Topic
  • 7 replies
  • Latest Post - ‏2012-11-19T17:43:53Z by RubenB.
RubenB.
RubenB.
5 Posts

Pinned topic How do I add BigFix Labs to my deployment?

‏2012-09-14T01:40:56Z |
Good day,

Can someone guide me in the right direction please?

Greatly appreciated.

Ruben
  • RubenB.
    RubenB.
    5 Posts

    Re: How do I add BigFix Labs to my deployment?

    ‏2012-09-27T02:08:51Z  
    Can anyone help me with this request or do I need to contact support to add it?

    Thanks.
  • SystemAdmin
    SystemAdmin
    104 Posts

    Re: How do I add BigFix Labs to my deployment?

    ‏2012-09-27T04:02:06Z  
    • RubenB.
    • ‏2012-09-27T02:08:51Z
    Can anyone help me with this request or do I need to contact support to add it?

    Thanks.
    Have you read this thread ... http://www.ibm.com/developerworks/forums/thread.jspa?threadID=411249&tstart=0?

    Some users have experienced trouble adding the Labs Domain to their installation.
  • Zakkus
    Zakkus
    23 Posts

    Re: How do I add BigFix Labs to my deployment?

    ‏2012-10-17T21:23:59Z  
    • RubenB.
    • ‏2012-09-27T02:08:51Z
    Can anyone help me with this request or do I need to contact support to add it?

    Thanks.
    In most cases, it should be as easy as going into your "License Overview" dashboard in the BigFix Management domain, and going to the BigFix Labs section at the bottom to enable the site.

    However, certain users with legacy licenses wont see the labs section (since their license doesn't know about it), in which case you can contact me with your deployment serial number and we can update your license.

    -Zak
  • RubenB.
    RubenB.
    5 Posts

    Re: How do I add BigFix Labs to my deployment?

    ‏2012-10-22T19:17:07Z  
    • Zakkus
    • ‏2012-10-17T21:23:59Z
    In most cases, it should be as easy as going into your "License Overview" dashboard in the BigFix Management domain, and going to the BigFix Labs section at the bottom to enable the site.

    However, certain users with legacy licenses wont see the labs section (since their license doesn't know about it), in which case you can contact me with your deployment serial number and we can update your license.

    -Zak
    Hi Zak,

    I must have one of those legacy licenses. What's the best way to contact you?

    Thanks.

    Ruben
  • Zakkus
    Zakkus
    23 Posts

    Re: How do I add BigFix Labs to my deployment?

    ‏2012-10-25T20:35:37Z  
    • RubenB.
    • ‏2012-10-22T19:17:07Z
    Hi Zak,

    I must have one of those legacy licenses. What's the best way to contact you?

    Thanks.

    Ruben
    Hmm, I had thought you could send me a message through my forum id, but i cant seem to find it.

    You can shoot me an email at:
    zkus AT us.ibm.com

    (replace the " AT " with @, naturally)

    -Zak
  • RubenB.
    RubenB.
    5 Posts

    Re: How do I add BigFix Labs to my deployment?

    ‏2012-11-06T18:07:28Z  
    • Zakkus
    • ‏2012-10-25T20:35:37Z
    Hmm, I had thought you could send me a message through my forum id, but i cant seem to find it.

    You can shoot me an email at:
    zkus AT us.ibm.com

    (replace the " AT " with @, naturally)

    -Zak
    Zak,

    I sent you the email as you requested.

    Thanks.

    Ruben
  • RubenB.
    RubenB.
    5 Posts

    Re: How do I add BigFix Labs to my deployment?

    ‏2012-11-19T17:43:53Z  
    Thanks Zak.