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13 replies Latest Post - ‏2012-06-28T14:44:25Z by RDzJohn
farzi@developerowrks
2 Posts
ACCEPTED ANSWER

Pinned topic cannot login after copying data to RDz UT

‏2012-06-26T19:32:29Z |
Hello,

I am asking this question on behalf of my customer who has installed RDz UT (zPDT) and RDz 8.0.3. The customer was able to log in to the RDZ UT from the green screen in the past. However, the z/OS team and their application team data copied some data over to the RDz UT to build the unit test environment and when the copied job failed (due to volume the data was copied to was full), they no longer could login from the green screen. Is there any way this can be resolved?
Updated on 2012-06-28T14:44:25Z at 2012-06-28T14:44:25Z by RDzJohn
  • RDzJohn
    RDzJohn
    268 Posts
    ACCEPTED ANSWER

    Re: cannot login after copying data to RDz UT

    ‏2012-06-26T19:36:28Z  in response to farzi@developerowrks
    Does the logon panel get displayed? Is the logon command processed? Is it a password problem? Please provide more details.

    RDzJohn
    • farzi@developerowrks
      2 Posts
      ACCEPTED ANSWER

      Re: cannot login after copying data to RDz UT

      ‏2012-06-26T19:42:32Z  in response to RDzJohn
      Yes the login panel does get displayed and when the user provides the user id and password, he gets the following error:

      IKT00241I LOGON FAILED. No USER APPLID AVAILABLE.

      Sorry cannot add the snapshots here but the error is what I provided.

      Thanks, Farzi.
  • RDzJohn
    RDzJohn
    268 Posts
    ACCEPTED ANSWER

    Re: cannot login after copying data to RDz UT

    ‏2012-06-26T19:36:49Z  in response to farzi@developerowrks
    Does the logon panel get displayed? Is the logon command processed? Is it a password problem? Please provide more details.

    RDzJohn
    • RDzJohn
      RDzJohn
      268 Posts
      ACCEPTED ANSWER

      Re: cannot login after copying data to RDz UT

      ‏2012-06-26T19:47:10Z  in response to RDzJohn
      Double check the logon procedure you specify on the Login panel. There can be a variety of reasons why this error occurs, but the bottom line is TSO can't find the Logon PROC that you specified at Login time.

      RDzJohn
      • QY4W_Ken_Goodwin
        QY4W_Ken_Goodwin
        5 Posts
        ACCEPTED ANSWER

        Re: cannot login after copying data to RDz UT

        ‏2012-06-27T08:30:41Z  in response to RDzJohn
        Login command is...

        L IBMUSER

        After pressing Enter the error message in earlier post is displayed
        • QY4W_Ken_Goodwin
          QY4W_Ken_Goodwin
          5 Posts
          ACCEPTED ANSWER

          Re: cannot login after copying data to RDz UT

          ‏2012-06-27T10:58:25Z  in response to QY4W_Ken_Goodwin
          Sorry, logon cammand is...

          LOGON IBMUSER
          • RDzJohn
            RDzJohn
            268 Posts
            ACCEPTED ANSWER

            Re: cannot login after copying data to RDz UT

            ‏2012-06-27T11:36:58Z  in response to QY4W_Ken_Goodwin
            Looks like you have a VTAM configuration problem. Check your VTAM configuration dataset and volume to make sure they didn't get deleted and/or corrupted.

            RDzJohn
            • QY4W_Ken_Goodwin
              QY4W_Ken_Goodwin
              5 Posts
              ACCEPTED ANSWER

              Re: cannot login after copying data to RDz UT

              ‏2012-06-27T11:46:38Z  in response to RDzJohn
              Hi RDzJohn,

              Thanks for the suggestion. Unfortunately we cannot logon to check
              • RDzJohn
                RDzJohn
                268 Posts
                ACCEPTED ANSWER

                Re: cannot login after copying data to RDz UT

                ‏2012-06-27T11:53:20Z  in response to QY4W_Ken_Goodwin
                You will have to use another system to look at your problem system configuration. RDz-UT ships a stand alone system on volume SARES1. You could ipl this system, or you could create another system from the original RDz-UT volumes (SBRES1, SBRES2, SBSYS1, SBUSS1,) and ipl that one to check out your current system.

                RDzJohn
                • QY4W_Ken_Goodwin
                  QY4W_Ken_Goodwin
                  5 Posts
                  ACCEPTED ANSWER

                  Re: cannot login after copying data to RDz UT

                  ‏2012-06-27T12:05:15Z  in response to RDzJohn
                  How do we ipl the system on volume SARES1

                  Is this described in the redbooks?
                  • RDzJohn
                    RDzJohn
                    268 Posts
                    ACCEPTED ANSWER

                    Re: cannot login after copying data to RDz UT

                    ‏2012-06-27T14:10:38Z  in response to QY4W_Ken_Goodwin
                    Mount it on any of the 3390 addresses. For example, address A90. IPL A90 PARM 0A90SA and it should start up. TSO is there. TCP/IP is not there.

                    RDzJohn
                    • QY4W_Ken_Goodwin
                      QY4W_Ken_Goodwin
                      5 Posts
                      ACCEPTED ANSWER

                      Re: cannot login after copying data to RDz UT

                      ‏2012-06-28T14:27:48Z  in response to RDzJohn
                      To try to resolve our RDzUT logon problem we tried the following...

                      $ awsstop
                      reboot linux
                      $ awsstart devmap
                      Start master console
                      $IPL 0A80 parm 0A8202

                      z/os starts, console is active but we cannot connect 3270 teminal to port 23 even though TN3270 is listening on port 23

                      Any ideas?
                      • RDzJohn
                        RDzJohn
                        268 Posts
                        ACCEPTED ANSWER

                        Re: cannot login after copying data to RDz UT

                        ‏2012-06-28T14:44:25Z  in response to QY4W_Ken_Goodwin
                        Its impossible to determine where your problem is without examining system logs, configuration datasets, etc... If you can't logon on to this system, you are going to have to ipl another system to look at it.

                        RDzJohn