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  • Latest Post - ‏2013-04-23T07:09:20Z by franzw
BalajiChakrapani
BalajiChakrapani
1 Post

Pinned topic TAMeb 6.1.1 AMMgr Policy Server installation unsuccessful.

‏2012-05-03T18:47:53Z |
Hi all,
I am installing TAMeb 6.1.1 for the first time on win2k3 32 bit with SP2.
I installed the Runtime successfully.While installing AMMgr Policy Server I used all the default port numbers, the Management Domain Name is "Default". The LDAP management domain location DN is "secAuthority=Default". I added this suffix into my LDAP before starting the installer. The installation was unsuccessful. I have pasted below a part of the log file. Can anybody tell me whether I am missing something or there is some error in this approach.

Thanks in Advance

(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, EZ_CheckVersionCondition.evaluateTrueCondition: Product: gskit.product.id : gskit.version.key
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, GetProductVersion: Product SOFTWARE\IBM\GSK7\CurrentVersion : Version
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, Got Win32RegistryService Successfully.
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, Checking SOFTWARE\IBM\GSK7\CurrentVersion
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, found 7.0.4.28
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, GetProductVersion: returning: 7.0.4.28
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, CompareVersions: compare version: 7.0.4.28 to version: 7.0.4.28
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, Returning SAME_VERSION
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, CheckVersions: returning: 2
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, EZ_CheckVersionCondition,evaluateTrueCondition return true: version SAME or NEWER
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, EZ_CheckVersionCondition.evaluateTrueCondition: Product: ldapc.product.id : ldapc.version.key
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, GetProductVersion: Product SOFTWARE\IBM\IDSLDAP\6.1 : ClientMajorVersion
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, Got Win32RegistryService Successfully.
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, Checking SOFTWARE\IBM\IDSLDAP\6.1
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, found 6.1
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, GetProductVersion: returning: 6.1
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, CompareVersions: compare version: 6.1 to version: 6.1
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, Returning SAME_VERSION
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, CheckVersions: returning: 2
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, EZ_CheckVersionCondition,evaluateTrueCondition return true: version SAME or NEWER
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, EZ_CheckVersionCondition.evaluateTrueCondition: Product: ldapc.max.product.id : ldapc.version.key
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, GetProductVersion: Product null : ClientMajorVersion
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, Got Win32RegistryService Successfully.
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, Checking null
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, Could not get registry service: The system cannot find the file specified.
(2)
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, EZ_CheckVersionCondition,evaluateTrueCondition return false: version OLDER or NOT INSTALLED
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, EZ_CheckVersionCondition.evaluateTrueCondition: Product: amrte.product.id : amrte.version.key
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, GetProductVersion: Product SOFTWARE\Tivoli\Policy Director Runtime : Version
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, Got Win32RegistryService Successfully.
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, Checking SOFTWARE\Tivoli\Policy Director Runtime
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, found 6.1.1.0
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, GetProductVersion: returning: 6.1.1.0
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, CompareVersions: compare version: 6.1.1.0 to version: 6.1.1.0
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, Returning SAME_VERSION
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, CheckVersions: returning: 2
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, EZ_CheckVersionCondition,evaluateTrueCondition return true: version SAME or NEWER
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ambase.AM_IsProductUpdatingCondition, dbg, entering: AM_IsProductUpdatingCondition: execute
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ambase.AM_IsProductUpdatingCondition, dbg, leaving: AM_IsProductUpdatingCondition: execute: returning: false
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_RebootPanel, dbg, queryEnter returning false
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_AfterReboot, dbg, entering: AfterReboot
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_AfterReboot, dbg, AfterReboot: Initializing II
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.amrte.AMRTE_InstallInitialization, dbg, File:null
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_AfterReboot, dbg, exiting: AfterReboot
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.amutil.StartLDAPServer, dbg, In execute of StartLDAPServer
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.amutil.StartLDAPServer, dbg, Entering usingLdapRegistry()
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.amutil.StartLDAPServer, dbg, registry: LDAP
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.amutil.StartLDAPServer, dbg, is61LdapInstalled: Checking SOFTWARE\IBM\IDSLDAP\6.1\Server
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.amutil.StartLDAPServer, dbg, LDAP Server not installed (version 6.1)
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.amutil.StartLDAPServer, dbg, is61LdapInstalled: Checking SOFTWARE\IBM\IDSLDAP\6.0\Server
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.amutil.StartLDAPServer, dbg, LDAP Server not installed (version 6.0)
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.amutil.StartLDAPServer, dbg, is61LdapInstalled: Checking SOFTWARE\IBM\LDAP\Server
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.amutil.StartLDAPServer, dbg, LDAP Server not installed (version 5.2)
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.amutil.StartLDAPServer, dbg, Leaving execute of StartLDAPServer
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ambase.AM_IsProductUpdatingCondition, dbg, entering: AM_IsProductUpdatingCondition: execute
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ambase.AM_IsProductUpdatingCondition, dbg, leaving: AM_IsProductUpdatingCondition: execute: returning: false
