Topic
  • 4 replies
  • Latest Post - ‏2014-12-17T00:34:22Z by SASHULL
cajus
cajus
6 Posts

Pinned topic MS Lync and SCCD

‏2012-08-27T11:31:07Z |
Is Microsoft Lync (former Microsoft Office Communicator) supported as Instant Messaging client for SmartCloud Control Desk ?
Updated on 2012-09-04T20:50:29Z at 2012-09-04T20:50:29Z by SASHULL
  • SASHULL
    SASHULL
    364 Posts

    Re: MS Lync and SCCD

    ‏2012-09-04T20:50:29Z  
    We will be testing this out soon to give you an accurate answer, but Office Communicator is supported according to the below so I'm assuming Lync is included. Like I said, I will let you know for sure when we attempt this integration.

    Chat Capability Enable service desk agents to communicate through Lotus Sametime, MS Office Communicator, Google Talk, Jabber for efficient and quicker request fulfillment
  • c0mx
    c0mx
    1 Post

    Re: MS Lync and SCCD

    ‏2013-04-18T21:27:50Z  

    /bump

    what's the verdict on Lync integration?

    thankx !

  • psev
    psev
    2 Posts

    Re: MS Lync and SCCD

    ‏2014-12-15T12:41:50Z  

    Any info?

  • SASHULL
    SASHULL
    364 Posts

    Re: MS Lync and SCCD

    ‏2014-12-17T00:34:22Z  
    • psev
    • ‏2014-12-15T12:41:50Z

    Any info?

    We decided not to go this route so I don't have any insight unfortunately. I can say that even the latest 753 release doesn't list support for Lync so I would assume that it doesn't work.