Topic
  • 6 replies
  • Latest Post - ‏2013-04-02T17:46:31Z by jbeard24
MrHo
MrHo
3 Posts

Pinned topic How to recover DS4700 's Controller?

‏2012-10-03T02:19:50Z |
Hello everybody!

My company have a Storage DS4700( 2 Controller).
status: DI/Diag of 2 Controller display "LU" and Currently the Hosts can not connect Storage's hard disk. So please kindly help me to investigate this problem. thanks in advance.
Updated on 2013-04-02T17:46:31Z at 2013-04-02T17:46:31Z by jbeard24
  • jcro123
    jcro123
    13 Posts

    Re: How to recover DS4700 's Controller?

    ‏2012-10-03T07:51:05Z  
    Hello,

    Connect you on serial port

    login : shellUsr
    password : wy3oo&w4

    bcmNvsramSync_SOD
    reboot controller
  • MrHo
    MrHo
    3 Posts

    Re: How to recover DS4700 's Controller?

    ‏2012-10-12T07:19:28Z  
    • jcro123
    • ‏2012-10-03T07:51:05Z
    Hello,

    Connect you on serial port

    login : shellUsr
    password : wy3oo&w4

    bcmNvsramSync_SOD
    reboot controller
    Dear jcro123

    thank you so much for your reply.
    I have just had the console and login in the controller successful but i dont known what mode configure I can type bcmNvsramSync_SOD
    ? Please help me. thanks
  • MrHo
    MrHo
    3 Posts

    Re: How to recover DS4700 's Controller?

    ‏2012-10-15T05:32:25Z  
    • MrHo
    • ‏2012-10-12T07:19:28Z
    Dear jcro123

    thank you so much for your reply.
    I have just had the console and login in the controller successful but i dont known what mode configure I can type bcmNvsramSync_SOD
    ? Please help me. thanks
    hello,

    I typed bcmNvsramSync_SOD and then reboot Controller but Controller still lockdown. pls see the attached file.
    please help me with other solution. thanks
  • SystemAdmin
    SystemAdmin
    4779 Posts

    Re: How to recover DS4700 's Controller?

    ‏2012-11-28T16:32:42Z  
    • MrHo
    • ‏2012-10-15T05:32:25Z
    hello,

    I typed bcmNvsramSync_SOD and then reboot Controller but Controller still lockdown. pls see the attached file.
    please help me with other solution. thanks
    Hi,

    Try this command on failed contorller: lemClearLockdown
  • SystemAdmin
    SystemAdmin
    4779 Posts

    Re: How to recover DS4700 's Controller?

    ‏2013-03-20T15:42:06Z  
    • MrHo
    • ‏2012-10-15T05:32:25Z
    hello,

    I typed bcmNvsramSync_SOD and then reboot Controller but Controller still lockdown. pls see the attached file.
    please help me with other solution. thanks
    I have a DS4700 and when trying to access the serial port after setting baud rate it ask for S to get to service interface but I don't know the password......any help
  • jbeard24
    jbeard24
    3 Posts

    Re: How to recover DS4700 's Controller?

    ‏2013-04-02T17:46:31Z  
    I have a DS4700 and when trying to access the serial port after setting baud rate it ask for S to get to service interface but I don't know the password......any help
    When you see "Press Space Bar Within 5 Seconds To Set Baudrate, or Press ESC To Exit To Shell", press ESC. Don't press "S" for service.