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, EZ_CheckVersionCondition.evaluateTrueCondition: Product: ammgr.installed.tree : ammgr.version.key
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, GetProductVersion: Product SOFTWARE\Tivoli\Policy Director Management Server : Version
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, Got Win32RegistryService Successfully.
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, Checking SOFTWARE\Tivoli\Policy Director Management Server
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, found 6.1.1.0
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, GetProductVersion: returning: 6.1.1.0
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, CompareVersions: compare version: 6.1.1.0 to version: 6.1.1.0
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, Returning SAME_VERSION
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, CheckVersions: returning: 2
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductInstalledCondition, dbg, EZ_CheckVersionCondition,evaluateTrueCondition return true: version SAME or NEWER
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, EZ_IsProductConfiguredCondition.evaluateTrueCondition entered
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, GetRegValue: ProductSOFTWARE\Tivoli\Policy Director Runtime\6.1.1 : Configured
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, Got Win32RegistryService Successfully.
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, Checking SOFTWARE\Tivoli\Policy Director Runtime\6.1.1
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, found Yes
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, GetRegValue: returning: Yes
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, EZ_IsProductConfiguredCondition.evaluateTrueCondition returning TRUE
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, EZ_IsProductConfiguredCondition.evaluateTrueCondition entered
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, GetRegValue: ProductSOFTWARE\Tivoli\Policy Director Management Server\6.1.1 : Configured
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, Got Win32RegistryService Successfully.
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, Checking SOFTWARE\Tivoli\Policy Director Management Server\6.1.1
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, found No
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, GetRegValue: returning: No
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, EZ_IsProductConfiguredCondition.evaluateTrueCondition returning FALSE
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ambase.AM_IsProductUpdatingCondition, dbg, entering: AM_IsProductUpdatingCondition: execute
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ambase.AM_IsProductUpdatingCondition, dbg, leaving: AM_IsProductUpdatingCondition: execute: returning: false
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, entering: AMMGR_ConfigureAction: execute
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, entering: ConfigureAMMGR
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, Entering executeString of EZ_ExecuteCommand()
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, Starting progress bar thread.
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, Calling performPreExecution()
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, EZ_ExecuteCommand: Entering performExecution()
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, Initializing log files.
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, EZ_ExecuteCommand: logFileStderr = C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\stderr.log
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, EZ_ExecuteCommand: logFileStdout = C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\stdout.log
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, Using Shell: C:\WINDOWS\system32\cmd.exe /C
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, Executing: C:\PROGRA~1\Tivoli\POLICY~1\\sbin\IVMGRD~1.EXE
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, Working Directory is: C:\PROGRA~1\Tivoli\POLICY~1\sbin
(May 3, 2012 7:53:00 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_ExecuteCommand$BarTimer, dbg, secondspertick value = 180
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, runMinimized returned: 4
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, Success code = 0 received 4
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, *************Entering syncLogs()*************
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, Concatenating C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\stdout.log
OpenConfFile: "C:\PROGRA~1\Tivoli\POLICY~1\etc\pd.conf"
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\pd.conf pdrte user-reg-type
CloseConfFile: C:\PROGRA~1\Tivoli\POLICY~1\etc\pd.conf
OpenConfFile: "C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf"
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf ldap host
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf ldap port
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf ldap ssl-port
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf pdconfig LdapSSL
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf pdconfig LdapSSLKeyFile
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf pdconfig LdapSSLKeyFilePwd
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf pdconfig LdapSSLKeyFileDn
CloseConfFile: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf
"C:\PROGRA~1\Tivoli\POLICY~1\sbin\ivrgy_tool.exe" -h localhost -p 389 -D "cn=root" -w **** check-bind "cn=root" ****
OpenConfFile: "C:\PROGRA~1\Tivoli\POLICY~1\etc\pd.conf"
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\pd.conf pdrte user-reg-type
CloseConfFile: C:\PROGRA~1\Tivoli\POLICY~1\etc\pd.conf
OpenConfFile: "C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf"
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf ldap port
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf ldap host
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf ldap ssl-port
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf pdconfig LdapSSL
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf pdconfig LdapSSLKeyFile
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf pdconfig LdapSSLKeyFilePwd
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf pdconfig LdapSSLKeyFileDn
CloseConfFile: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf
ldap_search: No such object
OpenConfFile: "C:\PROGRA~1\Tivoli\POLICY~1\etc\pd.conf"
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\pd.conf pdrte user-reg-type
CloseConfFile: C:\PROGRA~1\Tivoli\POLICY~1\etc\pd.conf
C:\PROGRA~1\Tivoli\POLICY~1\sbin\mgrsslcfg.exe -config -f no -t 7200 -l 1460 -D yes
Creating the SSL certificate. This might take several minutes.
The SSL configuration of the Tivoli Access Manager policy server
has completed successfully.

