Topic
  • 3 replies
  • Latest Post - ‏2012-11-12T19:07:41Z by Novikov_Alexander
SystemAdmin
SystemAdmin
4779 Posts

Pinned topic Hot Spare issue

‏2012-11-09T13:15:38Z |
Hello,
Config DS4300 with IBM Storage manager version 9.60.

I have a probleme with a hotspare drive :
I have two disk in an array in raid1 one is defunct, when i remove the disk, it is not replaced by the hot spare drive, the hot spare drive is still in standby state.

Please help.
Updated on 2012-11-12T19:07:41Z at 2012-11-12T19:07:41Z by Novikov_Alexander
  • Novikov_Alexander
    Novikov_Alexander
    1404 Posts

    Re: Hot Spare issue

    ‏2012-11-11T17:00:58Z  
    Dear Salim,

    could you provide DS Support Data of your DS4300.

    Regards,
    Alexander Novikov
    Russia, Moscow
  • SystemAdmin
    SystemAdmin
    4779 Posts

    Re: Hot Spare issue

    ‏2012-11-12T09:16:31Z  
    Dear Salim,

    could you provide DS Support Data of your DS4300.

    Regards,
    Alexander Novikov
    Russia, Moscow
    Hello here is the support data.
    Thank you.
  • Novikov_Alexander
    Novikov_Alexander
    1404 Posts

    Re: Hot Spare issue

    ‏2012-11-12T19:07:41Z  
    Hello here is the support data.
    Thank you.
    Hi Salim,

    there are few problems on your DS4300:

    1. failed battery, you need purchase new one

    Battery status: Failed
    Location: Controller A

    2. HDD 1, 8 status - "Impending failure (reported by controller)" - replace it to new one;

    3. HDD 1, 5 status - Optimal, but no any other data about this HDD. Is it your Hot Spare? Looks like it also failed. Try remove it and place back after 1 min.

    Update all HDDs ST373454FC firmware to fresh version B96C.

    Regards,
    Alexander Novikov
    Russia, Moscow