Topic
4 replies Latest Post - ‏2013-03-22T13:29:04Z by SystemAdmin
EricPouliot
EricPouliot
2 Posts
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Pinned topic DS4300/EXP810 Intermix premium feature

‏2012-09-04T19:09:40Z |
Hi, we have a DS4300 (base with dual controler) with 3 EXP810 enclosure with FC drives.
Now I want to add 4 new SATA drives.

We have the Intermix premium feature already installed (Mixed Drive Types: Enabled).
The firmware of the controler is 6.60.34.00, the EXP810 are at 98G0.

I have the IBM Storage Manager 9.60.G5.23, the enclosure that I want to add the drives has 12 FC and I want to add 4 SATA.

When I put it in the enclose, the lights come on, but I do not see them on the storage manager!
I see "Show FC" and "Show SATA", but the slots with the SATA drives are blank (I've attached a print screen).

The FC drives are the model 40K6823 (146G) and the SATA drivers are model 39M4557 (500G).

Is there something i'm missing? I thought the problem was the firmware, but this summer we updated everything to the latest version, but I still cannot see them!

Can someone help me?
thank you,
Eric.
Updated on 2013-03-22T13:29:04Z at 2013-03-22T13:29:04Z by SystemAdmin
  • Novikov_Alexander
    Novikov_Alexander
    1392 Posts
    ACCEPTED ANSWER

    Re: DS4300/EXP810 Intermix premium feature

    ‏2012-09-09T06:47:05Z  in response to EricPouliot
    Dear Eric,

    could you provide DS Support Data of your DS4300.

    Regards,
    Alexander Novikov
    Russia, Moscow
    • EricPouliot
      EricPouliot
      2 Posts
      ACCEPTED ANSWER

      Re: DS4300/EXP810 Intermix premium feature

      ‏2012-09-11T13:14:54Z  in response to Novikov_Alexander
      Hi! I'm not sure what you mean by "DS Support Data of your DS4300" ?
      • tbastia
        tbastia
        20 Posts
        ACCEPTED ANSWER

        Re: DS4300/EXP810 Intermix premium feature

        ‏2012-09-12T00:49:36Z  in response to EricPouliot
        You need disk firmware Version 1.72 - 01/28/11 and you might want to upgrade to 1.78 since you have to stop all host i/o. and the latest firmware 06.60.34.00.
        DS support Data is collected by selecting
        Advanced _> troubleshooting > support data -> collect
  • SystemAdmin
    SystemAdmin
    4779 Posts
    ACCEPTED ANSWER

    Re: DS4300/EXP810 Intermix premium feature

    ‏2013-03-22T13:29:04Z  in response to EricPouliot
    Hello, I don't think that the intermix (SATA and FC sharing the same enclosure) is supported on DS4300, even if you have the feature activated.

    http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?infotype=dd&subtype=sm&appname=ShopIBM&htmlfid=897/ENUS1722-60U

    "Attached EXP810s are supported with SATA disk drives only or FC disk drives only within each EXP810 enclosure. Intermix of FC and SATA disk drives within an EXP810 enclosure is not supported at this time."