The policy server's signed SSL certificate is base-64 encoded and
saved in text file "C:\PROGRA~1\Tivoli\POLICY~1\keytab\pdcacert.b64."

This file is required by the configuration program on each machine
in your secure domain.
C:\PROGRA~1\Tivoli\POLICY~1\sbin\bassslcfg.exe -config -f no -c "C:\PROGRA~1\Tivoli\POLICY~1\keytab\pdcacert.b64" -p 7135 -h u15364265 -d Default
The SSL configuration of Access Control Runtime has completed successfully.
Tivoli Access Manager policy server domain name: Default
Tivoli Access Manager policy server host name: u15364265
Tivoli Access Manager policy server listening port: 7135

OpenConfFile: "C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf"
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf ldap port
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf ldap host
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf ldap ssl-port
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf pdconfig LdapSSL
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf pdconfig LdapSSLKeyFile
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf pdconfig LdapSSLKeyFilePwd
getentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf pdconfig LdapSSLKeyFileDn
CloseConfFile: C:\PROGRA~1\Tivoli\POLICY~1\etc\ldap.conf
OpenConfFile: "C:\PROGRA~1\Tivoli\POLICY~1\etc\ivmgrd.conf"
setentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ivmgrd.conf ldap bind-dn = cn=ivmgrd/master,cn=SecurityDaemons,secAuthority=Default,secAuthority=Default
setentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ivmgrd.conf ldap bind-pwd = ****
setentry: C:\PROGRA~1\Tivoli\POLICY~1\etc\ivmgrd.conf ssl ssl-local-domain = Default
CloseConfFile: C:\PROGRA~1\Tivoli\POLICY~1\etc\ivmgrd.conf
"C:\PROGRA~1\Tivoli\POLICY~1\sbin\ivrgy_tool.exe" -h localhost -p 389 -D "cn=root" -w **** -s "secAuthority=Default" -S sec_master install Default ****
ivrgy_tool.exe: 10

HPDBG0938E Configuration failed.
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, *************Exiting syncLogs()*************
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, Exiting performExecution(): false
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, Exiting performExecution(): false failureMessage: AMMGR:CONFIG:FAIL
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, err, ERROR ***** performExecution failed.
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, ABORT ***** Writing failed status! Calling AbortInstall
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, msg1, Errors occurred configuring: IBM Tivoli Access Manager Policy Server

