This topic has been locked.
Pinned topic What version of the Citrix plug in should we use?
Answered question This question has been answered.
Unanswered question This question has not been answered yet.
We are trying to access the sandbox for Asset Analyzer. When we click on the link to go to the Citrix web site to download the latest Xenapp Web Plugin we have a choice of downloading the Offline Plugin 6.6 or the Single Sign-on Plugin 5.0. Is one of these correct or should we look for something else. We have Windows XP and Windows 7 work stations.
Re: What version of the Citrix plug in should we use?2012-05-14T23:22:37ZThis is the accepted answer. This is the accepted answer.Hello,
You will want to download Citrix Receiver for Windows 3.2. Below is a direct link to the download page. You will need to have a Citrix Log-in to access it.
It will install the necessary browser plug-ins for Chrome, Firefox and IE.
Re: What version of the Citrix plug in should we use?2012-05-15T22:36:30ZThis is the accepted answer. This is the accepted answer.Thanks. I down loaded it and got to the connection scree. It looked like it was trying to get to IP address 220.127.116.11.
After awhile I got a message stating 'internal error - server connection terminated'. Do you know if this is a message from our side or the sandbox?
Re: What version of the Citrix plug in should we use?2012-05-16T13:52:50ZThis is the accepted answer. This is the accepted answer.
- ODOTDMVMTG 270001EHR8
18.104.22.168 is first part. There should have been a 5-digit number following a colon after the "49."
Did you get the error message after you clicked on the exercise icon from the open MetaFrame window?
If yes, where you able to see any of the exercise images start, or did Citrix disconnect / fail to connect you at all?
Re: What version of the Citrix plug in should we use?2012-05-24T16:39:59ZThis is the accepted answer. This is the accepted answer.
- DonCarr 060000AWKE
Re: What version of the Citrix plug in should we use?2012-05-24T18:05:46ZThis is the accepted answer. This is the accepted answer.
- ODOTDMVMTG 270001EHR8
When you are trying to connect, you first click the exercise icon in the MetaFrame window, correct? My reason for asking is if you bookmark the URL and attempt connect to the image later, you likely will not be able to connect. The credentials are linked to your reservation, and once the connection is lost, the image gets recycled.
I suspect your initial connection is failing on out end, and I've engaged our hosting center to have them investigate. You are seeking to access this exercise, correct?
Your intent is to follow the Analyze Mainframe Application instructions.