Pinned topic JVMPROFILE_ERROR

Hello,

Sorry to hear you have had an issue starting your JVMServer. One thing to check in the DFHOSGI JVMProfile is that JAVA_HOME is set correctly and pointing to Java 7 (64bit). If it is setup correctly then have a look in SYSPRINT of your CICS job output this will help to identify the reason the JVMSERVER is not enabling correctly. If you are not getting any output in SYSPRINT you will need to enable trace for the SJ domain (either using CETR or STNTRSJ=ALL) and attempt to enable the JVMSERVER again.

Cheers

Adam Coulthard

When I got this error, Java home was pointing to Dir J6.0.1_64. I now have changed it to Dir J7.0_64. I am getting the same error message. The addition error message that I am getting is this:
BROWSE /CICSIVP1.JVMSERV1.dfhjvmerr Line 00000000 Col 001 04
Command ===> Scroll ===> PAG

• Top of Data ********************************

Error: Port Library failed to initialize: -1

and
BROWSE /CICSIVP1.JVMSERV1.dfhjvmtrc Line 00000000 Col 001 078

• Top of Data **********************************

2012/10/31 12:48:43.901430 GMT Exc: Create JVM failed
2012/10/31 12:48:43.901641 GMT Exc: Unable to create JVM
2012/10/31 12:48:43.901690 GMT Exc: Return code is -1 meaning: Unknown error

Thanks.

Hi,

can you confirm that the USSHOME SIT parameter is set to the correct ZFS, i.e. from the same install as the CICS libraries? If it is, then as Adam said, please set SJ and AP trace to ALL, enable your JVM server and post the full contents of SYSPRINT, dfhjvmerr and dfhjvmtrc.

Thanks
Dave

Hello,

I've just been looking around for that error message and I've hit on technote that might help:

http://www-01.ibm.com/support/docview.wss?uid=swg21418742

Cheers

Adam Coulthard

Hello:
My usshome is defined in the startup JCL as an override and is not part of the sit parameter.
I changed the region size from 1150M which didnt work for me to 0M and the memlim from 8G to 12G. I turned on tracing and included the output below. The tracing output is truncated to the right. I looked at the item from Techdocs and it sounds like my problem, but I have not used IPCS in ages.
Regards,
Dietmar Demeter
//CICS EXEC DFHSTART,
// INDEX1='CICSTS51', HIGH-LEVEL INDEX FOR CICS DATASETS
// INDEX2='CICSTS51.CICS', HIGH-LEVEL INDEX FOR CICS LIBRARIES
// REGNAM='1', REGION NAME FOR SINGLE OR MRO REGION
// REG=0M, SIZE OF REGION @L2C
//*REG=1150M, SIZE OF REGION @L2C
// MEMLIM=12G, MEMORY LIMIT, @D51430C
//*MEMLIM=8G, MEMORY LIMIT, @D51430C
// START=INITIAL, TYPE OF CICS START-UP
// RUNCICS=YES, START CICS. YES OR NO
// DUMPTR=NO, ANALYZE DUMP/TRACE. YES OR NO
// OUTC='*', SYSOUT CLASS
// SIP=1, SUFFIX OF DFHSIP MEMBER IN SYSIN DATASET
// CICSSVC=216, SVC NUMBER FOR CICS
// USSHOME='/usr/lpp/cicsts/cics51'

- Date: 01 Nov 2012 Time: 08:22:23 GMT PID: 0033554531
Entry: ipt_control_loop
Entry: start_jvm
Event: Printing 1 setup classes
Event: Setup class = com/ibm/cics/router/Router
Event: PRINT_CLASS: Arg 0 = /usr/lpp/cicsts/cics51/lib/org.eclipse.osgi.service
Event: PRINT_CLASS: Arg 1 =
Event: PRINT_CLASS: Arg 2 = /usr/lpp/cicsts/cics51/lib/com.ibm.cics.ras.jar,/us
Event: PRINT_CLASS: Arg 3 =
Event: PRINT_CLASS: Arg 4 = /usr/lpp/db2a10/jdbc/classes/db2jcc4.jar,/usr/lpp/d
Event: PRINT_CLASS: Arg 5 =
Event: PRINT_CLASS: Arg 6 = 2
Event: Printing 1 termination classes
Event: Termination class = com/ibm/cics/router/Router
Event: LIBPATH = /usr/lpp/cicsts/cics51/lib:/usr/lpp/java/J7.0_64/bin/j9vm:/usr
Event: CWD = /
Event: OSGI_FRAMEWORK_TIMEOUT = 60
Exc: Create JVM failed
Exc: Unable to create JVM
Exc: Return code is -1 meaning: Unknown error

• Bottom of Data ********************************

Hi,

Did any files suffixed dfhwlperr, dfhwlpout or dfhwlptrc get created on ZFS in WORK_DIR as specified in the JVM profile? Looking at your output, this will be the root directory (Event: CWD = /). If you are using the default of DIR=WORK. then it looks like the region id does not have a unix home directory set. I suspect that you the your root is either read only or the ID doesn't have access to create files in the root.

