Topic
3 replies Latest Post - ‏2012-10-04T09:17:29Z by seb_
crusin
crusin
4 Posts
ACCEPTED ANSWER

Pinned topic IBM SAN256 FIBRE SWITCH. CTP UNKNOWN

‏2012-10-02T18:31:32Z |
Both the Original and New CTP are unknown. It passes BIST however never becomes available.
They go into CTP syncing, standalone mode or starting, but nevery fully become available.
I can submit some logs if necessary. Here is some info on the CTP cards ; however I don't think the problem is the CTP cards , the backplane looks good also.
Old card - 470-E00550-201C 002-E20950-100A S/N 7905A202 Card dated 2006
New card – 470-E000518-215 002-E02866-413 S/N 76190303 Card Dated 2004
IBM 2027-256 San Fibre Channel switch.
Using /sanera/lib/modules/default/kernel/drivers/misc/spifmsg.o
Module spifmsg loaded, with warnings
scm_version_check: Did not receive reply from active
scm_server: servbus_send:failed to send to slot=241 opcode=44bs=0 bts=500: Conne
ction timed out
scm_version_check: Servicebus send failed
Updated on 2012-10-04T09:17:29Z at 2012-10-04T09:17:29Z by seb_
  • Novikov_Alexander
    Novikov_Alexander
    1404 Posts
    ACCEPTED ANSWER

    Re: IBM SAN256 FIBRE SWITCH. CTP UNKNOWN

    ‏2012-10-03T09:41:40Z  in response to crusin
    Dear Keary,

    could you provide output of command supportshow (attach it as text file, please).

    Regards,
    Alexander Novikov
    Russia, Moscow
    • crusin
      crusin
      4 Posts
      ACCEPTED ANSWER

      Re: IBM SAN256 FIBRE SWITCH. CTP UNKNOWN

      ‏2012-10-03T19:34:46Z  in response to Novikov_Alexander
      I am providing a zip file with the following info.
      EVENTLOG; HARDWARE LOG; LINLOG;PRODUCTINFO.
      I do not have the file you requested perhaps this will suffise.

      Attachments

  • seb_
    seb_
    25 Posts
    ACCEPTED ANSWER

    Re: IBM SAN256 FIBRE SWITCH. CTP UNKNOWN

    ‏2012-10-04T09:17:29Z  in response to crusin
    It's an IBM-branded i10k from formerly McDATA, so you cannot gather a supportsave. But this is clearly a problem you should address using the normal support process. Please open a case for the machine. I doubt that this forum is intended to be a parallel track for defect cases.