Topic
  • 5 replies
  • Latest Post - ‏2012-10-10T20:28:48Z by SystemAdmin
Tanneru
Tanneru
14 Posts

Pinned topic Optim7.2.1 AD import error and launch AD error"no longer exists"

‏2012-10-04T17:56:22Z |
Hi,

We are using Optim7.2.1(LUW),Server on AIX

We are able to access some of our AD's under the same DBALIAS and some of the AD's we are getting :"Acces definition no longer exits"

We verified in the optim dev directory(DB2 databse) the AD objects (PSTOBJ3) are available

When we try to import the AD(text file) we are getting error for some AD's:
Unable to import Archive Requests:
Access Definition: Unexpected response from internal component, RC:6003

Some AD's we are able to launch after the import -if we close and re launch we are getting the same error::"Acces definition no longer exits"
DBALIAS maintenance -done

Thanks,
Tanner
Updated on 2012-10-10T20:28:48Z at 2012-10-10T20:28:48Z by SystemAdmin
  • SystemAdmin
    SystemAdmin
    304 Posts

    Re: Optim7.2.1 AD import error and launch AD error"no longer exists"

    ‏2012-10-05T19:57:55Z  
    Hello Tanner:

    Couple of questions for you:
    1) When was the last time that you used the AD that you are referencing?
    2) What happens if you access the AD locally, instead of connecting to the server? Are there
    any problems?
    3) Did you upgrade the DBALIAS in some manner? Are the DBMS clients on Windows and the AIX set up
    the same, assuming that the Optim server is installed on AIX?
    4) Can you send the PR0TOOL.xxx trace that is produced on Windows and the PR0SVER.xxx traces that
    are produced from Optim when this failure occurs?

    Best regards,
    Kevin
  • Tanneru
    Tanneru
    14 Posts

    Re: Optim7.2.1 AD import error and launch AD error"no longer exists"

    ‏2012-10-09T14:30:17Z  
    Hello Tanner:

    Couple of questions for you:
    1) When was the last time that you used the AD that you are referencing?
    2) What happens if you access the AD locally, instead of connecting to the server? Are there
    any problems?
    3) Did you upgrade the DBALIAS in some manner? Are the DBMS clients on Windows and the AIX set up
    the same, assuming that the Optim server is installed on AIX?
    4) Can you send the PR0TOOL.xxx trace that is produced on Windows and the PR0SVER.xxx traces that
    are produced from Optim when this failure occurs?

    Best regards,
    Kevin
    Hi Kevin,

    Here are my answers:
    1) When was the last time that you used the AD that you are referencing?

    Ans:1 month back

    2) What happens if you access the AD locally, instead of connecting to the server? Are there
    any problems?

    Ans:Not able to launch the AD

    3) Did you upgrade the DBALIAS in some manner? Are the DBMS clients on Windows and the AIX set up
    the same, assuming that the Optim server is installed on AIX?

    *Ans:DBMS client upgraded to Oracle 11g and now downgraded/uninstalled presently we have Oracle 10g
    and apply maintenance done on the DBALIAS*

    4) Can you send the PR0TOOL.xxx trace that is produced on Windows and the PR0SVER.xxx traces that
    are produced from Optim when this failure occurs?
    *Ans:Attached PROTOOL, PROCNFG
    I am not to found "AD no longer exists error in the protool"
    Note:we are able to launch some AD's under the same DBALIAS.*

    Thank you

    Tanner
  • Tanneru
    Tanneru
    14 Posts

    Re: Optim7.2.1 AD import error and launch AD error"no longer exists"

    ‏2012-10-09T14:31:10Z  
    • Tanneru
    • ‏2012-10-09T14:30:17Z
    Hi Kevin,

    Here are my answers:
    1) When was the last time that you used the AD that you are referencing?

    Ans:1 month back

    2) What happens if you access the AD locally, instead of connecting to the server? Are there
    any problems?

    Ans:Not able to launch the AD

    3) Did you upgrade the DBALIAS in some manner? Are the DBMS clients on Windows and the AIX set up
    the same, assuming that the Optim server is installed on AIX?

    *Ans:DBMS client upgraded to Oracle 11g and now downgraded/uninstalled presently we have Oracle 10g
    and apply maintenance done on the DBALIAS*

    4) Can you send the PR0TOOL.xxx trace that is produced on Windows and the PR0SVER.xxx traces that
    are produced from Optim when this failure occurs?
    *Ans:Attached PROTOOL, PROCNFG
    I am not to found "AD no longer exists error in the protool"
    Note:we are able to launch some AD's under the same DBALIAS.*

    Thank you

    Tanner
    Attached prottol

    Thanks,
    Tanner
  • Tanneru
    Tanneru
    14 Posts

    Re: Optim7.2.1 AD import error and launch AD error"no longer exists"

    ‏2012-10-10T19:01:49Z  
    • Tanneru
    • ‏2012-10-09T14:31:10Z
    Attached prottol

    Thanks,
    Tanner
    Hi Kevin,

    we have a back-up of Optim dir -DB -- connected to backu-up DB and exported objects successfully(AD's which are we getting error).

    Apply maintenance done for Optim Dir.
    we are not getting error now.

    Thanks,
    Tanner
  • SystemAdmin
    SystemAdmin
    304 Posts

    Re: Optim7.2.1 AD import error and launch AD error"no longer exists"

    ‏2012-10-10T20:28:48Z  
    Tanner,

    I have to apologize for not answering this one right away. One of my first thoughts after seeing this scenario was to
    completely drop the DBALIAS and rebuild it through the configuration program. It is interesting that the backup
    works just fine..

    Best regards,
    Kevin