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  • 3 replies
  • Latest Post - ‏2013-01-29T20:55:32Z by RickyHolcomb
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Pinned topic IBM Support Assistant Data Collector Feedback

‏2012-08-01T15:32:18Z |
I just tried running the ISA Data Collector. Two nits presented themselves (within WebSphere Application Server)...

o The formatting in IE 9 is not ideal. There are several panels where the "Submit" selection is right on top of the list of items to select from.

o Under the Runtime selection for WAS, JPA stands for Java Persistence API (not Java Persistence Architecture).

Thanks,
Kevin
Updated on 2013-01-29T20:55:32Z at 2013-01-29T20:55:32Z by RickyHolcomb
  • RickyHolcomb
    RickyHolcomb
    305 Posts

    Re: IBM Support Assistant Data Collector Feedback

    ‏2012-08-06T18:29:46Z  
    Hello Kevin,

    Sorry for the delay in getting back to you. First of all thank you very much for the feedback! We have opened defects to address both of the issue you have mentioned in this post.

    Thanks and best regards,
    Ricky Holcomb
  • SystemAdmin
    SystemAdmin
    642 Posts

    Re: IBM Support Assistant Data Collector Feedback

    ‏2012-08-10T15:04:47Z  
    I have updated JPA collector with the correct collector Name -
    Available at http://public.dhe.ibm.com/software/isa/isadc/2.0/isacoreweb/2.0.1/isadc/lang/en/index.html?taxonomy=ApplicationServer
  • RickyHolcomb
    RickyHolcomb
    305 Posts

    Re: IBM Support Assistant Data Collector Feedback

    ‏2013-01-29T20:55:32Z  
    Hello Kevin,

    It was discovered that the issue you had with the formatting in IE 9 not being ideal, where several panels where the "Submit" selection is right on top of the list of items to select from",
    This was due to IE compatibility mode being in IE7 mode. ISA Data Collector requires IE8 or IE9 and is not supported in IE7 mode.

    To change modes:
    1). Open IE9
    2). Press F12
    3). Change Document type to: "Document Mode IE8 standard" or "Document Mode IE9 standard"
    This defect has since been canceled.

    Thanks,
    Ricky Holcomb