Topic
3 replies Latest Post - ‏2012-10-09T09:01:08Z by KonradT.
KonradT.
KonradT.
18 Posts
ACCEPTED ANSWER

Pinned topic Portal 7 no content after any user logon

‏2012-10-07T12:01:25Z |
Hello
We have Portal 7 installed on VM and it runs correctly.
Portal is installed for FQDN like vm-sid-zib-wp.eop.local2.
And i nottice 2 situation that is causing mentioned problem:

1.We need to change the hostname so we follow this instruction:
http://www-01.ibm.com/support/docview.wss?uid=swg21569040
(only steps for host name change, but not for node name change)

2. We need to change IP on host that runs Portal
That was a second attempt to install Portal. Instalation was on VM but VM was configured behind NAT.
Problem is shown when change VM configuration from NAT to Bridge.

Portal after logon is in attachment.
User that is loged in is WAS Adminisrtator (whe still have acces to ibm/console), and Portal Administrator (before changes he can do administration of Portal ).

There is nothing in logs that tells us reason of that behavior.

I wonder what is wrong, where to check, and how to repair that problem.

Any help would be appreciated.
Best Regards
Konrad
Updated on 2012-10-09T09:01:08Z at 2012-10-09T09:01:08Z by KonradT.
  • KonradT.
    KonradT.
    18 Posts
    ACCEPTED ANSWER

    Re: Portal 7 no content after any user logon

    ‏2012-10-07T17:26:48Z  in response to KonradT.
    Hello
    That is Third time when Portal going to this issue.
    I have fresh VM with windows 2008R2 64 bit.
    I have installed Portal with new WAS all from Portal package.
    After install when i looged to Portal with Portal Administrator i've change theme to Portal from Portal Builder.
    We need Portal theme because of WAI that we have to use in Portal.

    Then i try to apply fixpack 1 to Portal and i notice that WAS that comes with Portal is 7.0.0.11 and it is not supported for fixpack 1. So i update WAS to 7.0.0.21 directly.
    And just after that when server startup, there is no content when we loged in.
    It looks just like in attachment from first post.

    That situation is very critical for us. :(

    Best regards.
    • KonradT.
      KonradT.
      18 Posts
      ACCEPTED ANSWER

      Re: Portal 7 no content after any user logon

      ‏2012-10-07T17:32:16Z  in response to KonradT.
      System Out just after startup:

