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Topic
  • 6 replies
  • Latest Post - ‏2014-06-14T07:12:46Z by MaxTM
rocordial
rocordial
3 Posts

Pinned topic Bladecenter S RAID controller module configuration

‏2012-04-28T13:13:42Z |
Hello

I've just upgraded my hardware in the BCS. I bought 2 RAID controller modules and I intend to create storage pools for a virtualisation infrastructure.
Now I try to add the controllers to SCM and I got the following error:

GWMSB2064E
Failed to add SAS RAID Module due to errors caused by adding RAID Subsystem http://192.168.70.140, 192.168.70.139

In Bay 1 I have a IBM Ethernet Server Connectivity Module, 6 GB Ethernet ports (39Y9326) that came with the chassis. Does it need to be replaced with some other kind of switch (from Nortel)?

I also tried to run the Start now advisor which tell me there are no "healthy" SAS connection cards in my blades. Aren't those the "SAS Connectivity Card (CIOv) for IBM BladeCenter (49Y8009)"?

Any idea where I should start troubleshooting?

All the modules have the factory defaults.

Any help will be modt appreciate.

Thank you!
Updated on 2012-04-30T18:17:12Z at 2012-04-30T18:17:12Z by rocordial
  • Novikov_Alexander
    Novikov_Alexander
    1147 Posts

    Re: Bladecenter S RAID controller module configuration

    ‏2012-04-28T18:42:10Z  
    Dear Puiu,

    could you provide AMM Service Data.

    Regards,
    Alexander Novikov
    Russia, Moscow
  • rocordial
    rocordial
    3 Posts

    Re: Bladecenter S RAID controller module configuration

    ‏2012-04-29T07:10:40Z  
    Hello Alexander and thank you for your answer.

    I attached the service data provided by AMM.

    Looking forward for your answer.

    Thank you again.
  • Novikov_Alexander
    Novikov_Alexander
    1147 Posts

    Re: Bladecenter S RAID controller module configuration

    ‏2012-04-29T18:26:54Z  
    • rocordial
    • ‏2012-04-29T07:10:40Z
    Hello Alexander and thank you for your answer.

    I attached the service data provided by AMM.

    Looking forward for your answer.

    Thank you again.
    Hi Puiu,

    first of all update :
    • AMM firmware from ver.3.54P upto 3.62P;
    • HS22 firmware (uEFI, iMM, ...);
    • Server Connectivity Module firmware;
    • SAS RAID Controller firmware upto v.1.2.3.006.

    Regards,
    Alexander Novikov
    Russia, Moscow
  • rocordial
    rocordial
    3 Posts

    Re: Bladecenter S RAID controller module configuration

    ‏2012-04-30T18:17:12Z  
    Hi Puiu,

    first of all update :
    • AMM firmware from ver.3.54P upto 3.62P;
    • HS22 firmware (uEFI, iMM, ...);
    • Server Connectivity Module firmware;
    • SAS RAID Controller firmware upto v.1.2.3.006.

    Regards,
    Alexander Novikov
    Russia, Moscow
    Hello again Alexander!

    Finally I managed to update the firmware for the first three components but now I'm stucked. I cannot update the firmware for the RAID controllers because I can't add them to SCM. That was the initial problem and the rest of the updates didn't solved it.

    Any more ideea?

    Thank you,
    Puiu

    P.S. Here are some cli results from the RAID subsystem. Somewhere I read the status must be MASTER and SLAVE or something like this. I didn't remember where.

    <CLI> list controller
    Current Machine Local Time: 04/30/2012 09:13:54 PM
    _______________________________________________________________________
    Ctlr# Controller Status Ports LUNs
    _____________ ________________ ____________________ _________ _________
    0 Ctlr0 PRIMARY 1 0
    1 Ctlr1 SECONDARY 1 0
    _____________ ________________ ____________________ _________ _________

