Topic
  • 6 replies
  • Latest Post - ‏2012-11-17T05:20:21Z by Novikov_Alexander
SystemAdmin
SystemAdmin
4779 Posts

Pinned topic IBM DS 3400 errors

‏2012-10-25T10:17:06Z |
Hi everyone,
I have an IBM disk system DS 3400 which lately have generated some errors. One that I consider to be most critical is:
Sequence number: 7977
Event type: 1707
Event category: Error
Priority: Critical
Description: Degraded wide port becomes failed
Event specific codes: 0/0/0
Component type: Enclosure Component (ESM, GBIC/SFP, Power Supply, or Fan)
Component location: Enclosure 85, Slot 1
Logged by: Controller in slot A

Raw data:
4d 45 4c 48 03 00 00 00 29 1f 00 00 00 00 00 00
07 17 17 01 9c 6f 81 50 14 00 00 00 ff 00 00 00
00 00 00 00 01 00 00 00 07 00 00 00 07 00 00 00
55 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
01 00 00 00 01 00 00 02 10 00 00 00 04 00 00 08
55 00 00 00 04 00 26 08 01 00 00 00
What can I solve this problem?
Thanks
Mircea
Updated on 2012-11-17T05:20:21Z at 2012-11-17T05:20:21Z by Novikov_Alexander
  • Novikov_Alexander
    Novikov_Alexander
    1404 Posts

    Re: IBM DS 3400 errors

    ‏2012-10-25T18:28:44Z  
    Dear Mircea,

    could you provide DS Support Data of your DS3400.

    Regards,
    Alexander Novikov
    Russia, Moscow
  • SystemAdmin
    SystemAdmin
    4779 Posts

    Re: IBM DS 3400 errors

    ‏2012-10-26T10:36:03Z  
    Dear Mircea,

    could you provide DS Support Data of your DS3400.

    Regards,
    Alexander Novikov
    Russia, Moscow
    Dear Alexander
    Thank You for your interest for my problem. I attach some logs.

    Thank you
    Mircea
  • Novikov_Alexander
    Novikov_Alexander
    1404 Posts

    Re: IBM DS 3400 errors

    ‏2012-10-26T15:06:36Z  
    Dear Alexander
    Thank You for your interest for my problem. I attach some logs.

    Thank you
    Mircea
    Hi Mircea,

    what about DS Support Data of your DS3400?

    Regards,
    Alexander Novikov
    Russia, Moscow
  • SystemAdmin
    SystemAdmin
    4779 Posts

    Re: IBM DS 3400 errors

    ‏2012-10-29T10:13:16Z  
    Hi Mircea,

    what about DS Support Data of your DS3400?

    Regards,
    Alexander Novikov
    Russia, Moscow
    Hi Alexander
    Here are support data for the DS3400

    Attachments

  • SystemAdmin
    SystemAdmin
    4779 Posts

    Re: IBM DS 3400 errors

    ‏2012-11-15T08:54:49Z  
    Hi Mircea,

    what about DS Support Data of your DS3400?

    Regards,
    Alexander Novikov
    Russia, Moscow
    Hi Alexander,
    Do you have some news about my DS3400. Is it safe to use it?

    Thank You
    Mircea
  • Novikov_Alexander
    Novikov_Alexander
    1404 Posts

    Re: IBM DS 3400 errors

    ‏2012-11-17T05:20:21Z  
    Hi Alexander,
    Do you have some news about my DS3400. Is it safe to use it?

    Thank You
    Mircea
    Hi Mircea,

    read the next docs and check your system:

    H192039: Optimal wide port becomes degraded then failed - IBM System Storage
    https://www-947.ibm.com/support/entry/myportal/docdisplay?lndocid=MIGR-5073005

    H195591: Cross-connect SAN config recommended when using VMware hosts - IBM Disk Systems
    https://www-947.ibm.com/support/entry/myportal/docdisplay?lndocid=MIGR-5080794

    See section "Appendix B. Using a storage subsystem with a VMware ESX Server configuration" :

    Installation and Host Support Guide v10.8 - IBM System Storage DS Storage Manager
    http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=migr-5090826

    Regards,
    Alexander Novikov
    Russia, Moscow