Topic
  • 9 replies
  • Latest Post - ‏2014-02-04T03:00:52Z by Scott Grams
XN8Y_Rajiv_Menon
XN8Y_Rajiv_Menon
1 Post

Pinned topic Error in Macro to install BigInsights University

‏2012-05-11T21:23:26Z |
Hello

While executing the macro to install the BigInsights University, I am getting the following error:

Creating EC2 SSH Key role 'BigInsights Key - 1336761595156'
EC2 SSH Key 'BigInsights Key - 1336761595156' created at https://my.rightscale.com/api/acct/57297/ec2_ssh_keys/...
Creating security group BigInsights Master Node - 1336761595156
Security group BigInsights Master Node - 1336761595156 created at https://my.rightscale.com/api/acct/57297/ec2_security_groups/...
Adding new ingress rule on https://my.rightscale.com/api/acct/57297/ec2_security_groups/...
ErrorAPI call to https://my.rightscale.com/api/acct/57297/ec2_security_groups/32333223 failed: exception encountered.
Any help will be appreciated.
Thanks
Rajiv
Updated on 2013-01-19T11:22:04Z at 2013-01-19T11:22:04Z by SystemAdmin
  • rubyonrails
    rubyonrails
    1 Post

    Re: Error in Macro to install BigInsights University

    ‏2012-05-17T18:29:47Z  
    Hi Rajiv,

    sorry to hear about the issue you encountered. Was this a one time error or have you tried running the macro several times and obtained the same error?

    If you haven't, please try running the macro again. If you still get an error, please consider inviting my email address so that I can't troubleshoot the problem directly within your account.

    You can grant me temporary access to the account, if you wish, by going into Settings menu -> Invitations and then clicking "Invite users". My email address is cangiano@ca.ibm.com.

    Thanks in advance,
    Antonio
    --
    Antonio Cangiano
    IBM Toronto Lab
    http://antoniocangiano.com
  • SystemAdmin
    SystemAdmin
    603 Posts

    Re: Error in Macro to install BigInsights University

    ‏2012-12-22T03:24:57Z  
    Hi Rajiv,

    sorry to hear about the issue you encountered. Was this a one time error or have you tried running the macro several times and obtained the same error?

    If you haven't, please try running the macro again. If you still get an error, please consider inviting my email address so that I can't troubleshoot the problem directly within your account.

    You can grant me temporary access to the account, if you wish, by going into Settings menu -> Invitations and then clicking "Invite users". My email address is cangiano@ca.ibm.com.

    Thanks in advance,
    Antonio
    --
    Antonio Cangiano
    IBM Toronto Lab
    http://antoniocangiano.com
    I've been getting a similar error more than once when tyring to run the macro:

    Creating EC2 SSH Key role 'BigInsights Key - 1356145205039'
    EC2 SSH Key 'BigInsights Key - 1356145205039' created at https://my.rightscale.com/api/acct/64125/ec2_ssh_keys/336588001
    Creating security group BigInsights Master Node - 1356145205039
    Security group BigInsights Master Node - 1356145205039 created at https://my.rightscale.com/api/acct/64125/ec2_security_groups/711892001
    Adding new ingress rule on https://my.rightscale.com/api/acct/64125/ec2_security_groups/711892001
    TypeErrorjqXHR.getResponseHeader(...) is null line 11128

    Please, any help would be appreciated.

    I also granted the temporary access to my account.

    Cheers.

    Yordan
  • SystemAdmin
    SystemAdmin
    603 Posts

    Re: Error in Macro to install BigInsights University

    ‏2013-01-19T11:22:04Z  
    Is this problem resolved. If yes please let me know what changes are required?
  • SriA
    SriA
    2 Posts

    Re: Error in Macro to install BigInsights University

    ‏2013-09-08T03:09:14Z  

    I would appreciate if anyone can respond how to resolve the same error (Unable to install macro Create BigInsights Deployment - BigData University from rightscale)

    Creating EC2 SSH Key role 'BigInsights Key - 1378609587813'

    EC2 SSH Key 'BigInsights Key - 1378609587813' created at https://us-3.rightscale.com/api/acct/70735/ec2_ssh_keys/365254003
    Creating security group BigInsights Master Node - 1378609587813
    Security group BigInsights Master Node - 1378609587813 created at https://us-3.rightscale.com/api/acct/70735/ec2_security_groups/200008288003
    ErrorAPI call to https://us-3.rightscale.com/api/acct/70735/ec2_security_groups/200008288003 failed: 500 error Internal error

     

