Topic
  • 4 replies
  • Latest Post - ‏2013-02-21T16:08:14Z by only4berni
SystemAdmin
SystemAdmin
184 Posts

Pinned topic Apps Management on iOS

‏2012-10-09T11:40:51Z |
Hello,

i am completely new to mobile device management and here is my question.

What is the difference between "Recommend a List of Apps" and "Install a List of Apps" under Apps Management -> Recommended Apps iOS.

Do i need the IBM Endpoint Manager Mobile Client installed for both options?
The Reason why i am asking is because i imported several apps from the apple store (by entering the app store url) and want to deploy that apps, but "Applicable Computers" are always "0" although i can manage my own iPhone and already installed profiles like WiFi Settings ....

Thanks in advance.
Updated on 2013-02-21T16:08:14Z at 2013-02-21T16:08:14Z by only4berni
  • BenKus
    BenKus
    164 Posts

    Re: Apps Management on iOS

    ‏2012-10-09T23:37:06Z  
    Hi Stefan,

    Yes. The IBM Mobile Client App is required to to the "Recommended Apps" (which is when the user opens the app and selects the app they want to install).

    I think the Mobile Client app is not required for a "Install List of Apps" (which prompts the user to install the apps even if they didn't open the Mobile Client). The "Install List" requires iOS5 or greater.

    Ben
  • SystemAdmin
    SystemAdmin
    184 Posts

    Re: Apps Management on iOS

    ‏2012-10-10T13:03:46Z  
    • BenKus
    • ‏2012-10-09T23:37:06Z
    Hi Stefan,

    Yes. The IBM Mobile Client App is required to to the "Recommended Apps" (which is when the user opens the app and selects the app they want to install).

    I think the Mobile Client app is not required for a "Install List of Apps" (which prompts the user to install the apps even if they didn't open the Mobile Client). The "Install List" requires iOS5 or greater.

    Ben
    Hi Ben,

    thanks for the quick response and explanation.

    I can see the following behaviour.

    First of all you need to have Mobile Client installed!
    Second, when i mark the option "Make App a managed App" i am not able to deploy this app by "Install a List of Apps" although my iOS is Version 6.0.0. An "unmanaged App" works fine.

    Maybe thats a Problem with iOS6?

    Kind regards
  • BenKus
    BenKus
    164 Posts

    Re: Apps Management on iOS

    ‏2012-11-02T23:46:03Z  
    Hi Ben,

    thanks for the quick response and explanation.

    I can see the following behaviour.

    First of all you need to have Mobile Client installed!
    Second, when i mark the option "Make App a managed App" i am not able to deploy this app by "Install a List of Apps" although my iOS is Version 6.0.0. An "unmanaged App" works fine.

    Maybe thats a Problem with iOS6?

    Kind regards
    Hmm.. It should work for iOS5+...

    Do you still have this issue?
    Ben
  • only4berni
    only4berni
    2 Posts

    Re: Apps Management on iOS

    ‏2013-02-21T16:08:14Z  
    Hi Ben,

    thanks for the quick response and explanation.

    I can see the following behaviour.

    First of all you need to have Mobile Client installed!
    Second, when i mark the option "Make App a managed App" i am not able to deploy this app by "Install a List of Apps" although my iOS is Version 6.0.0. An "unmanaged App" works fine.

    Maybe thats a Problem with iOS6?

    Kind regards
    Hello Stefan,

    in case if this question is still relevant 4 u

    I tested to deploy the task which is generated by 'Install a list of apps'
    to a iOS6 device which only has the the IEM-profiles installed (but not the
    IEM-app which hosts the recommended app-list) - it worked!

    You simply need to need to remove this 'exists installed application whose (identifier of it as string contains "com.ibm.tivoli.mobileclient") AND ' from the task before it get's created to get this task relevant for an iOS-device.

    Doing so you can ask the user to install the IEM-app
    via IEM ;)

    Hope this helps.

    rgds., Berni