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Pinned topic IBM JDK support

‏2012-04-12T02:07:38Z |
According to this page -

"Customers who obtain the IBM Java 2 Standard Edition SDK by purchasing an IBM product (for example, WebSphere) can obtain support via the product's support team. When obtained free via a download or via a Linux distribution, the IBM Java 2 Standard Edition SDK has no support unless such support is purchased as part of a chargeable support offering."

If customer is planning to run a custom developed Java program with IBM JDK on Linux, what kind of support offering can customer purchase? I have checked with our local IBM support organisation. Apparently there is no such support offering available for JDK alone. Can someone clarify?