(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ambase.AM_IsProductUpdatingCondition, dbg, entering: AM_IsProductUpdatingCondition: execute
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ambase.AM_IsProductUpdatingCondition, dbg, leaving: AM_IsProductUpdatingCondition: execute: returning: false
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, EZ_IsProductConfiguredCondition.evaluateTrueCondition entered
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, GetRegValue: ProductSOFTWARE\Tivoli\Policy Director Management Server\6.1.1 : Configured
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, Got Win32RegistryService Successfully.
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, Checking SOFTWARE\Tivoli\Policy Director Management Server\6.1.1
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, found Working
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, GetRegValue: returning: Working
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_IsProductConfiguredCondition, dbg, EZ_IsProductConfiguredCondition.evaluateTrueCondition returning FALSE
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ambase.AM_IsProductUpdatingCondition, dbg, entering: AM_IsProductUpdatingCondition: execute
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ambase.AM_IsProductUpdatingCondition, dbg, leaving: AM_IsProductUpdatingCondition: execute: returning: false
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, exiting: ConfigureAMMGR, returncode: 4
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ammgr.AMMGR_ConfigureAction, dbg, exiting: AMMGR_ConfigureAction: execute
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ambase.AM_IsProductUpdatingCondition, dbg, entering: AM_IsProductUpdatingCondition: execute
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.ambase.AM_IsProductUpdatingCondition, dbg, leaving: AM_IsProductUpdatingCondition: execute: returning: false
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_InstallSummary, msg1, Entering writeFailureFile()
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_InstallSummary, msg1, Exiting writeFailureFile()
(May 3, 2012 7:53:06 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_InstallSummary, msg1, Errors occurred. Please see the log file for more information.
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1/msg__ammgr_install.log

Status Details:

Errors occurred running: C:\PROGRA~1\Tivoli\POLICY~1\\sbin\IVMGRD~1.EXE
Errors occurred configuring: IBM Tivoli Access Manager Policy Server

(May 3, 2012 7:53:12 PM), Setup.product.install, com.tivoli.pd.install.ez.EZ_InstallSummary, msg1, Exiting with 1
Updated on 2012-05-09T12:36:07Z at 2012-05-09T12:36:07Z by tsmith
  • tsmith
    tsmith
    72 Posts

    Re: TAMeb 6.1.1 AMMgr Policy Server installation unsuccessful.

    ‏2012-05-09T12:36:07Z  
    The installer is failing when trying to populate secauthority=default. Either the ldap server is running in configuration mode or the installer is unable to connect to the ldap server with the supplied host, port, username and password.

    Connect to the ldap server from the command line:

    ldapsearch -D cn=root -w ? -s base objectclass=*

    If you can connect look for the isConfigurationOnlyMode attribute. If set to true resolve the issue (look in the ibmslapd.log for the issue) and re-run the Policy Server configuration.
  • Adrian.Liu
    Adrian.Liu
    9 Posts

    Re: TAMeb 6.1.1 AMMgr Policy Server installation unsuccessful.

    ‏2013-04-23T05:46:34Z  
    • tsmith
    • ‏2012-05-09T12:36:07Z
    The installer is failing when trying to populate secauthority=default. Either the ldap server is running in configuration mode or the installer is unable to connect to the ldap server with the supplied host, port, username and password.

    Connect to the ldap server from the command line:

    ldapsearch -D cn=root -w ? -s base objectclass=*

    If you can connect look for the isConfigurationOnlyMode attribute. If set to true resolve the issue (look in the ibmslapd.log for the issue) and re-run the Policy Server configuration.

    I also met a similar problem: install and configurate AMMgr Policy Server failed due to the "Invalid credentials" problem. And I remembered that I 've already input the correct password of TDS while installing AMMgr.

     

