that he cannot login on SmartCloud entry login prompt.

I visited client today and searched around, although I'm not familiar with SmartCloud installs.
/.SCE24/authentication.properties file has the following entries:
admin.username=admin
admin.name=SmartCloud Entry Administrator
admin.password=passw0rd

Problem is that I cannot login as admin/passw0rd, I get the message that the user ID or password doesnot match any existing one.
I understand that problem's root cause is that the password hasnot been encrypted in authentication.properties file, but how is this done? I cannot find any manual reference.

I have tried to restart skc daemon , but problem persists.
Please advise on any missing actions I should take to reinitialize admin's password and be able to login.

THX in advance.
Updated on 2012-11-25T23:27:46Z at 2012-11-25T23:27:46Z by SystemAdmin
  • SystemAdmin
    SystemAdmin
    28 Posts

    Re: admin login on SmartCloud v2.4 prompt

    ‏2012-11-21T13:42:16Z  
    I have same problem when I try to logon to SCE as admin. I deployed SCE 2.4 from vApp on x220 node and can't enter in the cloud. In skc-0.log I have these messages:
    11/21/12 08:33:30:872 00011 INFO: > POST /auth - unknown, ru_RU, UTF-8 - {username=admin, password=*******} - com.ibm.cfs.api.utils.Trace.log
    11/21/12 08:33:30:872 00011 FINEST: Authenticating user 'admin' for logon. - com.ibm.cfs.services.base.impl.internal.UserServicesImpl.authenticateUser
    11/21/12 08:33:30:872 00011 FINEST: Using 'LOCAL' authentication. - com.ibm.cfs.services.base.impl.internal.UserServicesImpl.authenticateUser
    11/21/12 08:33:30:873 00011 FINEST: Retrieving user admin... - com.ibm.cfs.persistence.stores.jpa.internal.UserStoreImpl.getUser
    11/21/12 08:33:30:879 00011 FINEST: User admin does not exist. - com.ibm.cfs.persistence.stores.jpa.internal.UserStoreImpl.getUser
    11/21/12 08:33:30:879] 00011 INFO: < 401 [ - com.ibm.cfs.api.utils.Trace.log

    Why user admin couldn't be found? What should I do to fix it?
  • SystemAdmin
    SystemAdmin
    28 Posts

    Re: admin login on SmartCloud v2.4 prompt

    ‏2012-11-25T23:27:46Z  
    I have same problem when I try to logon to SCE as admin. I deployed SCE 2.4 from vApp on x220 node and can't enter in the cloud. In skc-0.log I have these messages:
    11/21/12 08:33:30:872 00011 INFO: > POST /auth - unknown, ru_RU, UTF-8 - {username=admin, password=*******} - com.ibm.cfs.api.utils.Trace.log
    11/21/12 08:33:30:872 00011 FINEST: Authenticating user 'admin' for logon. - com.ibm.cfs.services.base.impl.internal.UserServicesImpl.authenticateUser
    11/21/12 08:33:30:872 00011 FINEST: Using 'LOCAL' authentication. - com.ibm.cfs.services.base.impl.internal.UserServicesImpl.authenticateUser
    11/21/12 08:33:30:873 00011 FINEST: Retrieving user admin... - com.ibm.cfs.persistence.stores.jpa.internal.UserStoreImpl.getUser
    11/21/12 08:33:30:879 00011 FINEST: User admin does not exist. - com.ibm.cfs.persistence.stores.jpa.internal.UserStoreImpl.getUser
    11/21/12 08:33:30:879] 00011 INFO: < 401 [ - com.ibm.cfs.api.utils.Trace.log

    Why user admin couldn't be found? What should I do to fix it?
    Are you talking about SmartCloud Monitoring? V2.4 doesn't make any sense when talking about SmartCloud Monitoring.