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JoeMeans(Tivoli)
JoeMeans(Tivoli)
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Pinned topic TSM Admin Center Install Issue on Linux on zSeries

‏2012-04-13T12:49:45Z |
I have a client that is attempting to install the TSM Admin Center on Linux on z which is failing. Customer sees the following messages. Per the Pre-req checker everything should be fine (excepting being a bit short on recommended memory). Any thoughts / ideas regarding what might be the source of the error.

Thanks!

Thu Apr 12 08:36:47 EDT 2012

Free Memory: 29396 kB
Total Memory: 53031 kB

2 Command Line Args:
0: -i
1: console

java.class.path:
/tmp/install.dir.16517/InstallerData
/tmp/install.dir.16517/InstallerData/installer.zip
/home/tsminst1/sqllib/java/db2java.zip
/home/tsminst1/sqllib/java/db2jcc.jar
/home/tsminst1/sqllib/function
/home/tsminst1/sqllib/java/db2jcc_license_cu.jar
.

ZGUtil.CLASS_PATH:
/tmp/install.dir.16517/InstallerData
/tmp/install.dir.16517/InstallerData/installer.zip
/home/tsminst1/sqllib/java/db2java.zip
/home/tsminst1/sqllib/java/db2jcc.jar
/home/tsminst1/sqllib/function
/home/tsminst1/sqllib/java/db2jcc_license_cu.jar
.

sun.boot.class.path:
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/s390x/default/jclSC160/vm.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/annotation.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/beans.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/java.util.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/jndi.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/logging.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/security.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/sql.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/ibmorb.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/ibmorbapi.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/ibmcfw.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/rt.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/charsets.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/resources.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/ibmpkcs.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/ibmcertpathfw.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/ibmjgssfw.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/ibmjssefw.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/ibmsaslfw.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/ibmjcefw.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/ibmjgssprovider.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/ibmjsseprovider2.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/ibmcertpathprovider.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/ibmxmlcrypto.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/management-agent.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/xml.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/jlm.jar
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/javascript.jar

java.ext.dirs:
/tmp/install.dir.16517/Linux/resource/jre/jre/lib/ext

java.version == 1.6.0 (Java 1)
java.vm.name == IBM J9 VM
java.vm.vendor == IBM Corporation
java.vm.version == 2.4
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Sun Microsystems Inc.
java.vm.specification.version == 1.0
java.specification.name == Java Platform API Specification
java.specification.vendor == Sun Microsystems Inc.
java.specification.version == 1.6
java.vendor == IBM Corporation
java.vendor.url == http://www.ibm.com/
java.class.version == 50.0
java.compiler == NONE
java.home == /tmp/install.dir.16517/Linux/resource/jre/jre
java.io.tmpdir == /tmp
os.name == Linux
os.arch == s390x
os.version == 2.6.32-220.el6.s390x
path.separator == :
file.separator == /
file.encoding == UTF-8
user.name == tsminst1
user.home == /home/tsminst1
user.dir == /tmp/install.dir.16517
user.language == en
user.region == null
__________________________________________________________________________

Install Begin: Thu Apr 12 08:36:26 EDT 2012
Install End: Thu Apr 12 08:36:46 EDT 2012

Installed by InstallAnywhere 11.5 Enterprise Build 3972
User Interactions

Summary
Installation: Unsuccessful.

12 Successes
0 Warnings
1 NonFatalErrors
1 FatalErrors

Action Notes:

None

Install Log Detail:

Custom Action: com.tivoli.dsm.install.TSMGetHostname
Status: SUCCESSFUL
Entered class com.ibm.tivoli.tip.install.common.ia.TIPInstallSetLabels.install

Custom Action: com.ibm.tivoli.tip.install.common.ia.TIPInstallSetLabels
Status: SUCCESSFUL

Custom Action: com.ibm.tivoli.tip.install.common.ia.TIPServerInformationAction
Status: SUCCESSFUL

Custom Action: com.tivoli.dsm.install.TSMSetComponentNames
Status: SUCCESSFUL

Custom Action: com.ibm.tivoli.tip.install.common.ia.RootWarning
Status: SUCCESSFUL

Custom Action: com.ibm.tivoli.tip.install.common.ia.CheckTemporarySpaceAction
Status: SUCCESSFUL

Custom Action: com.ibm.tivoli.tip.install.common.ia.CheckIfRootFP
Status: SUCCESSFUL

Custom Action: com.tivoli.dsm.check.TSMRunDEVersionPatch
Status: SUCCESSFUL

Custom Action: com.ibm.ac.coi.ext.ia.plugin.DEBootstrapAction
Status: ERROR
Additional Notes: ERROR - class com.ibm.ac.coi.ext.ia.plugin.DEBootstrapAction.install() runtime exception:

Product Installer:
Status: FATAL ERROR
Additional Notes: FATAL ERROR - The Installer has failed due to an Unhandled Exception
java.lang.NoClassDefFoundError: com.ibm.ac.si.runtime.SIRuntimeFactory