So you either need to set the home for the CICS user or set WORK_DIR to a valid path

Regards
Dave

Hello:

I am trying to activate the JVM profile DFHOSGI. I did not set the working directory to a specific directory, therefore it defaults to /. The files that you mentioned are created:

File CICSIVP1.JVMSERV1.dfhjvmerr
File CICSIVP1.JVMSERV1.dfhjvmin
File CICSIVP1.JVMSERV1.dfhjvmout
File CICSIVP1.JVMSERV1.dfhjvmtrc

The contents of dfhjvmerr are:
Error: Port Library failed to initialize: -1

and the contents file dfhjmtrc are:
Entry: ipt_control_loop
Entry: start_jvm
Event: Printing 1 setup classes
Event: Setup class = com/ibm/cics/router/Router
Event: PRINT_CLASS: Arg 0 = /usr/lpp/cicsts/cics51/lib/org.eclipse.osgi.service
Event: PRINT_CLASS: Arg 1 =
Event: PRINT_CLASS: Arg 2 = /usr/lpp/cicsts/cics51/lib/com.ibm.cics.ras.jar,/us
Event: PRINT_CLASS: Arg 3 =
Event: PRINT_CLASS: Arg 4 = /usr/lpp/db2a10/jdbc/classes/db2jcc4.jar,/usr/lpp/d
Event: PRINT_CLASS: Arg 5 =
Event: PRINT_CLASS: Arg 6 = 2
Event: Printing 1 termination classes
Event: Termination class = com/ibm/cics/router/Router
Event: LIBPATH = /usr/lpp/cicsts/cics51/lib:/usr/lpp/java/J7.0_64/bin/j9vm:/usr
Event: CWD = /
Event: OSGI_FRAMEWORK_TIMEOUT = 60
Create JVM failed
Unable to create JVM
Return code is -1 meaning: Unknown error

The copy and paste is truncated to the right.

Regards,
Dietmar Demeter

A bit more info about this:

I am executing the CICS IVP job with the standard SIT parameters pointing to (DFH$SIP1).
Do I need to assemble another sit?

These are the parameters:
XRF=NO,
AUXTR=ON,
AUXTRSW=NEXT,
APPLID=CICSIVP1,
DSALIM=5M,
EDSALIM=800M,
FCT=NO,
JVMPROFILEDIR=/u/cics/JVMProfiles,
TCT=NO,
SRT=NO,
SEC=NO,
TCPIP=YES,
TRTABSZ=10000,
TSMAINLIMIT=64M,
USSHOME=/usr/lpp/cicsts/cics51,
PGRET=P/,
PGPURGE=T/,
PGCOPY=C/,
PGCHAIN=X/,
.END

Dietmar Demeter

Hi,

The parameters in the SIT look to be ok, looking at the technote it says to reduce your DSALIM size but since its already at 5MB I doubt making it smaller would help. Do you have any PLTPI programs setup to execute when CICS starts? I know this sounds odd but we have seen in the past PLT programs taking up storage at startup that stops the JVMs starting.

To progress this further (since the PLTPI removal is just a work around) we probably need to look at a dump to analyse the storage. Would you be able to take a dump and ftp it for us to look at using the following:

ftp.hursley.ibm.com

login as anonymous

p/w = internet email ID

cd to directory /pub/import/cicsbeta/openbeta

Then do a binary PUT of your tersed dataset

Once this is complete, can you please reply with the name of the dump/s you have sent in.

Would you also be able to upload your JVMProfile in text format?

Thanks

Adam Coulthard

Hello:

What dump options should I specify?

Regards,

Dietmar Demeter

230- ************************************************************************
230- * IBM's systems must only be used for conducting IBM's business *
230- * or for purposes authorized by IBM management *
230- ************************************************************************
230-
230- No Confidential material of any kind must be placed on this server.
230-
230- Any Confidential data that is discovered will be removed without warning
230-
230 Login successful.
ftp> cd /pub/import/cicsbeta/openbeta
250 Directory successfully changed.
ftp> bin
200 Switching to Binary mode.
ftp> put 'sys1.zosd.dmp00005.tersed'
200 PORT command successful. Consider using PASV.
553 Could not create file.
ftp>

This is what I am getting from your server when I try to send a tersed dump.

Regards,
Dietmar Demeter

Hello:

Its Monday morning and I tried again to FTP to your suggested site and this is what I am getting:

200 Port Command successful. Consider using PASV

553 Could not create file.

425 Failed to establish connection.

Regards,
Dietmar Demeter

Hello:

I tried again to send the dump to your site. I used my work PC and then my personal PC. In both instances, i am getting the same message:

Failed to establish communication. This message appears after signing in successfully to your FTP site.

I am recruiting my own IT internal Help Desk for assistance.

Any more thoughts?

Dietmar Demeter

Hello:

How about this: Can I attach the tersed file(about 4.49MB) to this thread?

Dietmar

Hello:

I have attached the tersed dump to this message.

Regards,

Dietmar

Hello:
I got the dump. 68MB. Problem I cant FTP to your site.

Getting the same FTP failure: Error code 425 Failed to Establish communication.

So now what. Can we attempt to send this dump to your normal FTP PMR site?
or shall I put it on a CD and FEDEX to an address that you could provide?

I dont think that I can attach this dump to this thread.

Regards,

Dietmar Demeter

Hello:

I took my PC to the local Starbucks to attempt the FTP to your site. Recently I installed a new LINKSYS router at my home office and I was thinking the new router could be the problem. Well, at Starbucks I am getting the following message from FTP: connection closed by remote host. I get this message after I executing the put command.

Dietmar

Hello:

The solution to this problem has been found. The Java level of my ZOS 1.13 system was GA. The minimum requirement for Java in CICS TS 5.1 is Java 7.0 64 bit SR1 which is documented in the prerequisites. There is a URL available to download the latest Java level: http://www-03.ibm.com/systems/z/os/zos/tools/java/products/sdk7_64.html.

Thanks for all the help from IBM on this topic.

Regards.

Dietmar Demeter