    <CLI> alert -get
    Current Machine Local Time: 04/30/2012 09:18:00 PM

    Existing Alerts :
    _______________________________________________________________________________________________________________
    AlertCode Id Time SlotID Severity WWN Ackable MaskState
    ==============================================================================================================
    4010 5 20120430172739 0 Warning 5005076b077ef17f 0 Unmasked
    --------------------------------------------------------------------------------------------------------------
    Msg: No viable drive groups available in system
    ==============================================================================================================
    4301 6 20120430172748 0 Warning 5005076b077ef17f 0 Unmasked
    --------------------------------------------------------------------------------------------------------------
    Msg: Drive 01:01 firmware level is unsupported.
    ==============================================================================================================
    4301 7 20120430172748 0 Warning 5005076b077ef17f 0 Unmasked
    --------------------------------------------------------------------------------------------------------------
    Msg: Drive 01:02 firmware level is unsupported.
    ==============================================================================================================
    4301 8 20120430172748 0 Warning 5005076b077ef17f 0 Unmasked
    --------------------------------------------------------------------------------------------------------------
    Msg: Drive 01:03 firmware level is unsupported.
    ==============================================================================================================
    4301 9 20120430172748 0 Warning 5005076b077ef17f 0 Unmasked
    --------------------------------------------------------------------------------------------------------------
    Msg: Drive 01:04 firmware level is unsupported.
    ==============================================================================================================
    4301 10 20120430172748 0 Warning 5005076b077ef17f 0 Unmasked
    --------------------------------------------------------------------------------------------------------------
    Msg: Drive 01:05 firmware level is unsupported.
    ==============================================================================================================
    4301 11 20120430172748 0 Warning 5005076b077ef17f 0 Unmasked
    --------------------------------------------------------------------------------------------------------------
    Msg: Drive 01:06 firmware level is unsupported.
    ==============================================================================================================

  • MaxTM
    MaxTM
    2 Posts

    Re: Bladecenter S RAID controller module configuration

    ‏2014-06-13T09:43:48Z  
    • rocordial
    • ‏2012-04-30T18:17:12Z
    Hello again Alexander!

    Finally I managed to update the firmware for the first three components but now I'm stucked. I cannot update the firmware for the RAID controllers because I can't add them to SCM. That was the initial problem and the rest of the updates didn't solved it.

    Any more ideea?

    Thank you,
    Puiu

    P.S. Here are some cli results from the RAID subsystem. Somewhere I read the status must be MASTER and SLAVE or something like this. I didn't remember where.

    <CLI> list controller
    Current Machine Local Time: 04/30/2012 09:13:54 PM
    _______________________________________________________________________
    Ctlr# Controller Status Ports LUNs
    _____________ ________________ ____________________ _________ _________
    0 Ctlr0 PRIMARY 1 0
    1 Ctlr1 SECONDARY 1 0
    _____________ ________________ ____________________ _________ _________

    <CLI> alert -get
    Current Machine Local Time: 04/30/2012 09:18:00 PM

    Existing Alerts :
    _______________________________________________________________________________________________________________
    AlertCode Id Time SlotID Severity WWN Ackable MaskState
    ==============================================================================================================
    4010 5 20120430172739 0 Warning 5005076b077ef17f 0 Unmasked
    --------------------------------------------------------------------------------------------------------------
    Msg: No viable drive groups available in system
    ==============================================================================================================
    4301 6 20120430172748 0 Warning 5005076b077ef17f 0 Unmasked
    --------------------------------------------------------------------------------------------------------------
    Msg: Drive 01:01 firmware level is unsupported.
    ==============================================================================================================
    4301 7 20120430172748 0 Warning 5005076b077ef17f 0 Unmasked
    --------------------------------------------------------------------------------------------------------------
    Msg: Drive 01:02 firmware level is unsupported.
    ==============================================================================================================
    4301 8 20120430172748 0 Warning 5005076b077ef17f 0 Unmasked
    --------------------------------------------------------------------------------------------------------------
    Msg: Drive 01:03 firmware level is unsupported.
    ==============================================================================================================
    4301 9 20120430172748 0 Warning 5005076b077ef17f 0 Unmasked
    --------------------------------------------------------------------------------------------------------------
    Msg: Drive 01:04 firmware level is unsupported.
    ==============================================================================================================
    4301 10 20120430172748 0 Warning 5005076b077ef17f 0 Unmasked
    --------------------------------------------------------------------------------------------------------------
    Msg: Drive 01:05 firmware level is unsupported.
    ==============================================================================================================
    4301 11 20120430172748 0 Warning 5005076b077ef17f 0 Unmasked
    --------------------------------------------------------------------------------------------------------------
    Msg: Drive 01:06 firmware level is unsupported.
    ==============================================================================================================

    Александр, добрый день

    Были ошибки такие же по всем дискам,

    всего дисков 12 (2*6)

    Max supported level:H-2.1.1.2) go-to firmware level is incompatible.