    2013-04-22-22:17:50.765-07:00I----- 0x14C521D3 pdmgrd NOTICE mis ivcore E:\build\am611\src\ivmgrd\pdmgrapi\cfgmgr.cpp 226 0x000010f4 HPDMS0467I   Server startup
    2013-04-22-22:17:50.765-07:00I----- 0x14C526F2 pdmgrd NOTICE mis ivmgrd E:\build\am611\src\ivmgrd\pdmgrapi\cfgmgr.cpp 231 0x000010f4 HPDMS1778I   Loading configuration
    2013-04-22-22:17:50.781-07:00I----- 0x16B480C9 pdmgrd ERROR rgy ira E:\build\am611\src\ivrgy\ira_handle.c 878 0x000010f4 HPDRG0201E   Error code 0x31 was received from the LDAP server. Error text: "Invalid credentials".
    2013-04-22-22:17:50.781-07:00I----- 0x14C526F3 pdmgrd NOTICE mis ivmgrd E:\build\am611\src\ivmgrd\pdmgrapi\daMgmtDomain.cpp 274 0x000010f4 HPDMS1779I   Open database
    2013-04-22-22:17:50.781-07:00I----- 0x14C526F4 pdmgrd NOTICE mis ivmgrd E:\build\am611\src\ivmgrd\pdmgrapi\daMgmtDomain.cpp 279 0x000010f4 HPDMS1780I   Creating database
    2013-04-22-22:17:50.797-07:00I----- 0x16B480C9 pdmgrd ERROR rgy ira E:\build\am611\src\ivrgy\ira_handle.c 878 0x000010f4 HPDRG0201E   Error code 0x31 was received from the LDAP server. Error text: "Invalid credentials".
    2013-04-22-22:17:50.797-07:00I----- 0x1005B1C6 pdmgrd ERROR acl acldb E:\build\am611\src\ivmgrd\pdmgrapi\daMgmtDomain.cpp 396 0x000010f4 HPDAC0454E   Could not initialize the authorization policy database (0x14c01300).
    2013-04-22-22:17:50.797-07:00I----- 0x1354A558 pdmgrd FATAL ivc general E:\build\am611\src\ivmgrd\pdmgrapi\daMgmtDomain.cpp 167 0x000010f4 HPDCO1368E   An error occurred while trying to initialize the domain.
    2013-04-22-22:17:50.797-07:00I----- 0x14C010A4 pdmgrd FATAL mgr general E:\build\am611\src\ivmgrd\ivmgrd.cpp 256 0x000010f4 HPDMG0164E   The Policy Server could not be started

     

    I've looked through all the config file under 'C:\Program Files (x86)\Tivoli\Policy Director\etc' directory, and couldn't find out how to config username/password to solve "Invalid credentials" problem.

    I can login TDS successfully by command: ldapsearch -D cn=root -w ? -s base objectclass=* with proper password.

    I don't know how to handle it.

     

    BTW: Could you tell me where is "isConfigurationOnlyMode" attribute and how to re-run the Policy Server configuration, as I'm a new user of Tivoli family.

  • franzw
    franzw
    347 Posts

    Re: TAMeb 6.1.1 AMMgr Policy Server installation unsuccessful.

    ‏2013-04-23T06:04:54Z  

    I also met a similar problem: install and configurate AMMgr Policy Server failed due to the "Invalid credentials" problem. And I remembered that I 've already input the correct password of TDS while installing AMMgr.

     

    2013-04-22-22:17:50.765-07:00I----- 0x14C521D3 pdmgrd NOTICE mis ivcore E:\build\am611\src\ivmgrd\pdmgrapi\cfgmgr.cpp 226 0x000010f4 HPDMS0467I   Server startup
    2013-04-22-22:17:50.765-07:00I----- 0x14C526F2 pdmgrd NOTICE mis ivmgrd E:\build\am611\src\ivmgrd\pdmgrapi\cfgmgr.cpp 231 0x000010f4 HPDMS1778I   Loading configuration
    2013-04-22-22:17:50.781-07:00I----- 0x16B480C9 pdmgrd ERROR rgy ira E:\build\am611\src\ivrgy\ira_handle.c 878 0x000010f4 HPDRG0201E   Error code 0x31 was received from the LDAP server. Error text: "Invalid credentials".
    2013-04-22-22:17:50.781-07:00I----- 0x14C526F3 pdmgrd NOTICE mis ivmgrd E:\build\am611\src\ivmgrd\pdmgrapi\daMgmtDomain.cpp 274 0x000010f4 HPDMS1779I   Open database
    2013-04-22-22:17:50.781-07:00I----- 0x14C526F4 pdmgrd NOTICE mis ivmgrd E:\build\am611\src\ivmgrd\pdmgrapi\daMgmtDomain.cpp 279 0x000010f4 HPDMS1780I   Creating database
    2013-04-22-22:17:50.797-07:00I----- 0x16B480C9 pdmgrd ERROR rgy ira E:\build\am611\src\ivrgy\ira_handle.c 878 0x000010f4 HPDRG0201E   Error code 0x31 was received from the LDAP server. Error text: "Invalid credentials".
    2013-04-22-22:17:50.797-07:00I----- 0x1005B1C6 pdmgrd ERROR acl acldb E:\build\am611\src\ivmgrd\pdmgrapi\daMgmtDomain.cpp 396 0x000010f4 HPDAC0454E   Could not initialize the authorization policy database (0x14c01300).
    2013-04-22-22:17:50.797-07:00I----- 0x1354A558 pdmgrd FATAL ivc general E:\build\am611\src\ivmgrd\pdmgrapi\daMgmtDomain.cpp 167 0x000010f4 HPDCO1368E   An error occurred while trying to initialize the domain.
    2013-04-22-22:17:50.797-07:00I----- 0x14C010A4 pdmgrd FATAL mgr general E:\build\am611\src\ivmgrd\ivmgrd.cpp 256 0x000010f4 HPDMG0164E   The Policy Server could not be started

     

    I've looked through all the config file under 'C:\Program Files (x86)\Tivoli\Policy Director\etc' directory, and couldn't find out how to config username/password to solve "Invalid credentials" problem.

