I am facing a very peculiar issue. I am not able to open or download PDF and excel. I tried from tipadmin also but with no success. I am using TIP v2.1 and TCR v2.1.0.
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8 replies Latest Post - 2012-11-22T06:39:32Z by SystemAdmin
Pinned topic PDF and Excel not working
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Updated on 2012-11-22T06:39:32Z at 2012-11-22T06:39:32Z by SystemAdmin
Re: PDF and Excel not working2012-06-15T19:39:45Z in response to wakeupsidHi, Beyond the obvious suggestion, which I'm sure you looked at: Browser setting that block the non-html files (pdf/excel)
I don't have any other suggestions. I think a PMR will be required.
wakeupsid 270003W0WD2 PostsACCEPTED ANSWER
Re: PDF and Excel not working2012-06-20T13:35:53Z in response to SystemAdminYes we have done that. There is some error with the cryptographic information. I have to reset it using the cog config.The thing is I am using AIX 6.1 platform and whenever i run ./cogconfig.sh it throughs a java error and that display is not even when other applications are able to display properly. Is this a known issue?
Re: PDF and Excel not working2012-06-21T14:28:10Z in response to wakeupsidHi,
On the java error with cogconfig.sh, there should be a wrapper script in the same directory that sets the correct java: tcr_cogconfig.sh
That will hopefully get you past that error.
choji 270005JXGK2 PostsACCEPTED ANSWER
Re: PDF and Excel not working2012-08-09T14:24:35Z in response to SystemAdminHi,
Did anyone find a solution to this issue? I am actually having the same problem: I am able to generate HTML reports but whem I try to generate it in PDF format it doesn't work. I think this may be related to a specific package, once I can create PDF reports from all others packages.
Any suggestion is appreciated.
Venkat_GulfSoft 1100005CYS24 PostsACCEPTED ANSWER
Re: PDF and Excel not working2012-08-09T15:32:23Z in response to chojiHi,
If you have custom images/logos, they need to copied in two directories. even if you don't have custom images, make sure the built-in report logos are copied in the directories specified in blog article below.
Hope this helps,
with warm regards,
Gulf Breeze Software.
choji 270005JXGK2 Posts
Re: PDF and Excel not working2012-11-22T06:37:09Z in response to wakeupsidHello, wakeupsid , did you solve your problem? I also met the same issue with you, but I choose the paid software : [url=http://www.istonsoft.com/pdf-image-extractor.html]pdf image extractor[/url], in fact ,I just need the image on my PDF.