    ....

    Сейчас ошибка

    AlertCode|  Id  |       Time        | SlotID |  Severity   |          WWN         |  Ackable  |   MaskState   |
    |==============================================================================================================|
    |    2200 |    3 |    20140613072126 |      0 |        Info |     5005076b077b217f |         0 |      Unmasked |
    |--------------------------------------------------------------------------------------------------------------|
    | Msg: Battery (Serial number unknown) ready for service                                                       |
    |==============================================================================================================|
    |    9100 |   23 |    20140613124916 |      0 |    Critical |     5005076b077b217f |         0 |        Masked |
    |--------------------------------------------------------------------------------------------------------------|
    | Msg: Controller FW update failed                                                                             |
    |==============================================================================================================|
    |   10021 |   24 |    20140613141516 |      0 |     Warning |     5005076b077b217f |         1 |        Masked |
    |--------------------------------------------------------------------------------------------------------------|
    | Msg: NCCL preverify FAILED. Found one or more critical alerts: 9100                                          |
    |==============================================================================================================|
    |   10037 |   26 |    20140613141529 |      0 |     Warning |     5005076b077b217f |         1 |        Masked |
    |--------------------------------------------------------------------------------------------------------------|
    | Msg: NCCL preverify FAILED. Arts(Installed level: H-3.1.0.5, Max supported level:H-2.1.1.2) go-to firmware level is incompatible. |
    |==============================================================================================================|
    |    2200 |    3 |    20140613072125 |      1 |        Info |     5005076b077b217f |         0 |      Unmasked |
    |--------------------------------------------------------------------------------------------------------------|
    | Msg: Battery (Serial number unknown) ready for service                                                       |
    |==============================================================================================================|
    |    9100 |   21 |    20140613124843 |      1 |    Critical |     5005076b077b217f |         0 |      Unmasked |
    |--------------------------------------------------------------------------------------------------------------|
    | Msg: Controller FW update failed                                                                             |
    |==============================================================================================================|
    |   10021 |   23 |    20140613141511 |      1 |     Warning |     5005076b077b217f |         1 |        Masked |
    |--------------------------------------------------------------------------------------------------------------|
    | Msg: NCCL preverify FAILED. Found one or more critical alerts: 9100                                          |
    |==============================================================================================================|
    |   10037 |   25 |    20140613141521 |      1 |     Warning |     5005076b077b217f |         1 |        Masked |
    |--------------------------------------------------------------------------------------------------------------|
    | Msg: NCCL preverify FAILED. Arts(Installed level: H-3.1.0.5, Max supported level:H-2.1.1.2) go-to firmware level is incompatible. |
    |===============================================================

     

    Updated on 2014-06-13T09:47:10Z at 2014-06-13T09:47:10Z by MaxTM
  • MaxTM
    MaxTM
    2 Posts

    Re: Bladecenter S RAID controller module configuration

    ‏2014-06-14T07:12:46Z  
    • MaxTM
    • ‏2014-06-13T09:43:48Z

    Александр, добрый день

    Были ошибки такие же по всем дискам,

    всего дисков 12 (2*6)

    Max supported level:H-2.1.1.2) go-to firmware level is incompatible.

    ....

