Customer want to take immediate action when some event occurs. For example, issue a "wipe" when jail-brake iOS device detected.
Please kindly give me some guidance on how to do it:
1. within BES server
2. I can get a jail-brake device list from webreport. In that case, how can I send an "execute 'wipe' on devicename" to the BES server from outside
It's urgent. Many thanks!
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1 reply Latest Post - 2012-08-20T18:28:58Z by BenKus
Pinned topic A simple way to issue simple command
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Updated on 2012-08-20T18:28:58Z at 2012-08-20T18:28:58Z by BenKus
BenKus 27000468FT164 PostsACCEPTED ANSWER
Re: A simple way to issue simple command2012-08-20T18:28:58Z in response to HongkangChenHi,
There is a "Jailbreak detected" Fixlet in our MDM Fixlet site. It gives you 3 options:
1. Notify the user that they are not compliant.
2. Deprovision the user (selective wipe) to remove all the corporate data/corporate access that you installed through MDM.
3. Wipe the device to restore it to factory settings.
You can set any of these as a policy (same as any other action in a Fixlet).
You can see the jailbroken devices in web reports (easiest way would just be to look at a report for the jailbreak Fixlet). You will need to use the console (or the self-service portal) to send the wipe command manually or to set up the automatic policy.