Topic
  • 7 replies
  • Latest Post - ‏2012-11-16T17:41:20Z by SystemAdmin
dbhambri
dbhambri
2 Posts

Pinned topic BESComputer remover not working with current database version i.e. 3.96

‏2012-09-25T15:26:42Z |
Hi,

We recently started facing issue with BES computer remover tool after upgrading our BES server to version 8.2.1312
Below is the error we see in BESComputerRemover.txt log file :

ERROR: Database version incorrect. Expected versions 1.56, 1.58, 1.96, 1.97, 1.98, 1.99, 2.15, 2.16, 2.17, 2.18, 2.20, 2.21, 2.22, 2.23, 3.76, 3.77, 3.83, 3.85, 3.89 or 3.92 but the current database is Enterprise 3.96

Please let us know if there is any compatible version available and can be used.
Thanks
Dalip
  • dbhambri
    dbhambri
    2 Posts

    Re: BESComputer remover not working with current database version i.e. 3.96

    ‏2012-09-26T13:07:26Z  
    Hello IBM Tivoli team,
    Would anyone please let me know if there is any new BESremover tool available with latest DB version ?
  • SystemAdmin
    SystemAdmin
    2038 Posts

    Re: BESComputer remover not working with current database version i.e. 3.96

    ‏2012-09-27T16:33:43Z  
    Submitted request to Dev (# 52620) for change the computer remover tool.

    The tool is currently at version 3.0.1.123 and hosted for download here:
    https://www.ibm.com/developerworks/mydeveloperworks/wikis/home?lang=en#/wiki/Tivoli%20Endpoint%20Manager/page/TEM%20Computer%20Remover

    The new version will be posted here once change have been made.
  • SystemAdmin
    SystemAdmin
    2038 Posts

    Re: BESComputer remover not working with current database version i.e. 3.96

    ‏2012-09-27T17:34:42Z  
    Submitted request to Dev (# 52620) for change the computer remover tool.

    The tool is currently at version 3.0.1.123 and hosted for download here:
    https://www.ibm.com/developerworks/mydeveloperworks/wikis/home?lang=en#/wiki/Tivoli%20Endpoint%20Manager/page/TEM%20Computer%20Remover

    The new version will be posted here once change have been made.
    Tested version 3.0.1.123 of the BESComputerRemover.exe tool and it works as expected against my database version 3.96. This doesn't look lik a bug.
  • SystemAdmin
    SystemAdmin
    2038 Posts

    Re: BESComputer remover not working with current database version i.e. 3.96

    ‏2012-09-27T17:40:04Z  
    Tested version 3.0.1.123 of the BESComputerRemover.exe tool and it works as expected against my database version 3.96. This doesn't look lik a bug.
    Ensure you are executing the most current version.
  • SystemAdmin
    SystemAdmin
    2038 Posts

    Re: BESComputer remover not working with current database version i.e. 3.96

    ‏2012-10-03T14:45:04Z  
    Ensure you are executing the most current version.
    We have the same problem. For some reason the plugin service tools fixlets aren't updated with the releases of the TEM Server / Database. I just manually copied the newest BESComputerRemover-3.0.1.123.exe from the link https://www.ibm.com/developerworks/mydeveloperworks/wikis/home?lang=en#/wiki/Tivoli%20Endpoint%20Manager/page/TEM%20Utilities and manually placed in the the BESServer\Applications\BESComputerRemover folder.

    Can this be brought to the attention of QA so that when the Server / Database components are updated, the related plugin service tools are also updated or at least QA checked.
  • SystemAdmin
    SystemAdmin
    2038 Posts

    Re: BESComputer remover not working with current database version i.e. 3.96

    ‏2012-10-03T14:47:00Z  
    We have the same problem. For some reason the plugin service tools fixlets aren't updated with the releases of the TEM Server / Database. I just manually copied the newest BESComputerRemover-3.0.1.123.exe from the link https://www.ibm.com/developerworks/mydeveloperworks/wikis/home?lang=en#/wiki/Tivoli%20Endpoint%20Manager/page/TEM%20Utilities and manually placed in the the BESServer\Applications\BESComputerRemover folder.

    Can this be brought to the attention of QA so that when the Server / Database components are updated, the related plugin service tools are also updated or at least QA checked.
    BTW, the BESAuditTrailCleaner.exe plugin is also out of date and the fixlets have not been updated. Lovely.
  • SystemAdmin
    SystemAdmin
    2038 Posts

    Re: BESComputer remover not working with current database version i.e. 3.96

    ‏2012-11-16T17:41:20Z  
    Hi ,

    i am facing the same issue while clearing the computer list in registration list . The two TEM servers in DSA mode have exceeded in registration list size to 70 MB and 100 MB. I think I am facing performance issues due to this. Please suggest is there a new version of cleaner available ?