    I can login TDS successfully by command: ldapsearch -D cn=root -w ? -s base objectclass=* with proper password.

    I don't know how to handle it.

     

    BTW: Could you tell me where is "isConfigurationOnlyMode" attribute and how to re-run the Policy Server configuration, as I'm a new user of Tivoli family.

    If your Directory server is starting in "configuration mode" you will not get your Policy server up and running.

    Take a look in the <ldap instance>/logs/ibmslapd.log to see what the cause of the error is - this may as simple as the ldap server starting before the DB2 is ready or something completely different....

    In general questions of these cannot be answered here without more information - the install logs should give you enough idea of WHERE there errors is to do a root cause search. It may not be straight forward and require some basic knowledge of the infrastructure - so some reading of the formal documentation may be necessary...

    If you need this to be resolved quickly the right procedure is to raise a PMR - the IBM Support people should be able to get your problem solved quite easily.

    HTH

    Regards

    Franz Wolfhagen

  • Adrian.Liu
    Adrian.Liu
    9 Posts

    Re: TAMeb 6.1.1 AMMgr Policy Server installation unsuccessful.

    ‏2013-04-23T06:45:50Z  
    • franzw
    • ‏2013-04-23T06:04:54Z

    If your Directory server is starting in "configuration mode" you will not get your Policy server up and running.

    Take a look in the <ldap instance>/logs/ibmslapd.log to see what the cause of the error is - this may as simple as the ldap server starting before the DB2 is ready or something completely different....

    In general questions of these cannot be answered here without more information - the install logs should give you enough idea of WHERE there errors is to do a root cause search. It may not be straight forward and require some basic knowledge of the infrastructure - so some reading of the formal documentation may be necessary...

    If you need this to be resolved quickly the right procedure is to raise a PMR - the IBM Support people should be able to get your problem solved quite easily.

    HTH

    Regards

    Franz Wolfhagen

    Thanks for your prompt reply.

    I've already checked the ibmslapd.log file, and there wasn't any errors after Policy Server trying to connect  TDS.

    It looked as though Tivoli Directory Server worked well and Policy Server was trying to connect it with false password or even without password, because I've never found the Password I set in the installation phase appeared in any of the configuration files.

    It's kind of urgent, but I prehaps can't get help from PMR (IBM Support Team), because we're researching it in our internal experimental machines not deploying it in the customer scene, so I am  supposed to become the one who can counsel other in the company one day.

    Have you got any MOST COMMON CAUSES of this problem?

     

  • franzw
    franzw
    347 Posts

    Re: TAMeb 6.1.1 AMMgr Policy Server installation unsuccessful.

    ‏2013-04-23T07:09:20Z  

    Thanks for your prompt reply.

    I've already checked the ibmslapd.log file, and there wasn't any errors after Policy Server trying to connect  TDS.

    It looked as though Tivoli Directory Server worked well and Policy Server was trying to connect it with false password or even without password, because I've never found the Password I set in the installation phase appeared in any of the configuration files.

    It's kind of urgent, but I prehaps can't get help from PMR (IBM Support Team), because we're researching it in our internal experimental machines not deploying it in the customer scene, so I am  supposed to become the one who can counsel other in the company one day.

    Have you got any MOST COMMON CAUSES of this problem?

     

    I repeat - check with IBM Support - they would know this....

    Personally I would wipe the environment - it is normally a good idea that your installation should work WITHOUT ANY problems - there may be problems hiding if you get your immediate problem solved. I never trust an environment where I am not 100% sure that I know the reason for the error  - and even in these cases I normally decide to reinstall. It can be a good exercise to find the root cause - but this requires time and skills you must decide to invest in your problem...

    Regards

    Franz Wolfhagen