Topic
  • 2 replies
  • Latest Post - ‏2012-07-25T08:38:10Z by G5VP_Forest_Liu
G5VP_Forest_Liu
G5VP_Forest_Liu
5 Posts

Pinned topic Please advise us what can we do under such circumstances

‏2012-07-18T08:23:13Z |
My team want to monitor our customer applciations via ITCAM,we never used ITCAM before.

I find some threads in JVM when we analysis javacore.

1.ITCAM BackgroundLoggerInitializer
2.ITCAM Toolkit AsynchrounousTriggerWaiter
3.ITCAM Toolkit BackgroundRequestProcessor
4.ITCAM WeakReferenceMonitor background thread

we cann't connect those servers directly, can we make a conclusion that ITCAM for Application Diagnostics had already been installed on the server ?

if so, how can we connect the server with TEP(installed on my laptop)

you advice will be appreciated,and thank you in advance.
Updated on 2012-07-25T08:38:10Z at 2012-07-25T08:38:10Z by G5VP_Forest_Liu
  • devil786
    devil786
    95 Posts

    Re: Please advise us what can we do under such circumstances

    ‏2012-07-18T09:48:21Z  
    Hi,
    have you install ITCAM datacollectors on those servers on which customer applications are running, also TEMA(ITM Agent) and data collector are now included in a single setup for ITCAM for Application Diagnostics, also FYI you can directly switch between ITCAM for AD webconsole to ITM TEPS without providing username and password each time.

    with regards,
  • G5VP_Forest_Liu
    G5VP_Forest_Liu
    5 Posts

    Re: Please advise us what can we do under such circumstances

    ‏2012-07-25T08:38:10Z  
    • devil786
    • ‏2012-07-18T09:48:21Z
    Hi,
    have you install ITCAM datacollectors on those servers on which customer applications are running, also TEMA(ITM Agent) and data collector are now included in a single setup for ITCAM for Application Diagnostics, also FYI you can directly switch between ITCAM for AD webconsole to ITM TEPS without providing username and password each time.

    with regards,
    Thank you for your reply,anyway,they had stopped ITCAM services on the server, we cann't go ahead...
    Thanks again.