Topic
  • 5 replies
  • Latest Post - ‏2013-03-22T14:23:52Z by SystemAdmin
SystemAdmin
SystemAdmin
6902 Posts

Pinned topic Very frequently getting the error as disk operation failure on AIX 5.3

‏2012-10-12T13:29:09Z |
Hi AIX Guru,

There is a frequent error coming on my AIX machine however when I asked storage team they said everything is ok from their end. Please suggest something. Details as below,
Oslevel - 5300-12-05-1140
Error
B6267342 1011081412 P H hdisk39 DISK OPERATION ERROR
User Causes
MEDIA DEFECTIVE

Recommended Actions
FOR REMOVABLE MEDIA, CHANGE MEDIA AND RETRY
PERFORM PROBLEM DETERMINATION PROCEDURES
Thanks in Advanced!
Updated on 2013-03-22T14:23:52Z at 2013-03-22T14:23:52Z by SystemAdmin
  • jvk
    jvk
    84 Posts

    Re: Very frequently getting the error as disk operation failure on AIX 5.3

    ‏2012-10-12T13:41:49Z  
    It could be a reservation conflict (if SENSE DATA contains '0118' in the first row) or something else. One needs to look SESNE DATA you did't post it from the 'errpt -a'.
  • nagger
    nagger
    342 Posts

    Re: Very frequently getting the error as disk operation failure on AIX 5.3

    ‏2012-10-16T17:48:51Z  
    Hi,
    You need to immediately make a support call unless you don't care about the data.
    Backup up all the data from that disk.
    Start finding a replacement or migrate data from the disk to others.

    It might turn out to be a temporary problem but better safe than sorry.

    ta Nigel
  • SystemAdmin
    SystemAdmin
    6902 Posts

    Re: Very frequently getting the error as disk operation failure on AIX 5.3

    ‏2013-02-15T17:41:57Z  
    • nagger
    • ‏2012-10-16T17:48:51Z
    Hi,
    You need to immediately make a support call unless you don't care about the data.
    Backup up all the data from that disk.
    Start finding a replacement or migrate data from the disk to others.

    It might turn out to be a temporary problem but better safe than sorry.

    ta Nigel
    Thanks both,

    the disk is comming from storage and storage guys are saying nothing wrong with storage so I am really confused about this.

    pasting the same data

    SENSE DATA
    0A00 2A00 0897 85A8 0000 0804 0000 0000 0000 0000 0000 0000 0200 0300 0000 0000
    0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
  • dukessd
    dukessd
    345 Posts

    Re: Very frequently getting the error as disk operation failure on AIX 5.3

    ‏2013-02-16T00:50:45Z  
    Thanks both,

    the disk is comming from storage and storage guys are saying nothing wrong with storage so I am really confused about this.

    pasting the same data

    SENSE DATA
    0A00 2A00 0897 85A8 0000 0804 0000 0000 0000 0000 0000 0000 0200 0300 0000 0000
    0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
    http://publibfp.boulder.ibm.com/epubs/pdf/c2343293.pdf

    Page 89

    This is a command timeout, just above the sense data it should tell you the path ID.

    If all the errors are only on one path, and there is more than one path, then you have a SAN connection problem on that path. If the connection is direct then the adapter, connection or storage is probably failing.

    HTH
  • SystemAdmin
    SystemAdmin
    6902 Posts

    Re: Very frequently getting the error as disk operation failure on AIX 5.3

    ‏2013-03-22T14:23:52Z  
    • dukessd
    • ‏2013-02-16T00:50:45Z
    http://publibfp.boulder.ibm.com/epubs/pdf/c2343293.pdf

    Page 89

    This is a command timeout, just above the sense data it should tell you the path ID.

    If all the errors are only on one path, and there is more than one path, then you have a SAN connection problem on that path. If the connection is direct then the adapter, connection or storage is probably failing.

    HTH
    Thanks All