We have multiple Capture Professional 5.2 servers. We scan multiple documents, import them -> perform Doc Processing -> perform event activator -> run assembly -> and then commit them. For some reason, just one of our boxes is getting this error when importing all .tif files. I ran the program on a different server and encountered no issues. Has anyone ever seen this issue before?
Also, I have tried bypassing the program and manually importing a .tif. As soon as I try and run Doc Processing, I get this error. It seems that Capture wont recognize this file type for some reason.
Thanks for your help!