Topic
  • 6 replies
  • Latest Post - ‏2012-12-10T16:23:57Z by SystemAdmin
SystemAdmin
SystemAdmin
642 Posts

Pinned topic ISA5 b2 Team Server Health Center [Desktop] unable to connect

‏2012-10-29T18:46:33Z |
The Health Center Desktop tool of the ISA5 Beta 2 Team Server, does not appear to be able to connect to the same WAS JVMs that can be connected to while using the stand-alone desktop client ISA workbench v4. Am I missing something about this setup? The servers are open between each other and from my desktop, so I don't know why there is a connectivity problem.
Updated on 2012-12-10T16:23:57Z at 2012-12-10T16:23:57Z by SystemAdmin
  • rbwright
    rbwright
    227 Posts

    Re: ISA5 b2 Team Server Health Center [Desktop] unable to connect

    ‏2012-10-30T17:14:03Z  
    Hi Dan,

    This is a known problem with Health Center running in an Oracle JRE. When you run the tool with the ISA V4 workbench it's running with the IBM JRE that's packaged with the workbench. When you launch Health Center from ISA V5 it runs in the default JRE configured on the system where the tool will run. Does Health Center start up in an Oracle JRE when you launch it from ISA 5?

    IBM doesn't generally distribute standalone Java Developer Kits, but there are cases when you can download an IBM JDK from developerWorks: http://www.ibm.com/developerworks/java/jdk/index.html. Pay careful attention to the requirements for installing a JDK on various platforms and product configurations.

    Regards,
    Russell
  • SystemAdmin
    SystemAdmin
    642 Posts

    Re: ISA5 b2 Team Server Health Center [Desktop] unable to connect

    ‏2012-10-30T17:59:00Z  
    • rbwright
    • ‏2012-10-30T17:14:03Z
    Hi Dan,

    This is a known problem with Health Center running in an Oracle JRE. When you run the tool with the ISA V4 workbench it's running with the IBM JRE that's packaged with the workbench. When you launch Health Center from ISA V5 it runs in the default JRE configured on the system where the tool will run. Does Health Center start up in an Oracle JRE when you launch it from ISA 5?

    IBM doesn't generally distribute standalone Java Developer Kits, but there are cases when you can download an IBM JDK from developerWorks: http://www.ibm.com/developerworks/java/jdk/index.html. Pay careful attention to the requirements for installing a JDK on various platforms and product configurations.

    Regards,
    Russell
    The ISA 5 install I have is running with the JRE packaged with the install, which appears to be an IBM J9 VM.

    <redacted>:/www/ISA5Beta2/ISA5/_jvm/jre/bin> ./java -version
    java version "1.6.0"
    Java(TM) SE Runtime Environment (build pxa6460sr10-20111208_01(SR10))
    IBM J9 VM (build 2.4, JRE 1.6.0 IBM J9 2.4 Linux amd64-64 jvmxa6460sr10-20111207_96808 (JIT enabled, AOT enabled)
    J9VM - 20111207_096808
    JIT - r9_20111107_21307ifx1
    GC - 20110519_AA)
    JCL - 20111104_02
    Doesn't seem like this is related to the Oracle JRE in this case.
  • SystemAdmin
    SystemAdmin
    642 Posts

    Re: ISA5 b2 Team Server Health Center [Desktop] unable to connect

    ‏2012-10-30T18:39:02Z  
    Disregard my previous post. I forgot the Health Center tool is using local client Java and would indeed be running the Oracle JRE. So this makes the tool unusable by anyone in my enterprise since the corporate standard is Oracle JRE on desktops/laptops. Do you know if Health Center support for the Oracle JRE is on the roadmap or if there is any work-around for it? Changing the client JRE isn't really an option for my use.
  • rbwright
    rbwright
    227 Posts

    Re: ISA5 b2 Team Server Health Center [Desktop] unable to connect

    ‏2012-10-30T20:39:20Z  
    Disregard my previous post. I forgot the Health Center tool is using local client Java and would indeed be running the Oracle JRE. So this makes the tool unusable by anyone in my enterprise since the corporate standard is Oracle JRE on desktops/laptops. Do you know if Health Center support for the Oracle JRE is on the roadmap or if there is any work-around for it? Changing the client JRE isn't really an option for my use.
    Hi Dan,

    Yes, there's a defect open against Health Center for the problem running in an Oracle JRE. We recognize that it's very common for the desktop tools to run in an Oracle JRE. I requested status on the defect when I posted my original reply to you. I'll post another reply when I have news.

    I apologize for the inconvenience.

    Regards,
    Russell
  • rbwright
    rbwright
    227 Posts

    Re: ISA5 b2 Team Server Health Center [Desktop] unable to connect

    ‏2012-10-31T13:03:38Z  
    • rbwright
    • ‏2012-10-30T20:39:20Z
    Hi Dan,

    Yes, there's a defect open against Health Center for the problem running in an Oracle JRE. We recognize that it's very common for the desktop tools to run in an Oracle JRE. I requested status on the defect when I posted my original reply to you. I'll post another reply when I have news.

    I apologize for the inconvenience.

    Regards,
    Russell
    Hi Dan,

    I received a response from the Java Tools team about the problem running Health Center in an Oracle JRE. They believe that the problem is with the IBM JRE that's listening for connections from Health Center rather than a defect in Health Center. That problem is under investigation, but I don't have an estimate for when a solution will be available.

    In the meantime I suggest using Health Center with IBM Support Assistant V4. I hope you can continue to find value with the PD tools in ISA V5 while we work on a solution for the Health Center connection problem.

    We look forward to any additional feedback you can provide about beta 2.

    Regards,
    Russell
  • SystemAdmin
    SystemAdmin
    642 Posts

    Re: ISA5 b2 Team Server Health Center [Desktop] unable to connect

    ‏2012-12-10T16:23:57Z  
    • rbwright
    • ‏2012-10-31T13:03:38Z
    Hi Dan,

    I received a response from the Java Tools team about the problem running Health Center in an Oracle JRE. They believe that the problem is with the IBM JRE that's listening for connections from Health Center rather than a defect in Health Center. That problem is under investigation, but I don't have an estimate for when a solution will be available.

    In the meantime I suggest using Health Center with IBM Support Assistant V4. I hope you can continue to find value with the PD tools in ISA V5 while we work on a solution for the Health Center connection problem.

    We look forward to any additional feedback you can provide about beta 2.

    Regards,
    Russell
    Hi, the problem is with the jmx protocol we are using and this is being investigated further. In the meantime, you can get round this problem by adding the following argument to the -Xhealthcenter option in the jvm you are using to run the application you are monitoring.

    -Xhealthcenter:transport=jrmp

    This will use a different protocol for the agent and this does allow the Health Center client to connect

    regards

    Toby