      10/7/12 6:50:43:847 PDT 00000000 WsServerImpl A WSVR0001I: Server WebSphere_Portal open for e-business
      10/7/12 10:17:04:770 PDT 000000a4 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: isclite [/ibm/console] [/logon.jsp]: Initialization successful.
      10/7/12 10:17:13:192 PDT 000000a4 ServerCache I DYNA1001I: WebSphere Dynamic Cache instance named ws/com.ibm.wps.model.impl.ModelInvalidationAwareness initialized successfully.
      10/7/12 10:17:13:192 PDT 000000a4 ServerCache I DYNA1071I: The cache provider "default" is being used.
      10/7/12 10:17:13:223 PDT 000000a4 ServerCache I DYNA1001I: WebSphere Dynamic Cache instance named ws/com.ibm.wps.model.impl.RuntimeClientMap.userAgent2client initialized successfully.
      10/7/12 10:17:13:223 PDT 000000a4 ServerCache I DYNA1071I: The cache provider "default" is being used.
      10/7/12 10:17:16:176 PDT 000000a4 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: wps_theme [/PortalTheme] [/themes/html/Portal/Default.jsp]: Initialization successful.
      10/7/12 10:17:17:020 PDT 000000a4 ServerCache I DYNA1001I: WebSphere Dynamic Cache instance named services/cache/cmapi/simple_sdo initialized successfully.
      10/7/12 10:17:17:020 PDT 000000a4 ServerCache I DYNA1071I: The cache provider "default" is being used.
      10/7/12 10:17:22:567 PDT 000000a4 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: wps [/wps] [/screens/html/Home.jsp]: Initialization successful.
      10/7/12 10:17:22:598 PDT 000000a4 ServerCache I DYNA1001I: WebSphere Dynamic Cache instance named ws/com.ibm.wps.model.admin.skin.SkinListCache.themestoskin initialized successfully.
      10/7/12 10:17:22:598 PDT 000000a4 ServerCache I DYNA1071I: The cache provider "default" is being used.
      10/7/12 10:17:22:786 PDT 000000a4 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: wps_theme [/PortalTheme] [/skins/html/IBM/UnlayeredContainer-H.jsp]: Initialization successful.
      10/7/12 10:17:22:879 PDT 000000a4 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: wps_theme [/PortalTheme] [/skins/html/IBM/UnlayeredContainer-V.jsp]: Initialization successful.
      10/7/12 10:17:22:973 PDT 000000a4 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: wps_theme [/PortalTheme] [/skins/html/IBM/Control.jsp]: Initialization successful.
      10/7/12 10:17:24:083 PDT 000000a4 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: PA_Login_Portlet_App [/wps/PA_Login_Portlet_App] Login Portlet: Initialization successful.
      10/7/12 10:17:24:348 PDT 000000a4 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: PA_Login_Portlet_App [/wps/PA_Login_Portlet_App] [/WEB-INF/jsp/LoginView.jsp]: Initialization successful.
      10/7/12 10:17:26:176 PDT 000000a3 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: Live_Object_Framework [/wps_semanticTag] semanticTagService: Initialization successful.
      10/7/12 10:17:26:583 PDT 000000a3 WorkSpaceMana A WKSP0500I: Workspace configuration consistency check is disabled.
      10/7/12 10:17:28:176 PDT 000000a3 FfdcProvider W com.ibm.ws.ffdc.impl.FfdcProvider logIncident FFDC1003I: FFDC Incident emitted on C:\IBM\WebSphere\wp_profile\logs\ffdc\WebSphere_Portal_4b954b95_12.10.07_10.17.28.1765472529853692666776.txt com.ibm.websphere.management.configservice.ConfigServiceHelper.createObjectName 124
      10/7/12 10:17:30:614 PDT 000000a3 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: Live_Object_Framework [/wps_semanticTag] serviceEntries: Initialization successful.
      10/7/12 10:17:31:083 PDT 000000a3 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: Live_Object_Framework [/wps_semanticTag] [/ui/resourceLoader1.jsp]: Initialization successful.
      10/7/12 10:17:31:489 PDT 000000a3 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: Live_Object_Framework [/wps_semanticTag] [/ui/templates/default1.jsp]: Initialization successful.
      10/7/12 10:17:31:504 PDT 000000a3 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: Live_Object_Framework [/wps_semanticTag] xSlt: Initialization successful.
      10/7/12 10:17:31:536 PDT 000000a3 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: Live_Object_Framework [/wps_semanticTag] semanticTagC2A: Initialization successful.
      10/7/12 10:17:31:645 PDT 000000a3 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: Live_Object_Framework [/wps_semanticTag] semanticTagPerson: Initialization successful.
      10/7/12 10:17:31:958 PDT 000000a3 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: Live_Object_Framework [/wps_semanticTag] [/ui/templates/person1.jsp]: Initialization successful.
      10/7/12 10:17:31:989 PDT 000000a3 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: Live_Object_Framework [/wps_semanticTag] [/ui/templates/businesscard1.jsp]: Initialization successful.
      10/7/12 10:17:32:004 PDT 000000a3 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: Live_Object_Framework [/wps_semanticTag] semanticTagAwareness: Initialization successful.
      10/7/12 10:17:32:223 PDT 000000a5 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: wps_theme [/PortalTheme] [/themes/html/Portal/styles.jsp]: Initialization successful.
      10/7/12 10:17:33:926 PDT 000000a4 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: wps [/wps] CacheProxyServlet: Initialization successful.
      10/7/12 10:17:34:083 PDT 000000a4 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: wps_theme [/PortalTheme] [/themes/html/Portal/js.jsp]: Initialization successful.
      10/7/12 10:17:42:754 PDT 000000a3 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: wps [/wps] login: Initialization successful.
      10/7/12 10:17:43:458 PDT 000000a3 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: PA_PTransformationApp [/wps/PA_PTransformationApp] PznTransformation_proxyServlet: Initialization successful.
      10/7/12 10:17:43:973 PDT 000000a3 servlet I com.ibm.ws.webcontainer.servlet.ServletWrapper init SRVE0242I: PA_Login_Portlet_App [/wps/PA_Login_Portlet_App] [/WEB-INF/jsp/LoggedInView.jsp]: Initialization successful.
      FFDC mentioned above (10/7/12 10:17:28:176 PDT 000000a3 FfdcProvider W)is:
      10/7/12 10:17:28:176 PDT FFDC Exception:javax.management.AttributeNotFoundException SourceId:com.ibm.websphere.management.configservice.ConfigServiceHelper.createObjectName ProbeId:124 Reporter:java.lang.Class@73f473f4
      javax.management.AttributeNotFoundException: attribute _Websphere_Config_Data_Id not found
      at com.ibm.websphere.management.configservice.ConfigServiceHelper.getAttributeValue(ConfigServiceHelper.java:76)
      at com.ibm.websphere.management.configservice.ConfigServiceHelper.createObjectName(ConfigServiceHelper.java:160)
      at com.ibm.wps.services.url.UrlResourceServiceImpl$4.run(UrlResourceServiceImpl.java:720)
      at com.ibm.ws.security.auth.ContextManagerImpl.runAs(ContextManagerImpl.java:5343)
      at com.ibm.ws.security.auth.ContextManagerImpl.runAsSystem(ContextManagerImpl.java:5431)
      at com.ibm.wps.services.url.UrlResourceServiceImpl.getUrlList(UrlResourceServiceImpl.java:676)
      at com.ibm.wps.semtag.UrlResService.reallyGetConnectionsUrl(UrlResService.java:91)
      at com.ibm.wps.semtag.UrlResService.getConnectionsUrl(UrlResService.java:67)
      at com.ibm._jsp._semanticTagService_5F_js._jspService(_semanticTagService_5F_js.java:165)
      at com.ibm.ws.jsp.runtime.HttpJspBase.service(HttpJspBase.java:99)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
      at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1657)
      at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1597)
      at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:131)
      at com.ibm.wps.semtag.person.HeaderCacheFilter.doFilter(HeaderCacheFilter.java:72)
      at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
      at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
      at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:77)
      at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908)
      at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:934)
      at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:502)
      at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:179)
      at com.ibm.wsspi.webcontainer.servlet.GenericServletWrapper.handleRequest(GenericServletWrapper.java:121)
      at com.ibm.ws.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleRequest(AbstractJSPExtensionServletWrapper.java:259)
      at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3935)
      at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)
      at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:931)
      at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592)
      at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:186)
      at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:452)
      at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:511)
      at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:305)
      at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:83)
      at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
      at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
      at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
      at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
      at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
      at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
      at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
      at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1604)

      Best regards
      Konrad
      • KonradT.
        KonradT.
        18 Posts
        ACCEPTED ANSWER

        Re: Portal 7 no content after any user logon

        ‏2012-10-09T09:01:08Z  in response to KonradT.
        hello
        Anybody have seen similar problem ?
        Im in the middle of the fourth installation,
        and i wish to avoid problem.

        Best regards
        Konrad