Topic
2 replies Latest Post - ‏2012-10-04T17:46:04Z by PatCole
PatCole
PatCole
29 Posts
ACCEPTED ANSWER

Pinned topic Asset report "Product by System"

‏2012-09-28T14:15:26Z |
When we run the Asset report "Product by System" using Metric:Jobname Count and dates of earliest to latest, we are only seeing usage data in the drill-down reports for the month of August (when we initially imported the IQ data).

From the Product by System screen, we drill down into the next screen : Product Use Trend. Then drill down into the jobname count and we see the usage events are for dates in August which is when we scanned and imported the IQ data.

We have been importing usage data since August and have the entire month of September loaded. When we run other reports, such as the Product Audit Trail, we see the September usage data.

We are running TADz 7.5

This appears to be a problem. Please advise and I will open a PMR.

Thanks.

Pat Cole
Updated on 2012-10-04T17:46:04Z at 2012-10-04T17:46:04Z by PatCole
  • SystemAdmin
    SystemAdmin
    47 Posts
    ACCEPTED ANSWER

    Re: Asset report "Product by System"

    ‏2012-10-01T22:18:28Z  in response to PatCole
    Hi Pat,

    I've just run the same report on some of my test data and if I drill down I see all the months that usage was imported. Maybe the product you are looking at does not have usage for September. Can you confirm this please.

    Jim K.
  • PatCole
    PatCole
    29 Posts
    ACCEPTED ANSWER

    Re: Asset report "Product by System"

    ‏2012-10-04T17:46:04Z  in response to PatCole
    Jim, I cannot recreate the problem now. It must have been "user error".

    Thanks.