Topic
4 replies Latest Post - ‏2012-11-06T18:56:40Z by SystemAdmin
edleno
edleno
3 Posts
ACCEPTED ANSWER

Pinned topic Invalid password for RTC to zserveros for user EM4Z13

‏2012-07-27T17:11:28Z |
Attempting to connect to EMSandbox RTC repository for the RTC/RDZ trial. The password for user EM4Z13 is either out of sync, or has an old value stored in the VM image. Can't log into zserveros RTC using RDZ and do the sandbox trial.

Ed
  • queequeg
    queequeg
    250 Posts
    ACCEPTED ANSWER

    Re: Invalid password for RTC to zserveros for user EM4Z13

    ‏2012-08-01T18:51:30Z  in response to edleno
    Hello Ed,
    I am sending a request for review by the support team.
    I will get back as quickly as I can with an answer.
    Thanks
    Steve Luyendyk -- Online trials butcher, baker and connection-maker
    • SystemAdmin
      SystemAdmin
      329 Posts
      ACCEPTED ANSWER

      Re: Invalid password for RTC to zserveros for user EM4Z13

      ‏2012-11-06T18:36:20Z  in response to queequeg
      Hi i am having the same problem with the same user, can you please help me?

      regards,
      • SystemAdmin
        SystemAdmin
        329 Posts
        ACCEPTED ANSWER

        Re: Invalid password for RTC to zserveros for user EM4Z13

        ‏2012-11-06T18:41:04Z  in response to SystemAdmin
        Hi,

        I will forward this request to the support team. Thanks for letting me know.

        Robin Langford
        dW evaluation software
        • SystemAdmin
          SystemAdmin
          329 Posts
          ACCEPTED ANSWER

          Re: Invalid password for RTC to zserveros for user EM4Z13

          ‏2012-11-06T18:56:40Z  in response to SystemAdmin
          Hi,

          All accounts have been reset. Please retry.

          Thanks,
          Robin Langford