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3 replies Latest Post - ‏2012-11-12T19:07:41Z by Novikov_Alexander
SystemAdmin
SystemAdmin
4779 Posts
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Pinned topic Hot Spare issue

‏2012-11-09T13:15:38Z |
Hello,
Config DS4300 with IBM Storage manager version 9.60.

I have a probleme with a hotspare drive :
I have two disk in an array in raid1 one is defunct, when i remove the disk, it is not replaced by the hot spare drive, the hot spare drive is still in standby state.

Please help.
Updated on 2012-11-12T19:07:41Z at 2012-11-12T19:07:41Z by Novikov_Alexander
  • Novikov_Alexander
    Novikov_Alexander
    1404 Posts
    ACCEPTED ANSWER

    Re: Hot Spare issue

    ‏2012-11-11T17:00:58Z  in response to SystemAdmin
    Dear Salim,

    could you provide DS Support Data of your DS4300.

    Regards,
    Alexander Novikov
    Russia, Moscow
    • SystemAdmin
      SystemAdmin
      4779 Posts
      ACCEPTED ANSWER

      Re: Hot Spare issue

      ‏2012-11-12T09:16:31Z  in response to Novikov_Alexander
      Hello here is the support data.
      Thank you.
      • Novikov_Alexander
        Novikov_Alexander
        1404 Posts
        ACCEPTED ANSWER

        Re: Hot Spare issue

        ‏2012-11-12T19:07:41Z  in response to SystemAdmin
        Hi Salim,

        there are few problems on your DS4300:

        1. failed battery, you need purchase new one

        Battery status: Failed
        Location: Controller A

        2. HDD 1, 8 status - "Impending failure (reported by controller)" - replace it to new one;

        3. HDD 1, 5 status - Optimal, but no any other data about this HDD. Is it your Hot Spare? Looks like it also failed. Try remove it and place back after 1 min.

        Update all HDDs ST373454FC firmware to fresh version B96C.

        Regards,
        Alexander Novikov
        Russia, Moscow