  • mdm_novice
    mdm_novice
    1 Post

    Re: Error in Macro to install BigInsights University

    ‏2013-09-30T07:18:15Z  
    • SriA
    • ‏2013-09-08T03:09:14Z

    I would appreciate if anyone can respond how to resolve the same error (Unable to install macro Create BigInsights Deployment - BigData University from rightscale)

    Creating EC2 SSH Key role 'BigInsights Key - 1378609587813'

    EC2 SSH Key 'BigInsights Key - 1378609587813' created at https://us-3.rightscale.com/api/acct/70735/ec2_ssh_keys/365254003
    Creating security group BigInsights Master Node - 1378609587813
    Security group BigInsights Master Node - 1378609587813 created at https://us-3.rightscale.com/api/acct/70735/ec2_security_groups/200008288003
    ErrorAPI call to https://us-3.rightscale.com/api/acct/70735/ec2_security_groups/200008288003 failed: 500 error Internal error

     

    Could you please let me know if you were able to resolve this issue?

    Thanks in advance for any help

  • arao08
    arao08
    1 Post

    Re: Error in Macro to install BigInsights University

    ‏2013-10-17T15:10:12Z  
    Hi Rajiv,

    sorry to hear about the issue you encountered. Was this a one time error or have you tried running the macro several times and obtained the same error?

    If you haven't, please try running the macro again. If you still get an error, please consider inviting my email address so that I can't troubleshoot the problem directly within your account.

    You can grant me temporary access to the account, if you wish, by going into Settings menu -> Invitations and then clicking "Invite users". My email address is cangiano@ca.ibm.com.

    Thanks in advance,
    Antonio
    --
    Antonio Cangiano
    IBM Toronto Lab
    http://antoniocangiano.com

    Hi Anthonio - do you know if there is a fix to this problem? I have tried running the 'IBM BigInsights for BigData University' macro this morning and get the same error reported in this message. If the problem is not resolved, any thoughts on how we can proceed?

    Thanks,

    Anu

  • webdevtool
    webdevtool
    1 Post

    Re: Error in Macro to install BigInsights University

    ‏2013-10-29T17:33:09Z  

    Getting 500 errors trying to get things started between RightScale and AWS, have run the macro multiple times, same result.

     

    Any solutions at all?

     

    Creating EC2 SSH Key role 'BigInsights Key - 1383065385829'
    EC2 SSH Key 'BigInsights Key - 1383065385829' created at https://us-3.rightscale.com/api/acct/71781/ec2_ssh_keys/413162003
    Creating security group BigInsights Master Node - 1383065385829
    Security group BigInsights Master Node - 1383065385829 created at https://us-3.rightscale.com/api/acct/71781/ec2_security_groups/200016030003
    ErrorAPI call to https://us-3.rightscale.com/api/acct/71781/ec2_security_groups/200016030003 failed: 500 error Internal error
    Updated on 2013-10-29T17:33:53Z at 2013-10-29T17:33:53Z by webdevtool
  • jafours
    jafours
    1 Post

    Re: Error in Macro to install BigInsights University

    ‏2014-01-27T08:20:37Z  

    Hello everyone, It appears that there are lots of folks have the following error but is there any solution to it. Any help will be highly appreciated.

     

    Creating EC2 SSH Key role 'BigInsights Key - 1390810737868'
    EC2 SSH Key 'BigInsights Key - 1390810737868' created at https://us-3.rightscale.com/api/acct/73494/ec2_ssh_keys/200002638003
    Creating security group BigInsights Master Node - 1390810737868
    Security group BigInsights Master Node - 1390810737868 created at https://us-3.rightscale.com/api/acct/73494/ec2_security_groups/200035375003
    ErrorAPI call to https://us-3.rightscale.com/api/acct/73494/ec2_security_groups/200035375003 failed: 500 error Internal error

     

     

  • Scott Grams
    Scott Grams
    1 Post

    Re: Error in Macro to install BigInsights University

    ‏2014-02-04T03:00:52Z  
    • jafours
    • ‏2014-01-27T08:20:37Z

    Hello everyone, It appears that there are lots of folks have the following error but is there any solution to it. Any help will be highly appreciated.

     

    Creating EC2 SSH Key role 'BigInsights Key - 1390810737868'
    EC2 SSH Key 'BigInsights Key - 1390810737868' created at https://us-3.rightscale.com/api/acct/73494/ec2_ssh_keys/200002638003
    Creating security group BigInsights Master Node - 1390810737868
    Security group BigInsights Master Node - 1390810737868 created at https://us-3.rightscale.com/api/acct/73494/ec2_security_groups/200035375003
    ErrorAPI call to https://us-3.rightscale.com/api/acct/73494/ec2_security_groups/200035375003 failed: 500 error Internal error

     

     

    Is there a fix yet?