    Сейчас ошибка

    AlertCode|  Id  |       Time        | SlotID |  Severity   |          WWN         |  Ackable  |   MaskState   |
    |==============================================================================================================|
    |    2200 |    3 |    20140613072126 |      0 |        Info |     5005076b077b217f |         0 |      Unmasked |
    |--------------------------------------------------------------------------------------------------------------|
    | Msg: Battery (Serial number unknown) ready for service                                                       |
    |==============================================================================================================|
    |    9100 |   23 |    20140613124916 |      0 |    Critical |     5005076b077b217f |         0 |        Masked |
    |--------------------------------------------------------------------------------------------------------------|
    | Msg: Controller FW update failed                                                                             |
    |==============================================================================================================|
    |   10021 |   24 |    20140613141516 |      0 |     Warning |     5005076b077b217f |         1 |        Masked |
    |--------------------------------------------------------------------------------------------------------------|
    | Msg: NCCL preverify FAILED. Found one or more critical alerts: 9100                                          |
    |==============================================================================================================|
    |   10037 |   26 |    20140613141529 |      0 |     Warning |     5005076b077b217f |         1 |        Masked |
    |--------------------------------------------------------------------------------------------------------------|
    | Msg: NCCL preverify FAILED. Arts(Installed level: H-3.1.0.5, Max supported level:H-2.1.1.2) go-to firmware level is incompatible. |
    |==============================================================================================================|
    |    2200 |    3 |    20140613072125 |      1 |        Info |     5005076b077b217f |         0 |      Unmasked |
    |--------------------------------------------------------------------------------------------------------------|
    | Msg: Battery (Serial number unknown) ready for service                                                       |
    |==============================================================================================================|
    |    9100 |   21 |    20140613124843 |      1 |    Critical |     5005076b077b217f |         0 |      Unmasked |
    |--------------------------------------------------------------------------------------------------------------|
    | Msg: Controller FW update failed                                                                             |
    |==============================================================================================================|
    |   10021 |   23 |    20140613141511 |      1 |     Warning |     5005076b077b217f |         1 |        Masked |
    |--------------------------------------------------------------------------------------------------------------|
    | Msg: NCCL preverify FAILED. Found one or more critical alerts: 9100                                          |
    |==============================================================================================================|
    |   10037 |   25 |    20140613141521 |      1 |     Warning |     5005076b077b217f |         1 |        Masked |
    |--------------------------------------------------------------------------------------------------------------|
    | Msg: NCCL preverify FAILED. Arts(Installed level: H-3.1.0.5, Max supported level:H-2.1.1.2) go-to firmware level is incompatible. |
    |===============================================================

     

    Problem has been solved.

    Thanks you all for so fast replays ))

    Our configuration (BladeCenters S, 6 (six) HS22 blades, 2*6 HDD (2Tb), 2*SAS RAID Controllers, AMM, 1 Connectivity Module, 2 Batteries 

    First of all, it was our mistake to upgrade version directly up to 1.3.2 *** 

    On SCM we have some dalays and all operation we perform from CMD and telnet (CLI).

    IBM SAS RAID Controller Module Installation User's Guide v.3

    IBM BladeCenter S SAS RAID Controller Module Installation and User's Guide

    To switch controllers on Service Mode on one of controllers

    shutdown -system -state servicemode

    How we can do this

    1) Downgrade to the 1.2.3.006 (ibm_fw_bcsw_s0cl-1.2.3.006_windows_noarch.bat -i 192.168.70.139 -n) doesn't clear an errors

    2) On next step we downgrade version to 1.2.1.015 (ibm_fw_bcsw_s0cl-1.2.1.015_windows_noarch.bat -i 192.168.70.139 -n), on this step all alert was removed and Disk drives firmware updated to BC28

    3) We again upgrade on 1.2.3.006 (ibm_fw_bcsw_s0cl-1.2.3.006_windows_noarch.bat -i 192.168.70.139 -n) and disk drive upgraded up to BC2B

    4) On the finish we upgrade to ( 1.3.2.003 ibm_fw_bcsw_s0cl-1.3.2.003_windows_noarch.bat -i 192.168.70.139 -n ). Upgade complete without any errors. Disk drives upgraded up to BC2D, Battery show serial number and log show that battery firmware update complete also.

    All this procedures we perform from Windows 2008 R2 without SP from *.bat files in command lines with installed python 2.7.7 in Non-Concurent firmware mode (With -n key)

     

    Now we have only Warning 4010 Controller 3 No viable drive groups available in system.