Topic
  • 5 replies
  • Latest Post - ‏2015-03-03T21:46:49Z by swkim90049
SystemAdmin
SystemAdmin
5842 Posts

Pinned topic Set the Reported by field to the logged in user

‏2012-09-05T12:22:44Z |
On the Self Service Request application, when I create a new Service Request, the reported by field is automatically filled by the logged-in user.
How I can apply this functionality to the SR application?
Updated on 2012-09-06T10:44:18Z at 2012-09-06T10:44:18Z by SystemAdmin
  • tanweer
    tanweer
    28 Posts

    Re: Set the Reported by field to the logged in user

    ‏2012-09-06T10:06:07Z  
    use default value control on application designer. i am attaching the solution in screen shot.

    Regards
    Tanweer
  • SystemAdmin
    SystemAdmin
    5842 Posts

    Re: Set the Reported by field to the logged in user

    ‏2012-09-06T10:44:18Z  
    • tanweer
    • ‏2012-09-06T10:06:07Z
    use default value control on application designer. i am attaching the solution in screen shot.

    Regards
    Tanweer
    Thanks Tanweer for the reply,

    Now it works
  • swkim90049
    swkim90049
    291 Posts

    Re: Set the Reported by field to the logged in user

    ‏2013-10-22T21:04:51Z  

    I read that this is out of the box functionality... you just need to reference the class

     

    http://maximotimes.com/forum/tutorial-requests/autopopulate-reported-by-field-in-service-request-app/

    pmorrow8 said:

    workorder.reportedby has the Class psdi.app.workorder.FldWOReportedBy

    for sr.reportedby use the Class psdi.app.ticket.FldTkReportedBy

    This is based on IBM Maximo Asset Management 7.5.0.2 - but I seem to recall something similar way back in Maximo 6.

     

    Add the class to the SR object for the reportedby field and config and it should work.  NO CODING necessary - OOTB functionality

  • TomKennedy
    TomKennedy
    93 Posts

    Re: Set the Reported by field to the logged in user

    ‏2015-03-03T12:52:49Z  

    I read that this is out of the box functionality... you just need to reference the class

     

    http://maximotimes.com/forum/tutorial-requests/autopopulate-reported-by-field-in-service-request-app/

    pmorrow8 said:

    workorder.reportedby has the Class psdi.app.workorder.FldWOReportedBy

    for sr.reportedby use the Class psdi.app.ticket.FldTkReportedBy

    This is based on IBM Maximo Asset Management 7.5.0.2 - but I seem to recall something similar way back in Maximo 6.

     

    Add the class to the SR object for the reportedby field and config and it should work.  NO CODING necessary - OOTB functionality

    Can you explain where I would add that class?

  • swkim90049
    swkim90049
    291 Posts

    Re: Set the Reported by field to the logged in user

    ‏2015-03-03T21:46:49Z  

    Can you explain where I would add that class?

    Go To > System Configuration > Platform Configuration > Database Configuration

     

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