We have a particular requirement to show the customer related data and his offers in screen, after campaign gets executed.
Is there any module having the feature to show customer information in screen?
(eg) Call list is prepared through campaign. Now the agent wants to call the customer directly and in the time of calling he wants to have the customer information in front of him( like how the call centre people will work) Is there any feature like this in UNICA?
Please let us know as early as possible.